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Certified Listener Jobs (NOW HIRING)

THE GARLANDS OF BARRINGTON LLC

CNA

Barrington, IL · On-site

$16 - $19/hr

CNA - Certified Nursing Assistant Full-Time & Part-Time Available Hourly Rate $16.00 - $19.00 ... Listen to resident and family concerns and initiate corrective actions and communicate concerns and ...

The Garlands of Barrington

CNA

Barrington, IL · On-site

$16 - $19/hr

CNA - Certified Nursing Assistant Full-Time & Part-Time Available Hourly Rate $16.00 - $19.00 ... Listen to resident and family concerns and initiate corrective actions and communicate concerns and ...

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Certified Listener information

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How much do certified listener jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for certified listener in the United States is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.60 per hour, depending on experience, location, and employer.

What is a certified listener?

Certified Listeners are trained volunteers or professionals who provide empathetic, non-judgmental listening support to individuals experiencing emotional distress or seeking someone to talk to. They are often part of organizations that offer mental health support through online chat, phone, or in-person services. Certified Listeners are not therapists, but they are trained to actively listen, provide comfort, and refer individuals to additional resources if needed. Their main goal is to create a safe and supportive environment for people to express their feelings.

What does a certified listener do?

A typical day for a Certified Listener involves interacting with individuals seeking emotional support through phone, chat, or video platforms. Certified Listeners often work as part of a broader mental health support team and are trained to handle sensitive conversations with empathy and professionalism. Managing emotionally challenging conversations is common, so Listeners regularly debrief with supervisors or peers and utilize self-care techniques to maintain their own well-being. Collaboration with other support staff and ongoing training are also key components of the role.

What are the key skills and qualifications needed to thrive as a certified listener?

To thrive as a Certified Listener, you need strong interpersonal skills, active listening abilities, and basic mental health awareness, typically supported by completion of a certified listener training program. Familiarity with confidential communication protocols and digital support platforms is beneficial. Compassion, patience, and non-judgmental attitudes help individuals stand out in providing effective emotional support. These skills are crucial for building trust, ensuring client safety, and offering meaningful assistance to those in emotional distress.

What is the difference between Certified Listener vs Customer Service Representative?

AspectCertified ListenerCustomer Service Representative
Required CredentialsCertification in active listening and communication skillsHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, counseling services, support linesRetail, call centers, service desks
Industry UsageHealthcare, mental health, support servicesRetail, telecom, hospitality
Search & Comparison IntentFocus on listening skills and certificationCustomer interaction and problem-solving

Certified Listeners specialize in active listening and communication, often with formal certification, working mainly in support or counseling environments. Customer Service Representatives handle customer interactions across various industries, typically with on-the-job training. While both roles involve communication, Certified Listeners focus on understanding and empathy, whereas Customer Service Reps focus on resolving customer issues efficiently.

What cities are hiring for Certified Listener jobs?

Cities with the most Certified Listener job openings:

What states have the most Certified Listener jobs?

States with the most job openings for Certified Listener jobs include:

What are popular job titles related to Certified Listener jobs?

For Certified Listener jobs, the most frequently searched job titles are:

CERTIFIED NURSING ASSISTANT

Bronx, NY • On-site

Riverdale Rehab and Nursing Center
See more jobs at Riverdale Rehab and Nursing Centerexternal

Part-time

Re-posted 10 days ago

Job description

(With Every Other Weekend)

The Citadel at Riverdale Rehabilitation & Nursing Center is currently seeking for a Part time Certified Nurses Assistants (C.N.A.) for Evening Shift to join our dynamic organization. Must be able to work every other Weekend

Please email your resumes and Human Resources Department will contact you.

JOB DUTIES

  • Clean and bathe patients or residents
  • Maintain patients' hygiene and change bedding
  • Turn, reposition, and move patients between wheelchairs, seats, and beds
  • Serve meals and help patients eat their food
  • Measure vital signs like blood pressure and temperature
  • Listen to patients regarding any health concerns they might have and report details to a Registered Nurse or Doctor

REQUIREMENTS

  • C.N.A. Certification - current in NY
  • Ability to work weekends
  • Previous Long-Term Care experience is preferred (but not required)
Employment Type: PART_TIME

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