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Chargeback Associate Jobs in North Carolina (NOW HIRING)

The Recoveries Associate is responsible for providing administrative and data entry support for the ... Process tenant chargebacks on both a monthly cycle and ad hoc basis. * Other administrative duties ...

Accounts Receivable Analyst - Hybrid

Charlotte, NC · On-site

$22.50 - $28.50/hr

Analyze root causes of chargebacks and invoicing errors; escalate issues to prevent recurrence ... Associate degree and 5+ years of experience in Finance, Accounts Receivable, and Corporate ...

Banquet & Operations Support

Raleigh, NC · On-site

$14.25 - $18.50/hr

Support accounting functions, including reconciling chargebacks, vendor ordering, inventories, and ... Our "Associate First" culture supports and inspires personal development both within the workplace ...

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Chargeback Associate information

See North Carolina salary details

$11

$19

$27

How much do chargeback associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for chargeback associate in North Carolina is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.39 per hour, depending on experience, location, and employer.

What is a chargeback associate?

Chargeback Associates are professionals who handle and resolve chargeback disputes between customers, merchants, and financial institutions. They investigate claims of unauthorized transactions or service/product issues, gather evidence, and communicate with all parties to determine the validity of each claim. Their goal is to ensure fair outcomes and compliance with banking regulations, helping to minimize financial losses for their organization. Chargeback Associates also monitor trends to prevent future disputes and may provide insights to improve payment processes.

What are the key skills and qualifications needed to thrive as a chargeback associate?

To thrive as a Chargeback Associate, you need a solid understanding of payment processing, dispute resolution, and financial regulations, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, card network rules, and tools like Excel or specialized dispute platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills help manage cases efficiently and collaborate with internal teams and external partners. These skills are crucial for minimizing financial losses, maintaining compliance, and ensuring customer satisfaction in the chargeback process.

What are some common challenges chargeback associates face when handling disputed transactions, and how can these be managed effectively?

Chargeback Associates often encounter challenges such as navigating complex documentation requirements, meeting strict response deadlines, and communicating effectively with both merchants and customers. Managing these challenges requires strong attention to detail and excellent organizational skills to gather all necessary evidence promptly. Staying updated on card network regulations, using chargeback management software, and collaborating closely with fraud prevention teams can also help streamline the process and improve dispute outcomes.

What is the difference between Chargeback Associate vs Payment Processing Specialist?

AspectChargeback AssociatePayment Processing Specialist
CredentialsBasic financial or customer service experience, sometimes certifications in banking or financeSimilar credentials, often with knowledge of payment systems
Work EnvironmentBanking, credit card companies, e-commerceFinancial institutions, payment service providers
Employer & IndustryFinancial services, retail, e-commercePayment processors, banks, retail
Common Search & ComparisonYesYes

The main difference is that a Chargeback Associate focuses on resolving disputes related to chargebacks, while a Payment Processing Specialist handles the overall processing of transactions. Both roles require knowledge of payment systems and customer service skills, but their specific responsibilities differ within the payment industry.

What are the most commonly searched types of Chargeback jobs in North Carolina?

The most popular types of Chargeback jobs in North Carolina are:

Infographic showing various Chargeback Associate job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,701 per year, or $19.6 per hour.

Rebates and Chargeback Analyst

beaconhill

Durham, NC

Full-time

Medical, Dental, Vision

Re-posted 5 days ago


Job description


Copilot said:

Chargeback & Rebates Analyst

Numbers person with a knack for digging into details? We could use your expertise!

Our client, a well-established and growing pharmaceutical company, is seeking a Chargeback & Rebates Analyst to join their revenue accounting and commercial operations team. This is an exciting opportunity to work at the intersection of finance, accounting, and pharmaceutical contracting while supporting critical financial processes that directly impact revenue, profitability, and customer relationships.

As the Chargeback & Rebates Analyst, you will play a key role in the administration, analysis, validation, and reconciliation of customer chargebacks, rebates, and pricing programs. The ideal candidate enjoys working with large data sets, identifying discrepancies, solving problems, and partnering across multiple departments.


Responsibilities

As the Chargeback & Rebates Analyst, you will be responsible for:

  • Reviewing, validating, and processing pharmaceutical chargeback claims submitted by wholesalers and distributors
  • Analyzing rebate submissions and ensuring compliance with customer and contract pricing agreements
  • Investigating and resolving chargeback discrepancies, deductions, and pricing variances
  • Reconciling chargeback and rebate activity to the general ledger and supporting account balances
  • Preparing reports and analyses related to chargeback, rebate, and contract performance
  • Collaborating with Finance, Accounting, Sales, Contracts, and Customer Service teams to resolve issues and improve processes
  • Assisting with monthly, quarterly, and annual accrual calculations and account reconciliations
  • Supporting month-end close activities and internal reporting requirements
  • Maintaining accurate documentation and supporting audit requests
  • Identifying opportunities to improve reporting, automate processes, and enhance operational efficiency

Qualifications

To be considered for this position, candidates should have:

  • Bachelor's degree in Accounting, Finance, Business Administration, Economics, or a related field
  • 2+ years of experience in chargebacks, rebates, contracts administration, revenue accounting, accounts receivable, finance, or a related analytical role
  • Pharmaceutical, healthcare, life sciences, manufacturing, or distribution industry experience preferred
  • Strong analytical and problem-solving skills with the ability to work independently
  • Advanced Microsoft Excel skills including PivotTables, VLOOKUPs/XLOOKUPs, and data analysis functions
  • Experience with ERP systems, chargeback management systems, or financial reporting tools
  • Strong attention to detail and commitment to accuracy
  • Excellent communication skills and the ability to partner across multiple departments
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Why Apply?

This is an excellent opportunity to join a growing pharmaceutical organization that values collaboration, innovation, and continuous improvement. You'll gain exposure to revenue accounting, contract compliance, commercial operations, and financial analysis while working alongside a talented team in a highly visible role.

Interested? Apply today-we'd love to connect with you!


Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.


Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.
Beacon Hill. Employing the Future™