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Chargeback Associate Jobs in Ontario (NOW HIRING)

Walmart

Claims Associate

Huntsville, ON · On-site

CA$18.55/hr

The Claims Associate at Walmart Canada plays an important role in supporting inventory accuracy and ... chargebacks. Support Store Programs Completes Customer Value Program (CVP) tasks as assigned and ...

PerkinElmer

Job Title Procure to Pay Associate (fixed term) Location(s) Poland - Hybrid We are hiring the ... Complete the chargeback process, obtaining customer approvals where required, in advance of PKI ...

Walmart

Office Support Associate

Oakville, ON · On-site

CA$18.55/hr

Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable ... chargebacks, completing TRM procedures, and reconciling key journal accounts. Flexibility ...

Walmart

CA$18.55/hr

Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable ... chargebacks, completing TRM procedures, and reconciling key journal accounts. Flexibility ...

Walmart

(CAN) Office Support Associate (FT)

Rockland, ON · On-site

CA$18.55/hr

Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable ... chargebacks, completing TRM procedures, and reconciling key journal accounts. Flexibility ...

Holt Renfrew

Associate, Audit & Control

Mississauga, ON

CA$17.60 - CA$24/hr

Associate, Audit & Control The Associate, Audit & Control provides the switchboard, general office ... chargeback investigations * Manage Customer's Own Goods, and other No Inventory Value/No Charge ...

Walmart

(CAN) Claims

Windsor, ON · On-site

CA$18.55/hr

The Claims Associate at Walmart Canada plays an important role in supporting inventory accuracy and ... chargebacks. Support Store Programs Completes Customer Value Program (CVP) tasks as assigned and ...

Walmart

Accounting Office

Huntsville, ON · On-site

CA$17.75/hr

... chargebacks and reconciliation of journal accounts. 5. Communicates shortages as per guideline to ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...

Jonluca

Credit Coordinator

Woodbridge, ON · On-site

... credit chargebacks. Additionally, this role will provideadministrative support to our finance associates whenever required. Job Duties & Responsibilities Prepare, review, and retrieve back up ...

Jonluca Neal

Credit Coordinator

Woodbridge, ON · On-site

... chargebacks. Additionally, this role will provide administrative support to our finance associates whenever required. Job Duties & Responsibilities * Prepare, review, and retrieve back up ...

Nelnet, Inc.

IT System Reliability Engineer

Mississauga, ON · On-site

CA$79K - CA$127K/yr

For over 40 years, Nelnet has been serving its customers, associates, and communities.The perks of ... Support budgeting, forecasting, and chargeback/showback reporting.Documentation & Continuous ...

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All JobsChargeback Associate JobsChargeback Associate Jobs in Ontario

Chargeback Associate information

What is a chargeback associate?

Chargeback Associates are professionals who handle and resolve chargeback disputes between customers, merchants, and financial institutions. They investigate claims of unauthorized transactions or service/product issues, gather evidence, and communicate with all parties to determine the validity of each claim. Their goal is to ensure fair outcomes and compliance with banking regulations, helping to minimize financial losses for their organization. Chargeback Associates also monitor trends to prevent future disputes and may provide insights to improve payment processes.

What are the key skills and qualifications needed to thrive as a chargeback associate?

To thrive as a Chargeback Associate, you need a solid understanding of payment processing, dispute resolution, and financial regulations, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, card network rules, and tools like Excel or specialized dispute platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills help manage cases efficiently and collaborate with internal teams and external partners. These skills are crucial for minimizing financial losses, maintaining compliance, and ensuring customer satisfaction in the chargeback process.

What are some common challenges chargeback associates face when handling disputed transactions, and how can these be managed effectively?

Chargeback Associates often encounter challenges such as navigating complex documentation requirements, meeting strict response deadlines, and communicating effectively with both merchants and customers. Managing these challenges requires strong attention to detail and excellent organizational skills to gather all necessary evidence promptly. Staying updated on card network regulations, using chargeback management software, and collaborating closely with fraud prevention teams can also help streamline the process and improve dispute outcomes.

What is the difference between Chargeback Associate vs Payment Processing Specialist?

AspectChargeback AssociatePayment Processing Specialist
CredentialsBasic financial or customer service experience, sometimes certifications in banking or financeSimilar credentials, often with knowledge of payment systems
Work EnvironmentBanking, credit card companies, e-commerceFinancial institutions, payment service providers
Employer & IndustryFinancial services, retail, e-commercePayment processors, banks, retail
Common Search & ComparisonYesYes

The main difference is that a Chargeback Associate focuses on resolving disputes related to chargebacks, while a Payment Processing Specialist handles the overall processing of transactions. Both roles require knowledge of payment systems and customer service skills, but their specific responsibilities differ within the payment industry.

What cities in Ontario are hiring for Chargeback Associate jobs?

Cities in Ontario with the most Chargeback Associate job openings:

Chargeback Associate jobs near you
Infographic showing various Chargeback Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Community Support Services Associate

Toronto, ON • On-site

FirstService Residential
Real Estate • 10K+ employees
Learn more about FirstService Residentialexternal

CA$42K - CA$44K/yr

Full-time

Medical, Dental, Retirement

Posted 3 days ago

New

Job description

Description

Community Support Services Associate
 
 FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. 
 
 Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. 
 
 Experience exceptional service with a fulfilling career in property management with FirstService Residential.
 
Why choose Us
We offer a hybrid working environment with flexible hours and the option for a modified 4.5 day work week. We have a comprehensive benefits program inclusive of a Health Spending Account, Workperks, and more! Most importantly, we are committed to empowering, developing and supporting all our associates.
 
The Community Support Services Associate plays an integral role in supporting the community support services team. The Community Support Services Associate will be focused on delivering the highest level of service through strong interpersonal skills and living the FirstService Residential values. The Community Support Services Associate will be responsible for the preparation and distribution of notices (Budget/AGM/Special Meeting/Turnover/Special Assessment), and any other notice as required, in addition to any other correspondence required by the community support services team.
 
The Community Support Services Associate will have impeccable verbal and written communication skills, a strong ability to multi-task and a friendly demeanor.
 
Duties & Responsibilities
  • Responsible for the creation, editing, formatting and distribution of all CSS tickets within the ticketing platforms including but not limited to:
  • Periodic Information Certificates
  • Information Certificate Updates
  • Chargebacks
  • Violations
  • Correspondence
  • General meeting documentation
  • Ensures records are current, complete and accessible by updating, filing and maintaining a variety of databases, internal directories and drives. Including but not limited to Smartsheet trackers, Sharepoint drives and Connect.
  • Maintain billing submission procedures for chargeback invoices.
  • Liaise with Call Centre resolving issues for Property Managers.
  • Preparation of all record requests through operations, adhering to the Condominium Act’s timelines.
  • Handle process’ such as mail merging, redacting, editing of PDFs.
  • Assist other administrative and operational teams, such as reception as required
Education & Experience
  • Ontario Secondary School Diploma (or equivalent)
  • 3+ years of administration and customer service experience required.
  • Strong administration, communication and interpersonal skills required.
  • All internal candidates must have demonstrated the ability to be flexible, proactive and reliable in their current role
Knowledge, Skills & Proficiencies
  • Works well independently and as a team player, with a passion for customer satisfaction.
  • Excellent written and verbal comprehension and communication skills.
  • Comprehensive knowledge of MS Word, including document formatting
  • Familiarity with internal drive/folder structure
  • Detail oriented, including sufficient knowledge of spelling and grammar to accurately proofread documents
  • Self-starter with the ability to prioritize and multi-task to meet deadlines.
  • Must be self-directed and able to complete projects with limited supervision.
  • Ability to multitask and meet changing deadlines.
  • Highly organized and detail oriented
 
Compensation
Compensation for the role is $42,000 to 44,000 + benefits
 
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
 
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
 
FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.
 
Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.
 
In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization. 
 
INDHON

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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