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Chat Agent No Phone Jobs in Rome, NY (NOW HIRING)

empower

Member Contact Center Representative I

Syracuse, NY · Hybrid

$19.76 - $29.63/hr

... phone, email, chat). The role requires professionalism, service excellence, and sales skills to ... agent in a contact center environment - Retail associate handling customer transactions and ...

Zifty.com

Catering Delivery Driver

Utica, NY · On-site

$30/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose ... A reliable car with valid insurance (Sorry, no scooters, bikes, or motorcycles) * Must be 21 or ...

Zifty

Catering Delivery Driver

Utica, NY · On-site

$30/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose ... A reliable car with valid insurance (Sorry, no scooters, bikes, or motorcycles) * Must be 21 or ...

Zifty

Catering Delivery Driver

Utica, NY · On-site

$30/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose ... A reliable car with valid insurance (Sorry, no scooters, bikes, or motorcycles) * Must be 21 or ...

Zifty

Catering Delivery Driver

New Hartford, NY · On-site

$30/hr

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose ... A reliable car with valid insurance (Sorry, no scooters, bikes, or motorcycles) * Must be 21 or ...

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All JobsChat Agent No Phone JobsChat Agent No Phone Jobs in Rome, NY

Chat Agent No Phone information

See Rome, NY salary details

$5

$22

$67

How much do chat agent no phone jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for chat agent no phone in Rome, NY is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $22.98 per hour, depending on experience, location, and employer.

What is a chat agent no phone?

Chat Agent No Phone jobs are customer service positions where agents assist customers solely through online chat platforms, rather than over the phone. These agents handle inquiries, troubleshoot problems, and provide information or support via live chat on websites, apps, or messaging services. This role is ideal for individuals who prefer written communication and may be uncomfortable with or unable to take calls. Responsibilities may include responding to customer questions, processing orders, and escalating issues to relevant departments as needed.

What are the key skills and qualifications needed to thrive as a chat agent no phone?

To thrive as a Chat Agent (No Phone), you need excellent written communication skills, strong grammar and spelling, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Exceptional problem-solving abilities, patience, and multitasking help you stand out in this role. These skills are crucial for delivering efficient, accurate, and empathetic customer support through digital channels.

How do chat agent no phone roles typically collaborate with other support team members to resolve complex customer inquiries?

Chat Agent No Phone roles often work closely with supervisors, technical specialists, and other support agents to address complex or escalated customer issues. While most interactions are handled independently via chat, agents may use internal messaging platforms, shared documentation, or ticket escalation systems to seek guidance or transfer cases to colleagues with specialized expertise. Regular virtual team meetings and knowledge-sharing sessions are also common, helping ensure agents stay informed and can provide consistent, high-quality support. This collaborative environment not only benefits customers but also helps agents build valuable teamwork and communication skills.

What is the difference between Chat Agent No Phone vs Customer Service Representative?

AspectChat Agent No PhoneCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; may require additional certifications
Work EnvironmentRemote or office-based, primarily online chat platformsOffice or call center, handling calls and emails
Industry UsageCustomer support via chat in retail, tech, and service sectorsCustomer support across various industries, including retail, telecom, and banking
Search & Comparison IntentFocus on online chat roles without phone interactionBroader customer service roles involving calls and emails

In summary, Chat Agent No Phone roles specialize in online chat support without phone interaction, often requiring basic computer skills and working remotely. Customer Service Representatives handle a wider range of communication channels, including calls and emails, and may have additional certifications. Both roles serve customer support needs but differ mainly in communication methods and work environment.

What are popular job titles related to Chat Agent No Phone jobs in Rome, NY?

For Chat Agent No Phone jobs in Rome, NY, the most frequently searched job titles are:

What cities near Rome, NY are hiring for Chat Agent No Phone jobs?

Cities near Rome, NY with the most Chat Agent No Phone job openings:

Chat Agent No Phone jobs near you

Account Representative - State Farm Agent Team Member

Lori Mullen State Farm

Fayetteville, NY

$50K - $70K/yr

Full-time, Contractor

Medical, Retirement, PTO

Posted 17 days ago

Job description

Account Representative - State Farm Agent Team Member

Position Overview

If you are motivated by performance and want to be rewarded for your work, this Account Representative opportunity with Lori Mullen State Farm in Fayetteville, NY offers a base pay structure plus commission with strong earning potential. We are looking for someone driven, coachable, and ready to put in the work to grow.

Responsibilities

  • Identify and qualify leads, then convert qualified opportunities into appointments and applications
  • Maintain accurate activity and pipeline records in the agency system
  • Meet weekly and monthly outreach and production goals
  • Participate in product training and licensing coursework
  • Set appointments and move prospects through the sales process

Qualifications

  • No prior experience required — we will train you
  • Self-motivated and comfortable with consistent outreach and follow-up
  • Willingness to obtain required insurance licenses
  • Team-oriented with a positive, coachable attitude
  • Strong phone presence and clear, confident communication

Benefits

  • Base salary plus performance-based commission
  • 401(k) retirement plan with employer match
  • Health insurance
  • Paid time off (vacation, sick, and personal days)
  • Paid company holidays
  • Clear career advancement paths

Pay range: $50,000-$70,000 per year

This includes base salary, commissions, and bonuses. Your earning potential grows with your performance — top performers exceed this range.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.