Inside Sales Professonal
Denver, CO · On-site
Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is ...
Inside Sales Professonal
Denver, CO · On-site
Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is ...
Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is ...
Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is ...
Centurylink Customer Service information
See Colorado salary details
$10.36 - $11.99
2% of jobs
$11.99 - $13.63
4% of jobs
$13.63 - $15.26
11% of jobs
$16.16 is the 25th percentile. Wages below this are outliers.
$15.26 - $16.89
15% of jobs
The median wage is $18.39 / hr.
$16.89 - $18.52
20% of jobs
$18.52 - $20.15
15% of jobs
$21.27 is the 75th percentile. Wages above this are outliers.
$20.15 - $21.78
13% of jobs
$21.78 - $23.42
7% of jobs
$23.42 - $25.05
6% of jobs
$25.05 - $26.68
4% of jobs
$26.68 - $28.31
3% of jobs
$10
$19
$28
How much do centurylink customer service jobs pay per hour?
As of Aug 31, 2026, the average hourly pay for centurylink customer service in Colorado is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.
What is a Centurylink Customer Service?
A CenturyLink Customer Service job involves assisting customers with their internet, phone, and TV services. Responsibilities include answering inquiries, troubleshooting technical issues, processing account changes, and providing billing assistance. Representatives must have strong communication skills and a customer-focused attitude to ensure a positive experience. This role may be remote or office-based, depending on the position and location. Training is provided to help employees understand products, services, and company policies.
What does a typical day look like for a Centurylink Customer Service representative?
A typical day for a Centurylink Customer Service representative involves answering inbound calls, emails, or chats from customers needing assistance with their accounts, billing inquiries, technical issues, or service changes. Representatives use specialized software to access customer information, troubleshoot problems, and document interactions. The role often involves collaborating with technical support teams or supervisors to resolve complex cases and may require multitasking to handle multiple inquiries efficiently. Team meetings and ongoing training sessions are also common to keep skills and product knowledge up to date.
What are the key skills and qualifications needed to thrive in the Centurylink Customer Service position, and why are they important?
To excel as a Centurylink Customer Service representative, you need strong communication skills, problem-solving abilities, and ideally a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic telecommunications troubleshooting tools is commonly required. Patience, active listening, and a customer-focused attitude are vital soft skills for this role. These abilities help ensure customers receive prompt, effective assistance, which is crucial for satisfaction and retention.
What are popular job titles related to Centurylink Customer Service jobs in Colorado?
For Centurylink Customer Service jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Centurylink Customer Service jobs in Colorado look for?
The top searched job categories for Centurylink Customer Service jobs in Colorado are:
What cities in Colorado are hiring for Centurylink Customer Service jobs?
Cities in Colorado with the most Centurylink Customer Service job openings:
Inside Sales Professonal
Denver, CO • On-site
Centurylink •
Internet and IT • 10K+ employees10,000+ employees
7.8
Based on 11 frontline employees who took The Breakroom Quiz
36th of 101 rated telecommunications companies
Good employer
Paid breaks
Respectful managers
Good training
Uninterrupted breaks
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 25 days ago
Job description
Company Description
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
Job Description
Job DescriptionB2B Inside SalesResponsible for managing an assigned base of customers.
Accountable for maintaining and growing the assigned customer base by building customer relationships, assessing product fit and expanding product portfolio.
Responsibilities include by are not limited to, identifying decision makers, determining customer needs, identifying appropriate solutions, and positioning these solutions with the customer.Accountable for protecting base revenue and meeting/exceeding average quota.
The job functions are not scripted, it requires solid interviewing / selling / persuasion skills, in addition to a strong knowledge of the company's products/services and often requires additional knowledge of competitor's products/services.
Responsible for updating relevant customer information - including but not limited to activity, funnel, opportunity updates, maintenance of monthly goals, customer proposals, customer contracts.Focus of job is primarily outbound with some inbound. This job can be involved in selling to new customers.
Qualifications
• 2+ years Business to Business inside/outside sales experience
• Prior account management experience with a history of working to retain and grow existing accounts
• Strong oral and written communication, analytical, problem solving and closing skills• Proficiency with MS Office (Word, Excel)
• Successful completion and passage of all applicable employment testing and interviewPreferred:• 1+ year of Telecommunications sales experience• Associates or Bachelor's degree• Demonstrated stable track record of success in Sales
• Previous experience calling into customer base
• Prior cold calling experience
• Previous experience forecasting sales revenue
Benefits:• Medical Coverage and Prescription Drug Programs• Dental Coverage• Vision Service Plan• Health and Wellness Programs/Employee Assistance Program• Paid Time Off and 9 Paid Holidays• Retirement Plans and 401(K)• Health Care and Dependent day care spending accounts• Life, Accidental Death and Dismemberment Insurance• Short Term and Long Term Disability• Career Development Programs
Additional Information
No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
Job Description
Job DescriptionB2B Inside SalesResponsible for managing an assigned base of customers.
Accountable for maintaining and growing the assigned customer base by building customer relationships, assessing product fit and expanding product portfolio.
Responsibilities include by are not limited to, identifying decision makers, determining customer needs, identifying appropriate solutions, and positioning these solutions with the customer.Accountable for protecting base revenue and meeting/exceeding average quota.
The job functions are not scripted, it requires solid interviewing / selling / persuasion skills, in addition to a strong knowledge of the company's products/services and often requires additional knowledge of competitor's products/services.
Responsible for updating relevant customer information - including but not limited to activity, funnel, opportunity updates, maintenance of monthly goals, customer proposals, customer contracts.Focus of job is primarily outbound with some inbound. This job can be involved in selling to new customers.
Qualifications
• 2+ years Business to Business inside/outside sales experience
• Prior account management experience with a history of working to retain and grow existing accounts
• Strong oral and written communication, analytical, problem solving and closing skills• Proficiency with MS Office (Word, Excel)
• Successful completion and passage of all applicable employment testing and interviewPreferred:• 1+ year of Telecommunications sales experience• Associates or Bachelor's degree• Demonstrated stable track record of success in Sales
• Previous experience calling into customer base
• Prior cold calling experience
• Previous experience forecasting sales revenue
Benefits:• Medical Coverage and Prescription Drug Programs• Dental Coverage• Vision Service Plan• Health and Wellness Programs/Employee Assistance Program• Paid Time Off and 9 Paid Holidays• Retirement Plans and 401(K)• Health Care and Dependent day care spending accounts• Life, Accidental Death and Dismemberment Insurance• Short Term and Long Term Disability• Career Development Programs
Additional Information
No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.
About CenturyLink
Sourced by ZipRecruiter
Industry
Internet and it
Company size
10,000+ Employees
Headquarters location
Monroe, LA, US
Website
What CenturyLink employees say
Pay
Benefits
Hours and flexibility
Workplace
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