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Certified Listener Jobs (NOW HIRING)

NurseCore

Certified Nurse Assistant (CNA)

Fort Worth, TX · On-site

"Impact Lives through your work at the heart of healthcare" Certified Nursing Assistants (CNA) ! If ... Collaboration We communicate clearly, listen actively, and work in partnerships. Equal Employment ...

NurseCore

Certified Nurse Assistant (CNA)

Fort Worth, TX · On-site

"Impact Lives through your work at the heart of healthcare" Certified Nursing Assistants (CNA) ! If ... Collaboration We communicate clearly, listen actively, and work in partnerships. Equal Employment ...

Promise Care, Inc

CNA Caregiver

Wayzata, MN · On-site

$20 - $25/hr

We listen to your needs, support your goals, and offer flexible scheduling to fit your life. Join a ... We have an immediate need for experienced CNAs throughout the Twin Cities area. Male/Female clients ...

Greater Providence YMCA

Van Driver I

Barrington, RI · On-site

$18/hr

CPR/ First Aid Certification Listen First Child Abuse Prevention Obtain a chauffeur's license or MA 7D certificate Meet RI DCYF or MA OCCS requirements It is the Employees responsibility to maintain ...

Campbell Clinic

EMAS CRNA

Germantown, TN · On-site

Certificates, Licenses: Valid Registered Nurse (RN) and APRN license and certification as a CRNA ... Able to listen and respond well to questions and feedback. Other Qualifications: * Active Listening ...

HutsonWood, Inc.

CNA (Certified Nursing Assistant)

IN · On-site

... listening. Monitors and reports to Charge Nurse change in resident condition or other relevant ... CERTIFICATES, LICENSES, REGISTRATIONS: Successful completion of a nurse assistant, or training and ...

CAMPBELL CLINIC PC

EMAS CRNA

Germantown, TN · On-site

Certificates, Licenses: Valid Registered Nurse (RN) and APRN license and certification as a CRNA ... Able to listen and respond well to questions and feedback. Other Qualifications: * Active Listening ...

Cedar Point Care & Rehabilitation

CNA

Clyde, OH · On-site

$18 - $25/hr

If you are looking for a facility where leadership listens and your work is appreciated, we want to ... CNA Graduates Welcome What You Will Do • Assist residents with activities of daily living • ...

Greater Providence YMCA

Kids Care Leader

Barrington, RI · On-site

$16/hr

CPR/ First Aid Certification Listen First Child Abuse Prevention Meet RI DCYF or MA OCCS requirements Participating in ongoing education in early childhood development Must complete a minimum of 20 ...

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Certified Listener information

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How much do certified listener jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for certified listener in the United States is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.60 per hour, depending on experience, location, and employer.

What is a certified listener?

Certified Listeners are trained volunteers or professionals who provide empathetic, non-judgmental listening support to individuals experiencing emotional distress or seeking someone to talk to. They are often part of organizations that offer mental health support through online chat, phone, or in-person services. Certified Listeners are not therapists, but they are trained to actively listen, provide comfort, and refer individuals to additional resources if needed. Their main goal is to create a safe and supportive environment for people to express their feelings.

What does a certified listener do?

A typical day for a Certified Listener involves interacting with individuals seeking emotional support through phone, chat, or video platforms. Certified Listeners often work as part of a broader mental health support team and are trained to handle sensitive conversations with empathy and professionalism. Managing emotionally challenging conversations is common, so Listeners regularly debrief with supervisors or peers and utilize self-care techniques to maintain their own well-being. Collaboration with other support staff and ongoing training are also key components of the role.

What are the key skills and qualifications needed to thrive as a certified listener?

To thrive as a Certified Listener, you need strong interpersonal skills, active listening abilities, and basic mental health awareness, typically supported by completion of a certified listener training program. Familiarity with confidential communication protocols and digital support platforms is beneficial. Compassion, patience, and non-judgmental attitudes help individuals stand out in providing effective emotional support. These skills are crucial for building trust, ensuring client safety, and offering meaningful assistance to those in emotional distress.

What is the difference between Certified Listener vs Customer Service Representative?

AspectCertified ListenerCustomer Service Representative
Required CredentialsCertification in active listening and communication skillsHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, counseling services, support linesRetail, call centers, service desks
Industry UsageHealthcare, mental health, support servicesRetail, telecom, hospitality
Search & Comparison IntentFocus on listening skills and certificationCustomer interaction and problem-solving

Certified Listeners specialize in active listening and communication, often with formal certification, working mainly in support or counseling environments. Customer Service Representatives handle customer interactions across various industries, typically with on-the-job training. While both roles involve communication, Certified Listeners focus on understanding and empathy, whereas Customer Service Reps focus on resolving customer issues efficiently.

What cities are hiring for Certified Listener jobs?

Cities with the most Certified Listener job openings:

What states have the most Certified Listener jobs?

States with the most job openings for Certified Listener jobs include:

What are popular job titles related to Certified Listener jobs?

For Certified Listener jobs, the most frequently searched job titles are:

BODYPUMP Instructor

Charlestown, MA

YMCA of Greater Boston
Non-Profits • 1 - 5K employees
Learn more about YMCA of Greater Bostonexternal

$30 - $35/hr

Part-time

Re-posted 8 days ago

YMCA Of Greater Boston rating

6.5

Company rating: 6.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Our Commitment to Equity
The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.
 
Job Summary
*This is an on-site position
Instructs Les Mills BODYPUMP Instructor exercise classes for YMCA members. Instructors must be Les Mills certified.
Responsibilities
  1. Plans for and instructs wellness/fitness and/or related classes following Association standards and guidelines. Observes and discusses individual progress with participants.
  2. Develops positive relationships with participants and facilitates relationships among participants and members. Provides motivational support and guidance.
  3. Increases participant awareness of all healthy lifestyle factors.
  4. Encourages involvement and identifies potential volunteers.
  5. Sets up and takes down class equipment. Reports equipment problems.
  6. Attends staff meetings and approved trainings as required.
  7. Ensures safe and effective workouts. Responds to, and reports, accidents and incidents.
  8. Accurately maintains related records.

Qualifications
  1. Les Mills BODYPUMP certification.
  2. High school education or equivalent preferred. 
  3. Twenty-five hours of practical experience as fitness class instructor, or equivalent (6-week instructor training course-shadowing experience).
  4. Ability to respond to safety and emergency situations.
  5. Ability to set up, move and store class equipment.
Preferred Qualifications:
  1. Current state approved first aid certification. *
  2. Current state approved CPR for the Professional Rescuer certification.*
Knowledge of, and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.
  1. YMCA Healthy Lifestyles Principles, Foundations of YMCA Group Exercise** or previous YMCA or outside certification.
  2. Listen First Level I* and II** training.
*       Within 30 days of employment or at first available training.
**     Within 90 days of employment or at first available training.
 
Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.
 
Expected Hours of Work: Branch operational hours that may include mornings, evenings, and weekends.
 
You'll be a great fit for this YMCA if you
  • Thrive on working in a collaborative environment.
  • Are very adaptable.
  • Have high ownership and strong work ethic.
  • Are a great problem solver who can think on your feet.
  • Truly enjoy being of service to people.
  • Like being part of a team that cares about one another as people and enjoy working together.
  • Want to know that the work you do contributes to building a better, stronger community for all.
Our Mission
Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.
 
YMCA Core Values
  • Respect
  • Responsibility
  • Honesty
  • Caring
  • Passion for Excellence
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