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Chase Customer Service Jobs in Spring, TX (NOW HIRING)

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Chase Customer Service information

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$8

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How much do chase customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for chase customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is the difference between Chase Customer Service vs Chase Bank Teller?

AspectChase Customer ServiceChase Bank Teller
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentCall centers, online chat, in-branch supportIn-branch, face-to-face customer interactions
Employer & Industry UsageChase Bank, financial servicesChase Bank, retail banking
Common Search & ComparisonCustomer support roles, service representativesBank tellers, branch staff

Chase Customer Service primarily involves assisting customers via phone, chat, or online, focusing on resolving issues and providing information. Chase Bank Tellers work directly in branches, handling cash transactions and in-person customer service. Both roles require strong communication skills and familiarity with banking products, but differ mainly in work environment and daily tasks.

Does Chase Customer Service offer work from home?

Chase Customer Service positions often offer remote work options, especially for roles involving phone support and online banking assistance. Candidates typically need a reliable internet connection, a quiet workspace, and may be required to complete training remotely. Availability of work-from-home arrangements can vary by position and location.

What are the most common challenges faced by Chase Customer Service representatives, and how are they supported in handling them?

Chase Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex account issues, and handling frustrated customers. To support them, Chase provides comprehensive training, access to robust knowledge bases, and ongoing coaching from supervisors. Team members also work in a collaborative environment, frequently sharing solutions and best practices, which helps foster a supportive culture and ensures customer concerns are resolved efficiently.

What is a Chase Customer Service representative?

A Chase Customer Service representative is a professional who assists customers with their banking needs at JPMorgan Chase. They handle inquiries related to accounts, transactions, credit cards, loans, and other banking services. Their responsibilities include resolving issues, providing information about products, and ensuring customer satisfaction, often through phone, chat, or in-person support. These representatives play a key role in maintaining positive relationships between the bank and its clients.

What are the key skills and qualifications needed to thrive as a Chase Customer Service representative?

To thrive as a Chase Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic banking procedures is typically required. Patience, empathy, and active listening are crucial soft skills for building customer trust and resolving issues effectively. These competencies ensure customers receive timely, accurate assistance and contribute to overall client satisfaction and loyalty.
What are popular job titles related to Chase Customer Service jobs in Spring, TX? For Chase Customer Service jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Chase Customer Service jobs in Spring, TX look for? The top searched job categories for Chase Customer Service jobs in Spring, TX are:
What cities near Spring, TX are hiring for Chase Customer Service jobs? Cities near Spring, TX with the most Chase Customer Service job openings:
Chase Customer Service jobs near you
Infographic showing various Chase Customer Service job openings in Spring, TX as of August 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

Part Time Associate Banker South Central (30 hours)

JP Morgan Chase

Houston, TX • On-site

Part-time

Medical, Retirement

Re-posted 4 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 493 frontline employees who took The Breakroom Quiz

72nd of 171 rated banks

Job description

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.  Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.

Job Responsibilities
  • Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
  • Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
  • Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
  • Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
  • Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
  • Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. 
  • Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
  • Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
  • Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.  
  • Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
  • Ability to quickly and accurately learn products, services, and procedures.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

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