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Chase Customer Service Jobs in Spring, TX (NOW HIRING)

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How much do chase customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for chase customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is a Chase Customer Service representative?

A Chase Customer Service representative is a professional who assists customers with their banking needs at JPMorgan Chase. They handle inquiries related to accounts, transactions, credit cards, loans, and other banking services. Their responsibilities include resolving issues, providing information about products, and ensuring customer satisfaction, often through phone, chat, or in-person support. These representatives play a key role in maintaining positive relationships between the bank and its clients.

What are the key skills and qualifications needed to thrive as a Chase Customer Service representative?

To thrive as a Chase Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic banking procedures is typically required. Patience, empathy, and active listening are crucial soft skills for building customer trust and resolving issues effectively. These competencies ensure customers receive timely, accurate assistance and contribute to overall client satisfaction and loyalty.

What are the most common challenges faced by Chase Customer Service representatives, and how are they supported in handling them?

Chase Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex account issues, and handling frustrated customers. To support them, Chase provides comprehensive training, access to robust knowledge bases, and ongoing coaching from supervisors. Team members also work in a collaborative environment, frequently sharing solutions and best practices, which helps foster a supportive culture and ensures customer concerns are resolved efficiently.

What is the difference between Chase Customer Service vs Chase Bank Teller?

AspectChase Customer ServiceChase Bank Teller
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentCall centers, online chat, in-branch supportIn-branch, face-to-face customer interactions
Employer & Industry UsageChase Bank, financial servicesChase Bank, retail banking
Common Search & ComparisonCustomer support roles, service representativesBank tellers, branch staff

Chase Customer Service primarily involves assisting customers via phone, chat, or online, focusing on resolving issues and providing information. Chase Bank Tellers work directly in branches, handling cash transactions and in-person customer service. Both roles require strong communication skills and familiarity with banking products, but differ mainly in work environment and daily tasks.

Does Chase Customer Service offer work from home?

Chase Customer Service positions often offer remote work options, especially for roles involving phone support and online banking assistance. These jobs typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or certifications. Availability of remote work may vary based on the role and company policies.

What are popular job titles related to Chase Customer Service jobs in Spring, TX?

For Chase Customer Service jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Chase Customer Service jobs in Spring, TX look for?

The top searched job categories for Chase Customer Service jobs in Spring, TX are:

What cities near Spring, TX are hiring for Chase Customer Service jobs?

Cities near Spring, TX with the most Chase Customer Service job openings:

Chase Customer Service jobs near you
Infographic showing various Chase Customer Service job openings in Spring, TX as of August 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

Retail: Customer Service Account Specialist I

JP Morgan Chase

Houston, TX • On-site

Full-time

Medical, Retirement

Re-posted yesterday

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 499 frontline employees who took The Breakroom Quiz

72nd of 174 rated banks

Job description

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.

As a Specialist I in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

Job responsibilities

  • Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
  • Utilizes customer service expertise to interpret needs and deliver continuous insights
  • Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
  • Excels both independently and collaboratively, driving team success and achieving goals
  • Follows all regulatory and departmental practices and procedures diligently
  • Takes ownership of each customer interaction while treating them with respect and responding with empathy

 
Required qualifications, capabilities, and skills
 
  • Communication, information gathering, and decision-making skills
  • Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
  • Ability to manage complex customer interactions using empathy, composure, and sound judgment
  • Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
  • Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
  • Ability to solve problems and effectively present and explain solutions
  • Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
  • Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
  • High school diploma or GED required

 
Preferred qualifications, capabilities, and skills
 
  • Developing ability to use data to understand issues and opportunities
  • Developing skills in using AI technology for automation and prompt writing
  • Preferred experience supporting more than one Line of Business

 
Work Schedule

 
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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