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Chargeback Dispute Analyst Jobs (NOW HIRING)

Nexi Group

Chargeback Dispute Specialist

Chargeback Dispute Specialist Shape the future of payments with Nexi in 2026. Envision a world ... Analytical thinking and problem-solving skills * Very good knowledge of Payment Scheme regulations ...

Nexi Group

Chargeback Dispute Senior Specialist

Why This Role Is Right for You As a Chargeback Dispute Senior Specialist, you'll join a ... Analytical thinking and problem-solving skills * Very good knowledge of Payment Scheme regulations ...

SCCU

Dispute Analyst I

Melbourne, FL · Hybrid

$46K - $48K/yr

Maintains complete knowledge of Visa chargeback and compliance rules along with Reg E, Reg Z and ... Dispute Analyst I Requirements * 1 to 3 years of prior experience in credit and debit card services ...

Mosaec

$63K - $78K/yr

Own the end-to-end disputes lifecycle: intake, investigation, chargeback processing, and dispute ... Mentor junior analysts and contribute to training on dispute handling, chargeback processing, and ...

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How much do chargeback dispute analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for chargeback dispute analyst in the United States is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.38 per hour, depending on experience, location, and employer.

How much does a chargeback dispute analyst make?

The average salary for a chargeback dispute analyst typically ranges from $40,000 to $70,000 per year, depending on experience, location, and employer size. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries, often with opportunities for bonuses or overtime.

How to become a chargeback dispute analyst?

To become a chargeback dispute analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, knowledge of payment processing systems, and familiarity with dispute management tools. Gaining experience in customer service, finance, or fraud prevention can also improve job prospects, and certifications like the Certified Fraud Examiner (CFE) may be beneficial.

What does a chargeback dispute analyst do?

A chargeback dispute analyst reviews and investigates disputed transactions to determine the validity of chargeback claims. They analyze transaction data, communicate with merchants and banks, and prepare documentation to resolve disputes efficiently, often using specialized software and industry knowledge of payment processing and fraud prevention.

What cities are hiring for Chargeback Dispute Analyst jobs?

Cities with the most Chargeback Dispute Analyst job openings:

What states have the most Chargeback Dispute Analyst jobs?

States with the most job openings for Chargeback Dispute Analyst jobs include:

What are popular job titles related to Chargeback Dispute Analyst jobs?

For Chargeback Dispute Analyst jobs, the most frequently searched job titles are:

Infographic showing various Chargeback Dispute Analyst job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 6% Part Time, 1% Temporary, and 6% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $60,411 per year, or $29 per hour.

Chargeback Analyst

Draper, UT • On-site

Globalchannelmanagement
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Globalchannelmanagementexternal

$26 - $27/hr

Full-time

Re-posted 21 days ago

Job description

Chargeback Analyst requires:
  • Chargeback, Merchant Dispute, Incoming Dispute, Issuing Chargeback, Outgoing Dispute, Salesforce, Zendesk, QuickBase, Excel, Google Sheets, Smart Sheets
  • At least 2 years of chargeback card dispute experience specifically on the Merchant Dispute (acquiring) side — reviewing, researching, and building representment/rebuttal documentation
  • At least 2 years of customer service experience, including handling sensitive or disputed-transaction conversations
  • Experience with Salesforce and Zendesk (CRM/case management systems used by the team)
  • Strong data analysis and investigative reporting skills
  • Strong Excel skills, including building spreadsheets, models, and reports
  • Chargeback/dispute experience on the Issuing side (in addition to Merchant Dispute)
  • Experience with QuickBase (used as the dispute management system)
  • Familiarity with Google Sheets and Smart Sheets
  • Familiarity with Claude/AI tooling
  • Prior experience at a similar payment processor or card network company (hiring manager referenced companies such as FIS (Fidelity National Information Services), Marqeta, Adyen, ComData and comparable dispute processors.)
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

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