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Ceramics Sales Manager Jobs (NOW HIRING)

$100K - $105K/yr

Reporting to the VP of Sales, this role sets team priorities, manages day‑to‑day operations ... Ceramics products. What's your citizenship / employment eligibility?* #J-18808-Ljbffr

The Thermal Ceramics division designs, manufactures and installs a broad range of thermal ... Working with R&D and Sales and Marketing to help maintain business, find new opportunities, and ...

Temporary B2B Designer

San Francisco, CA · On-site

$105K - $115K/yr

About Heath Heath Ceramics is a California company making dinnerware and architectural tiles of ... Design, develop, and upkeep sales tools and collateral (catalogs, presentations, documents, email ...

Temporary B2B Designer

San Francisco, CA · On-site

$105K - $115K/yr

About Heath Heath Ceramics is a California company making dinnerware and architectural tiles of ... Design, develop, and upkeep sales tools and collateral (catalogs, presentations, documents, email ...

Sales Support

Washington, DC · On-site

$21.75 - $29.75/hr

Regional Sales Manager Department: Rockville Showroom FLSA Status: Salary, Exempt Date: 10/18/2022 Supervisory: N/A VISION Create a customer friendly experience for clients as they enter and leave ...

Key Account Manager

$130K - $160K/yr

... flex, ceramics, and custom advanced materials, not commodity components. You'd own and grow ... If your background includes direct sales into medical device OEMs with real depth on Class II/III ...

Key Account Manager

$130K - $160K/yr

... flex, ceramics, and custom advanced materials, not commodity components. You'd own and grow ... If your background includes direct sales into medical device OEMs with real depth on Class II/III ...

... ceramics. Summary The Regional Sales Manager position is within the business segment Coatings and dedicated to the sales territory defined as the West region of the United States and Canada in its ...

Machine Tool Salesperson

Rochester, NY · On-site

$65K - $80K/hr

Utilize CRM to input all sales pipeline * Communicate with MTIS information that will provide ... and advanced ceramics industries. To learn more, you can watch our company video here - EEO ...

... engineered ceramics in applications such as thermal management, resistive heating, power ... Marketing, Sales, Engineering, Production, Testing) to understand application requirements and ...

... engineered ceramics in applications such as thermal management, resistive heating, power ... Marketing, Sales, Engineering, Production, Testing) to understand application requirements and ...

Defining strategic direction and growth priorities for the Technical Ceramics portfolio, aligning ... Guiding cross-functional collaboration with R&D, product management, marketing, operations, sales ...

Senior Manager - Global Product Strategy

Maplewood, MN · On-site +1

$129K - $171K/yr

Defining strategic direction and growth priorities for the Technical Ceramics portfolio, aligning ... Guiding cross-functional collaboration with R&D, product management, marketing, operations, sales ...

Senior Manager - Global Product Strategy

Maplewood, MN · On-site

$129K - $171K/yr

Defining strategic direction and growth priorities for the Technical Ceramics portfolio, aligning ... Guiding cross-functional collaboration with R&D, product management, marketing, operations, sales ...

Defining strategic direction and growth priorities for the Technical Ceramics portfolio, aligning ... Guiding cross-functional collaboration with R&D, product management, marketing, operations, sales ...

NGK Automotive Ceramics, USA Inc. is seeking an Engineering Key Account Manager for our Novi, MI sales office. The qualified candidate should have an Engineering Bachelor's degree and application ...

Showing results 41-60

Ceramics Sales Manager information

See salary details

$27.5K

$75.8K

$142.5K

How much do ceramics sales manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for ceramics sales manager in the United States is $75,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $96,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Ceramics Sales Manager jobs?

For Ceramics Sales Manager jobs, the most frequently searched job titles are:

Customer Service Manager

On-site

Heath Ceramics
Ceramic, Glass, Cement Product Manufacturing • 51 - 200 employees

$100K - $105K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Key responsibilities

  • Lead, coach, and develop the Customer Service Team.

  • Oversee the quality and consistency of the customer experience across email, phone, and live chat.

  • Partner with other departments to coordinate fulfillment, resolve order issues, and improve the overall customer experience.


Job description

The Customer Service Manager leads the Customer Service Team and oversees service across email, phone, and live chat. Reporting to the VP of Sales, this role sets team priorities, manages day‑to‑day operations, and develops the people, processes, systems, and resources needed to provide consistently excellent service. The manager also serves as a key cross‑functional partner to the Shipping, Retail, Trade, Ecommerce, and Operations to resolve issues, coordinate fulfillment, and improve the overall customer experience. This role requires a hands‑on leader who is comfortable moving between team management, operational problem‑solving, customer escalations, and longer‑term process improvement. The ideal candidate combines warmth and sound judgment with strong organizational, analytical, and leadership skills.

Position Responsibilities
  • Lead, coach, and develop the Customer Service Team.
  • Own the overall quality and consistency of the customer experience across email, phone, and live chat.
  • Oversee the customer service team’s effective use of Freshdesk, Shopify, NetSuite, and other relevant systems.
  • Own and maintain the Customer Service Knowledge Base, including policies, procedures, product information, troubleshooting guidance, and service standards.
  • Partner closely with Shipping, Retail, Trade, Ecommerce, and Operations to coordinate fulfillment, resolve order issues, and improve the end‑to‑end customer experience.
  • Ensure the team has timely and accurate information about product changes, inventory constraints, promotions, policies, and operational updates.
  • Use customer feedback, service trends, and data to identify opportunities for process and service improvements.
Qualifications
  • Bachelor’s degree or 8 years equivalent experience in retail and/or trade customer service environment, with past experience in supervisor or managerial role.
  • 5+ years leading and managing a team in a retail and/or trade customer service environment preferred
  • Excellent communicator who is solution‑oriented, warm, patient, and genuine
  • Aptitude for problem‑solving, process improvements, and cross‑functional collaboration
  • Comfort learning and working across customer service and order management systems; experience with Freshdesk or Zendesk preferred, and NetSuite experience a plus.
  • English required; fluency in another language is a plus.
Visual Acuity Requirements

Ability to read and review information on computer screens, documents, and reports, and to assess accuracy and detail in customer and order information.

This position is a full time hybrid position, Monday to Friday with some weekends. The salary range for this position is $100,000-$105,000, based on experience.

We are committed to your health and well‑being. Heath offers full‑time employees a comprehensive benefits package that includes a choice of medical plans, dental and vision coverage, generous Paid Time Off and paid holidays, and parental and family leave benefits. Employees also have access to a 401(k), bonus when company performance goals are met, life and disability insurance, Flexible Spending Accounts, commuter benefits, an Employee Assistance Program, and a great discount on all Heath Ceramics products.

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