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Centah Jobs (NOW HIRING)

Jacuzzi Group

Costco Program Coordinator

Phoenix, AZ · On-site

$24/hr

Review, resolve or cancel leads based off data from Centah dashboard. (CRM) * "Own" and understand Costco's CRM Centah and communication portals * Coordinate with local markets to ensure all required ...

Jacuzzi Group

Costco Program Coordinator

Phoenix, AZ · On-site

$24/hr

Review, resolve or cancel leads based off data from Centah dashboard. (CRM) * "Own" and understand Costco's CRM Centah and communication portals * Coordinate with local markets to ensure all required ...

Jacuzzi Group

Costco Program Coordinator

Phoenix, AZ

$24/hr

Review, resolve or cancel leads based off data from Centah dashboard. (CRM) * "Own" and understand Costco's CRM Centah and communication portals * Coordinate with local markets to ensure all required ...

Parker & Sons

Retail Sales Administrator

Phoenix, AZ · On-site

$21.50/hr

As an admin for our retail programs, you will be overseeing the lead demands of Costco & Home Depot's Service Provider Program (Centah & HD Service Center). You will be supporting inbound calling ...

Parker & Sons

HVAC Sales Coordinator

Phoenix, AZ · On-site

$21.50/hr

As an admin for our retail programs, you will be overseeing the lead demands of Costco & Home Depot's Service Provider Program (Centah & HD Service Center). You will be supporting inbound calling ...

Parker & Sons

HVAC Sales Coordinator

Phoenix, AZ · On-site

$21.50/hr

As an admin for our retail programs, you will be overseeing the lead demands of Costco & Home Depot's Service Provider Program (Centah & HD Service Center). You will be supporting inbound calling ...

Parker & Sons

HVAC Sales Coordinator

Phoenix, AZ · On-site

As an admin for our retail programs, you will be overseeing the lead demands of Costco & Home Depot's Service Provider Program (Centah & HD Service Center). You will be supporting inbound calling ...

Parker & Sons

HVAC Sales Coordinator

Phoenix, AZ · On-site

$21.50/hr

As an admin for our retail programs, you will be overseeing the lead demands of Costco & Home Depot's Service Provider Program (Centah & HD Service Center). You will be supporting inbound calling ...

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Centah information

What are the key skills and qualifications needed to thrive as a Centah (Customer Service Representative), and why are they important?

To thrive as a Centah Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and proficiency in data entry are commonly required. Excellent interpersonal skills, patience, and the ability to remain calm under pressure help you deliver positive customer experiences. These skills ensure efficient issue resolution, customer satisfaction, and contribute to the overall success of the service team.

What are some common challenges faced by Centah project coordinators, and how can they be addressed?

Centah project coordinators often navigate the complexities of managing multiple home improvement projects simultaneously, which can involve coordinating with contractors, clients, and suppliers. A common challenge is ensuring clear communication among all parties to avoid delays and misunderstandings. Utilizing Centah's project management software effectively, maintaining detailed records, and proactively addressing issues as they arise can help coordinators stay organized and keep projects on track. Building strong relationships with both internal teams and external partners also contributes to smoother project execution.

What is a Centah and what do they do?

Centah typically refers to a company, Centah Inc., which provides lead management and workflow solutions, primarily in the home improvement and services industry. Employees at Centah usually work in roles related to customer service, sales support, project coordination, or technology. Their main responsibilities include connecting homeowners with service providers, managing customer inquiries, and facilitating efficient project completion. Centah’s team members use specialized software to track leads and ensure a smooth process from initial inquiry to project fulfillment.

What is the difference between Centah vs Data Analyst?

AspectCentahData Analyst
Required CredentialsTypically requires industry-specific certifications, technical skills, and experience in data managementOften requires a bachelor's degree in data science, statistics, or related fields; certifications like Microsoft Excel or SQL are common
Work EnvironmentPrimarily in field operations, data collection, and client sites within the energy or utility sectorsMostly office-based, working with data sets, reports, and analytics tools
Employer & Industry UsageUsed by energy, utility, and infrastructure companies for data collection and managementUsed across various industries including finance, healthcare, and technology for data analysis

While Centah focuses on data collection and management in field environments within energy sectors, Data Analysts primarily work with data processing, analysis, and reporting in office settings across multiple industries. Both roles require technical skills, but their work environments and industry applications differ significantly.

What cities are hiring for Centah jobs? Cities with the most Centah job openings:

Costco Program Coordinator

Jacuzzi Group

Phoenix, AZ • On-site

$24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group, the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group, with 13 successful locations launched nationwide in under 5 years. Our commitment to quality and customer satisfaction drives us to improve constantly.
We are currently seeking a Costco Program Coordinator to join our growing team. This role will be pivotal in coordinating with Costco support team to improve satisfaction from Costco's retail program on a nationwide level.
Key Responsibilities of Costco Program Coordinator:
  • Support Costco Program Manager in quoting and selling leads in Costco CRM.
  • Support Costco Program Manager to process payments in OMS platform.
  • Promptly monitor and resolve any Costco member escalations.
  • Validate loan terms and payment for Costco customers.
  • Review, resolve or cancel leads based off data from Centah dashboard. (CRM)
  • "Own" and understand Costco's CRM Centah and communication portals
  • Coordinate with local markets to ensure all required paperwork is completed and uploaded to customer accounts.
  • Analyze program performance metrics and provide feedback to optimize processes and improve customer experiences.
  • Collaborate with internal teams including marketing, sales, and operations to ensure program requirements are met.
  • Work with production, sales and business admin managers to analyze escalation data and drive process improvements.
  • Support escalations meetings with Production Managers twice a week to ensure major escalations are being worked on and resolved in a timely manner.
  • Review all Centah notes relating to appointments and service and send for follow up to the appropriate departments.
  • Spearhead and lead continuous improvement efforts. Share all program developments and updates with internal stakeholders
  • Communicate regularly and share program development updates with internal stakeholders.
  • Review Costco final paperwork to ensure all documents are being uploaded accurately for Costco's approval
  • Ensure Costco payments are properly processed.

Job Details for Costco Program Coordinator:
  • Monday- Friday (8:00am-5:00pm)
  • On site in one of the following locations (Portland, OR., Seattle, WA., Phoenix, AZ., Tucson, AZ., Atlanta, GA., Detroit, MI., Raleigh, NC.)
  • $24.00/hr + depending on experience.

Requirements
Requirements of Costco Program Coordinator:
  • Bachelor's degree in business administration or a related field preferred.
  • 2+ years of experience in an Administrative, Program Coordination or Project Management role.
  • Previous experience working with Costco or a similar big-box retail environment is a strong plus.
  • Exceptional organizational and multitasking skills with strong attention to detail.
  • Experience prioritizing tasks, and multi-tasking to meet deadlines and achieve results
  • Proficiency in Microsoft Office Suite and CRM software.
  • Excellent verbal and written communication skills.
  • Strong analytical skills and ability to interpret data.
  • A customer-centric approach with the ability to maintain strong relationships.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, with a matching program)
  • Paid Time Off (Vacation, Sick & Company Paid Holidays

Apply