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Charter Technology Jobs (NOW HIRING)

CommTech

IT Support Technician

Metairie, LA · On-site

$40K/yr

Commtech, a New Charter Technologies company, is one of the most trusted and experienced names in IT services in the Gulf South. Our success is built on providing fast, simple and quality solutions ...

Kinetix Technology Services LLC

Account Executive

OR · On-site +1

$60K - $80K/yr

Kinetix, a New Charter Technologies Company is hiring for an Account Executive. This is your chance to own a new territory, build meaningful relationships with some of the most interesting technology ...

DATTCO

Charter Driver

Cranston, RI · On-site

$75K - $100K/yr

DATTCO currently has Charter Driver openings at our Coach & Tour Group location in Cranston, RI ... Advanced technology. * Cleaners to keep your vehicle looking good. * A welcoming, diverse and ...

DATTCO

Charter Driver

Cranston, RI · On-site

$75K - $100K/yr

DATTCO currently has Charter Driver openings at our Coach & Tour Group location in Cranston, RI ... Advanced technology. * Cleaners to keep your vehicle looking good. * A welcoming, diverse and ...

DATTCO

Charter Driver

Cranston, RI · On-site

$75K - $100K/yr

DATTCO currently has Charter Driver openings at our Coach & Tour Group location in Cranston, RI ... Advanced technology. * Cleaners to keep your vehicle looking good. * A welcoming, diverse and ...

New Charter Technologies LLC

Compliance Team Lead

OR · Remote

$156K/yr

Summary Cyber74, a New Charter Technologies operating company, is seeking a Compliance Team Lead to help scale and strengthen our growing compliance practice. This is a hands-on, client-facing role ...

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As of Jun 7, 2026, the average yearly pay for charter technology in the United States is $105,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $129,000.00 per year, depending on experience, location, and employer.
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IT Support Technician

IT Support Technician

CommTech

Metairie, LA • On-site

$40K/yr

Full-time

Posted 27 days ago

Job description

Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.
Commtech, a New Charter Technologies company, is one of the most trusted and experienced names in IT services in the Gulf South. Our success is built on providing fast, simple and quality solutions and managing both routine day-to-day operations and maintenance as well as more complicated, enterprise-level projects through the culture of "partnering with customers". We offer a culture built on the principles of integrity, teamwork, quality, contribution, and growth.
At Commtech, a New Charter Company, we are seeking an IT Project Engineer in Metairie, LA (in other companies this person could hold the title of Service Desk Specialist, Technical Support Engineer, Help Desk Support Specialist, CSR) to provide responsive technical support and deliver excellent end-user service for client environments.
This is an onsite position based in Metairie, LA.
In this role, you will work closely with end users, internal engineering teams, and client stakeholders to resolve Tier 1 technical issues using Microsoft 365, basic networking tools, and systems while maintaining strong communication throughout the support process.
To be successful in this role, you demonstrate professionalism, communicate clearly with both technical and non-technical users, and efficiently manage multiple support requests while continuing to build technical knowledge and troubleshooting skills.
We understand that great candidates may not meet every requirement listed. If you meet around 70% of the qualifications and are excited about this role, we encourage you to apply.
General Job Duties Include
  • Provide help desk support by handling Tier 1 tickets including password resets, basic network troubleshooting, and system troubleshooting

  • Manage an average of 10-15 support tickets per day while maintaining excellent customer service

  • Communicate effectively with end users to diagnose and resolve technical issues promptly

  • Escalate more advanced technical issues to senior engineering staff when appropriate

Required Experience
  • Strong customer service and professional bedside manner when supporting users

  • Excellent written and verbal communication skills

  • Ability to learn quickly in a fast-paced technical environment

  • Excitement and curiosity for technology and IT support

Preferred Experience
  • Previous technical support or IT-related experience or education

  • Experience working for a Managed Service Provider (MSP) is preferred but not required

  • Call center or high-volume customer support experience

  • Experience supporting Microsoft 365 (O365) environments or other IT systems

Compensation
The compensation is expected to start at $40,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.
CommTech, a New Charter Company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. CommTech recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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