Channel Operations Jobs in Houston, TX (NOW HIRING)

About World Business Lenders 

• World Business Lenders (WBL) is a privately held portfolio lender specializing in real estate-secured business loans for underserved businesses. WBL operates with a fully remote, multinational workforce and an experienced executive leadership team.
• Typically, the work schedule is from 9:00 AM to 6:00 PM Eastern Time, Monday through Friday, though additional hours may be required based on business needs.
  

• We are seeking an experienced ISO Channel OIC to lead our Merchant Cash Advance (MCA) sales team and expand our Independent Sales Organization (ISO) network.
• This role is responsible for managing Account Executives (AEs), strengthening ISO partnerships, driving production goals, and supporting business growth through strategic channel development.
• The ideal candidate has a strong Merchant Cash Advance background, proven leadership experience managing MCA Account Executives, and an established network within the ISO community.
  

• Successfully hires and develops high-performing MCA Account Executives.
• Expands the company's ISO network by opening new strategic partnerships.
• Builds and maintains strong, productive relationships with ISOs.
• Drives consistent production and revenue growth across the sales channel.
• Coaches Account Executives to achieve individual and team performance goals.
• Serves as a trusted leader with deep knowledge of the Merchant Cash Advance industry.

What You'll Be Doing (Core Responsibilities)

• Sales Leadership
• Lead, mentor, and manage a team of Merchant Cash Advance Account Executives.
• Monitor individual and team performance against production goals.
• Coach team members to improve sales performance and relationship management.
• Support recruiting, onboarding, and development of new sales talent.
• ISO Relationship Management
• Develop, maintain, and strengthen relationships with Independent Sales Organizations (ISOs).
• Identify opportunities to establish new ISO partnerships and expand referral channels.
• Act as the primary point of contact for key ISO relationships.
• Ensure excellent service and responsiveness to partner needs.
• Business Development
• Drive channel growth through strategic outreach and partnership development.
• Support initiatives that increase funded deals and production volume.
• Collaborate with internal departments to improve partner experience and operational efficiency.
• Performance & Operations
• Track sales activity, pipeline performance, and production metrics.
• Provide regular reporting and updates to executive leadership.
• Ensure Account Executives follow company policies and sales procedures.
• Maintain a high standard of professionalism and customer service.

Requirements

Education

• Bachelor's degree preferred or equivalent professional experience.
• Merchant Cash Advance industry experience required.
  

Required Experience:

• Minimum 2 years of experience managing Merchant Cash Advance Account Executives.
• Strong Merchant Cash Advance industry knowledge.
• Experience managing ISO relationships.
• Proven track record of achieving sales and business development goals.
• Experience leading and coaching high-performing sales teams.
  

Remote Work Requirements

• Stable, reliable internet connection.
• Professional and dedicated remote working setup.

Preferred Background / Industry Experience:

• Merchant Cash Advance (MCA)
• Alternative Lending
• Small Business Lending
• Commercial Finance
  

Key Soft Skills:

• Excellent communication skills.
• Strong relationship-building abilities.
• Responsive and customer-focused.
• Leadership and coaching.
• Strategic thinking.
• Results-oriented mindset.
• Problem-solving and decision-making.

Specific Technical Skills Needed:

• Strong understanding of Merchant Cash Advance factor rates.
• Knowledge of ISO channel operations and relationship management.
• Proficiency with Microsoft Office (Excel, Outlook, Word).
• Ability to track sales performance and pipeline activity.

Benefits

What We Offer

Compensation includes a base salary of $150,000, plus incentive compensation eligibility (equity and deferred cash bonus), based on level and company policy.

Benefits include medical, dental, vision, life, and disability coverage; a 401(k) with company match; and paid holidays and paid time off (PTO).

Work Environment: This is a remote role with occasional travel.

Ready to Apply?

If this sounds like you, we'd love to hear from you - submit your CV in English and hit Apply