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Cemetery Director Jobs in Puerto Rico (NOW HIRING)

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Cemetery Director information

What does a cemetery director do?

A Cemetery Director oversees the operations of a cemetery, ensuring its maintenance, financial management, and compliance with legal regulations. They manage staff, coordinate burials, and assist families with arrangements. Additionally, they may oversee budgeting, marketing, and long-term planning to maintain the cemetery’s sustainability and appearance.

What are the key skills and qualifications needed to thrive as a cemetery director?

To thrive as a Cemetery Director, you typically need experience in cemetery operations, facilities management, budgeting, and a background in either business administration or mortuary science. Familiarity with cemetery management software, record-keeping systems, and applicable state or local regulations is important, and certifications like Certified Cemetery Executive (CCE) can be helpful. Compassion, attention to detail, leadership, and strong communication skills help you support grieving families and lead staff effectively. These skills and qualifications are crucial to ensure respectful operations, regulatory compliance, and excellent service to the community.

What are some common challenges faced by a cemetery director, and how does the role address them?

Cemetery Directors often face challenges such as managing sensitive interactions with grieving families, coordinating maintenance across large properties, and ensuring compliance with legal and environmental regulations. The role requires balancing administrative duties with supervisory responsibilities, including staff scheduling and handling of burial arrangements. Effective Cemetery Directors address these challenges by fostering a respectful, supportive environment for both families and staff, maintaining organized records, and staying up-to-date with relevant laws and best practices. Teamwork and clear communication with groundskeepers, funeral directors, and local authorities are essential to ensure smooth, respectful operations.

What job categories do people searching Cemetery Director jobs in Puerto Rico look for?

The top searched job categories for Cemetery Director jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Cemetery Director jobs?

Cities in Puerto Rico with the most Cemetery Director job openings:

Cemetery Director jobs near you

Sales Professional - Inside Sales

Service Corporation International

Bayamon, PR

$50K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Service Corporation International rating

6.8

Company rating: 6.8 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

JOB RESPONSIBILITIES

Lead Generation

  • Holds self-accountable for prospecting a minimum of 1-2 hours each day
  • Obtains referrals from families served by the location
  • Networks and builds community and civic relationships
  • Explains and presents presentations to families served and referred families
  • Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

  • Responds to client inquiries in a timely, respectful, sensitive and professional manner
  • Connects with families through listening, honest communication and genuine concern
  • Develops an understanding of each family's unique needs and offers solutions that provide value to them
  • Stays in touch with families to ensure satisfaction
  • Prepares for all appointments and performs all procedures with professionalism and attention to detail
  • Follows through on all customer problems and requests
  • Builds trust-based relationships to earn the right to ask for referrals
  • Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning

Teamwork

  • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
  • Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
  • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
  • Shares family concerns with rest of the SCI team

MINIMUM REQUIREMENTS

Education

  • High school diploma or equivalent
  • 1-2 years of college or an equivalent of education and experience

Experience

  • High school equivalency and 1-2 years of college or an equivalent of education and experience
  • 1-2 years of customer service or sales industry experience preferred

Licenses

  • Current state/province issued driver's license with an acceptable driving record
  • Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

  • Must be able to pass the Company's internal presentation certification within thirty days of hire
  • Ability to work a number of evenings and or weekends every month
  • Ability to drive frequently
  • Ability to obtain and maintain an insurance license if required by state/province
  • Flexible hours but, at times must have the ability to work up to 12 hours in a day
  • Ability to treat others with empathy and respect
  • Knowledge of computers and some software
  • Customer service skills

Compensation:

$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

Benefits:

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.

#SCI

Postal Code: 00961Category (Portal Searching): SalesJob Location: US-PR - Bayamon

What Service Corporation International employees say

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