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Charter Tech Services Jobs (NOW HIRING)

New Charter Technologies LLC

OR

$110K - $130K/yr

Summary Cyber74, a New Charter Technologies operating company, is building a new practice focused ... This is a greenfield opportunity to define a new service area within Cyber74, influence our ...

Newchartertech

Client Support Representative

Chattanooga, TN · On-site

$15 - $19.75/hr

MCA, a New Charter Technologies company, provides a fast, energetic work environment for those seeking technology careers in Chattanooga. We're a top technology services provider in the Chattanooga ...

First Student

Bus Charter Coordinator

Memphis, TN

$20/hr

Prior customer service experience * Charter booking experience * Computer experience a must ... advanced training and technology the transportation industry has to offer. In the state of ...

Newchartertech

$89K - $119K/yr

Apex Technology Management, a New Charter Technologies company, is an award-winning Managed IT services company that clients rave about, and competitors want to be. ( Please note: Every application ...

New Charter Technologies LLC

Compliance Team Lead

OR · Remote

$156K/yr

Summary Cyber74, a New Charter Technologies operating company, is seeking a Compliance Team Lead to ... You will also mentor junior team members and contribute to the evolution of our service offerings ...

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All JobsCharter Tech Services Jobs

Charter Tech Services information

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$653

$2K

$2.8K

How much do charter tech services jobs pay per week?

As of Jul 15, 2026, the average weekly pay for charter tech services in the United States is $1,994.19, according to ZipRecruiter salary data. Most workers in this role earn between $1,596.15 and $2,413.46 per week, depending on experience, location, and employer.

What are some common challenges faced by Charter Tech Services professionals when supporting clients in the field?

Charter Tech Services professionals often face the challenge of troubleshooting and resolving technical issues in real time, sometimes in unfamiliar environments or with limited information. They must balance providing high-quality customer service with efficiently diagnosing problems, which can range from network connectivity issues to hardware malfunctions. Collaboration with remote support teams and maintaining comprehensive documentation are key aspects of the role. Adaptability, strong communication skills, and a proactive approach are essential for overcoming these challenges and ensuring client satisfaction.

What is the difference between Charter Tech Services vs Cable Technician?

AspectCharter Tech ServicesCable Technician
CredentialsHigh school diploma, technical training, certifications in cable installationHigh school diploma, technical training, certifications in cable and broadband installation
Work EnvironmentFieldwork installing and repairing cable services at customer locationsFieldwork installing, repairing, and maintaining cable and internet services
Employer & IndustryCharter Communications, telecommunications industryVarious cable providers, telecommunications industry
Common Search/ComparisonCharter Tech Services vs Cable Technician

Charter Tech Services and Cable Technicians both work in the telecommunications industry, focusing on installing and repairing cable and internet services. Charter Tech Services typically refers to employees working specifically for Charter Communications, while Cable Technicians may work for various providers. Both roles require similar certifications and skills, but Charter Tech Services often involves more specialized training related to Charter's systems and protocols.

What are Charter Tech Services?

Charter Tech Services refers to the technical support and IT solutions provided by Charter Communications, a leading broadband and telecommunications company in the United States. These services often include internet installation, troubleshooting, maintenance, and support for both residential and business customers. Charter Tech Services specialists help ensure optimal performance of internet, phone, and cable TV services, and assist with issues like connectivity, equipment setup, and network security. Their goal is to provide reliable and efficient technical assistance to keep customers connected and satisfied.

What are the key skills and qualifications needed to thrive in Charter Tech Services, and why are they important?

To excel in Charter Tech Services, you need a solid background in IT support, networking, and troubleshooting, often supported by relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional. Familiarity with helpdesk ticketing systems, remote management tools, and network monitoring platforms is typically required. Strong problem-solving abilities, customer service orientation, and effective communication set top performers apart in this field. These skills ensure reliable technical support, minimize downtime, and enhance client satisfaction in technology-driven environments.
More about Charter Tech Services jobs
What cities are hiring for Charter Tech Services jobs? Cities with the most Charter Tech Services job openings:
What states have the most Charter Tech Services jobs? States with the most job openings for Charter Tech Services jobs include:
What job categories do people searching Charter Tech Services jobs look for? The top searched job categories for Charter Tech Services jobs are:
Charter Tech Services jobs near you
Infographic showing various Charter Tech Services job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 84% Full Time, 13% Part Time, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $103,698 per year, or $49.9 per hour.
Territory Account Manager

Territory Account Manager

New Charter Technologies LLC

Paducah, KY • On-site

$50K/yr

Full-time

Posted 20 days ago

Job description

We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you.
SSI, a New Charter company, is looking for a driven, business-minded Territory Account Manager to join our growing team. This hybrid role blends new business development with strategic account management, making it ideal for a consultative professional who thrives on building relationships and solving real-world business challenges through technology.
In this role, you will actively prospect and schedule First-Time Appointments (FTAs) in collaboration with our Director of Sales-with the goal of uncovering new opportunities and expanding our footprint in key verticals. You will also manage and grow a book of business by serving as a trusted advisor to existing clients-driving retention through regular check-ins and quarterly reviews, coordinating renewals, and identifying expansion opportunities aligned to their evolving IT and security needs.
Key Responsibilities
Business Development
  • Prospect for new business opportunities via cold calling, networking, marketing campaigns, and referrals
  • Book and attend FTAs alongside the Director of Sales
  • Identify client pain points and align needs with our managed IT, cloud, and cybersecurity solutions
  • Conduct discovery meetings and build roadmaps for long-term technology alignment
  • Represent Systems Solutions at local events, trade shows, and industry forums

Account Management
  • Serve as the primary relationship owner for assigned clients
  • Lead strategic business reviews and guide long-term IT planning
  • Quote and manage renewals for hardware, software, licensing, and service contracts
  • Act as the liaison between clients and our technical services team
  • Handle client escalations professionally and ensure service excellence

Internal Collaboration
  • Maintain CRM updates, pipeline tracking, and forecast accuracy
  • Work closely with vendors and distribution to prepare solution proposals
  • Support onboarding of new clients by participating in kickoff meetings

Qualifications
  • 2+ years of experience in business development, account management, or outside sales-preferably in IT, MSP, or B2B services
  • Strong interpersonal and communication skills, including comfort working with C-level executives
  • Self-starter with solid organizational and follow-up skills
  • Familiarity with IT concepts (we'll provide training, but a working knowledge is a plus)
  • Proficiency with CRM tools and quoting software is preferred
  • Driven relationship builder who finds energy in connecting with people and creating long-term value
  • Go-Giver mindset-focused on helping clients and teammates succeed through service
  • Committed to professionalism, integrity, and collaborative problem-solving
  • Comfortable balancing multiple priorities and adapting to changing client needs

Compensation & Benefits
  • Base Salary: Starting at $50,000 (commensurate with experience)
  • Uncapped commission structure

Travel Requirements
  • Primarily local travel across Southern Illinois, Southern Indiana, Kentucky, and Tennessee.

Who We are:
At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.
At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)
Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.
Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are!
We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter.
New Charter Technologies is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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