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Chase Call Center Jobs (NOW HIRING)

Chase

Client Service Specialist III

Plano, TX · On-site

$16.25 - $21.75/hr

Minimum of 2 years of current or recent call center experience managing high-volume inbound calls ... Bachelor's degree preferred (BA/BS) About Us JPMorgan Chase, one of the oldest financial ...

Chase

Client Service Specialist III

Chicago, IL · On-site

$17.50 - $23.25/hr

Minimum of 2 years of current or recent call center experience managing high-volume inbound calls ... Bachelor's degree preferred (BA/BS) About Us JPMorgan Chase, one of the oldest financial ...

Chase

Client Service Specialist III

Tempe, AZ · On-site

$16.50 - $22/hr

Minimum of 2 years of current or recent call center experience managing high-volume inbound calls ... Bachelor's degree preferred (BA/BS) About Us JPMorgan Chase, one of the oldest financial ...

Chase

Client Service Specialist III

Charlotte, NC · On-site

$16.50 - $22/hr

Minimum of 2 years of current or recent call center experience managing high-volume inbound calls ... Bachelor's degree preferred (BA/BS) About Us JPMorgan Chase, one of the oldest financial ...

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Chase Call Center information

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How much do chase call center jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for chase call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Chase Call Center, and how can they be managed?

Chase Call Center employees often encounter high call volumes, customer concerns ranging from simple inquiries to complex financial issues, and the need to meet performance metrics like call resolution time and customer satisfaction scores. Managing these challenges involves strong time management, effective communication, and the ability to remain calm under pressure. Employees are supported by thorough training, access to knowledge bases, and teamwork with supervisors and peers, which help in addressing customer needs efficiently and maintaining a supportive work environment.

What is a Chase Call Center?

A Chase Call Center is a customer service hub operated by JPMorgan Chase, where representatives assist customers with their banking needs over the phone. Call center agents help with account inquiries, credit card issues, loan questions, and resolving problems such as fraud or unauthorized transactions. They are trained to provide information about Chase products, process transactions, and guide customers through online and mobile banking services. These centers play a key role in ensuring customer satisfaction and security.

What is the difference between Chase Call Center vs Chase Customer Service Representative?

AspectChase Call CenterChase Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; banking knowledge beneficial
Work EnvironmentCall center setting, inbound and outbound calls, fast-pacedCustomer service environment, handling inquiries via phone, chat, or email
Employer & Industry UsageBanking industry, Chase branch and call centers

Chase Call Center roles focus on managing large volumes of customer calls, often requiring specific banking certifications. Chase Customer Service Representatives interact directly with customers to resolve issues and provide banking information. Both roles operate within the banking industry but differ in scope and daily tasks.

What are the key skills and qualifications needed to thrive as a Chase Call Center representative, and why are they important?

To thrive as a Chase Call Center representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and secure data handling protocols is essential. Excellent communication, patience, and conflict resolution skills help you manage diverse customer interactions effectively. These competencies ensure high-quality service, customer satisfaction, and compliance with banking regulations.
What cities are hiring for Chase Call Center jobs? Cities with the most Chase Call Center job openings:
What states have the most Chase Call Center jobs? States with the most job openings for Chase Call Center jobs include:
Infographic showing various Chase Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Agent, In House Marketing Call Center

Agent, In House Marketing Call Center

Travel + Leisure Co.

Portland, OR • On-site

$16 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 24 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 147 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 93%

    93% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 93%

    93% say their health insurance is affordable

    say their health insurance is affordable

  • 76%

    76% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 24 Breakroom Quiz responses from their frontline employees

Job description

We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Chase Phone Room Agent
As a Chase Phone Room Agent, you're the recovery engine for our sales pipeline. Your job is to contact clients by phone: either signing them up for an upcoming presentation or reconnecting with guests who previously missed their appointment and getting them rescheduled. You'll work onsite supporting multiple resort brands across the region, partnering closely with marketing, sales, and operations to keep tour flow moving and qualified guests in the seats.
This is a performance-driven role with uncapped earning potential.
What You'll Do:
  • Meet monthly tour flow targets set by management
  • Work an outbound call list daily to book new presentation appointments and recover previously missed tours
  • Qualify clients to ensure they meet the right criteria before scheduling
  • Manage confirmations and reschedules for both internal appointments and third-party vendor bookings with accuracy and follow-through
  • Maintain accurate data entry across Salesforce and sales center systems
  • Prepare and deliver chase materials to resort rooms as needed
  • Collaborate with marketing, sales, and resort operations teams across the region
  • Assist at the lobby marketing desk when needed
  • Compile and distribute daily performance numbers to regional leadership

What Success Looks Like:
Your list is worked, your numbers are clean, and qualified guests are showing up. The best Chase Agents are persistent without being pushy; they know how to re-engage a cold contact and turn a missed appointment into a confirmed one.
Duties may evolve based on business needs.
Minimum Requirements and Qualifications:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
  • High School Diploma or GED required.
  • Salesforce CRM experience required; advanced familiarity a strong plus.
  • Minimum of 6 months call center, reservations, or equivalent customer service experience required.
  • Ability to actively listen to client needs and use that insight to build value and motivate attendance at a sales presentation.
  • Exceptional communication skills, both verbal and written, with a professional and friendly demeanor.
  • Strong problem-solving and customer service skills with the ability to think on your feet.
  • Demonstrated ability to work under pressure and meet deadlines.
  • Self-motivated, detail-oriented, and able to work independently.
  • Must be able to work flexible shifts including weekdays, evenings, and weekends to suit business needs.

How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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