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Cellular One Jobs in Phoenix, AZ (NOW HIRING)

Consumer Cellular

TOC Technician

Phoenix, AZ · On-site

$45K - $58K/yr

You will be working within a group of highly motivated Information Technology professionals committed to keeping Consumer Cellular #1. You will need to reside within 50 miles of our Corporate ...

Consumer Cellular

Receptionist

Scottsdale, AZ · On-site

$16 - $21/hr

S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in ...

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All JobsCellular One JobsCellular One Jobs in Phoenix, AZ

Cellular One information

See Phoenix, AZ salary details

$19.4K

$49.5K

$63.5K

How much do cellular one jobs pay per year?

As of Aug 8, 2026, the average yearly pay for cellular one in Phoenix, AZ is $49,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $58,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a cellular sales representative?

To thrive as a Cellular Sales Representative, you need strong sales acumen, product knowledge of mobile devices and plans, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, customer relationship management (CRM) software, and possibly certifications in wireless technology can be beneficial. Exceptional communication, active listening, and problem-solving skills help you connect with customers and close sales effectively. These skills are crucial for meeting sales targets, ensuring customer satisfaction, and driving business growth in a competitive retail environment.

What are some common challenges faced by customer service representatives at Cellular One, and how can applicants prepare to handle them?

Customer service representatives at Cellular One often encounter challenges such as handling high call volumes, resolving complex billing issues, and assisting customers with technical problems related to cellular devices and plans. Applicants can prepare by developing strong communication and problem-solving skills, as well as becoming familiar with Cellular One's products and services. Being patient, adaptable, and able to work efficiently under pressure are also important traits that help representatives succeed in this fast-paced environment.

What is the difference between Cellular One vs Customer Service Representative?

AspectCellular OneCustomer Service Representative
CredentialsHigh school diploma or equivalent; telecommunications knowledgeHigh school diploma or equivalent; communication skills
Work EnvironmentRetail stores, call centers, field serviceCall centers, retail locations, office settings
Industry UsageTelecommunications providerCustomer support across various industries
Common Search IntentTelecom jobs, retail sales rolesCustomer support, sales, service roles

Cellular One employees typically work in telecommunications retail or support environments, focusing on sales and customer assistance. Customer Service Representatives work across multiple industries, providing support and service. While both roles require communication skills, Cellular One roles often demand specific telecom knowledge, making them distinct yet related career options.

What is Cellular One?

Cellular One is a telecommunications company that provides wireless phone services, including voice, text, and data plans, primarily in rural and underserved areas. They offer a variety of mobile devices, prepaid and postpaid plans, and customer support to individuals and businesses. Cellular One is known for expanding wireless coverage to communities that may not be well-served by larger national carriers. Their services often include affordable plans with no contracts and flexible payment options.
What are popular job titles related to Cellular One jobs in Phoenix, AZ? For Cellular One jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Cellular One jobs in Phoenix, AZ look for? The top searched job categories for Cellular One jobs in Phoenix, AZ are:
Cellular One jobs near you
Infographic showing various Cellular One job openings in Phoenix, AZ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,456 per year, or $23.8 per hour.

TOC Technician

Consumer Cellular

Phoenix, AZ • On-site

$45K - $58K/yr

Full-time

Posted 4 days ago

Consumer Cellular rating

7.9

Company rating: 7.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

30th of 97 rated telecommunications companies

Job description

Our Commitment to You
At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it.
All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at talentacquisition@consumercellular.com.
Job Summary
Technical Operations Center Technician position is a full time opportunity for an individual with prior, hands-on experience working in a multi-site, Contact Center focused environment. In this role you will be responsible for proactive and reactive security and network monitoring of all Consumer Cellular internal and external network, application, and hardware environments. You will utilize analytical and problem solving skills to identify, triage, and escalate issues to security engineers, network specialists, system engineers, and local helpdesk technicians. You will be working within a group of highly motivated Information Technology professionals committed to keeping Consumer Cellular #1.
You will need to reside within 50 miles of our Corporate Headquarters in Scottsdale, AZ as this role has the option of hybrid or onsite.
Duties and Responsibilities
  • Monitor information on all network sites with the use of various monitoring tools
  • Monitor security tools for active alerts and work with corporate security to resolve them
  • Identify and resolve or escalate any possible outages or deterioration of components in the system
  • Act as first point of contact for incident and problem resolution
  • Perform initial troubleshooting and data gathering to identify and resolve issues in an efficient manner
  • Ensure proper escalation to technology operations teams and local system technicians
  • Coordinate communications status updates to all stakeholders
  • Maintain detailed logs and updated operational procedure documents
  • Open and track support tickets with external vendors including telco and network carriers
  • Monitor network security and report and document any potential breaches

What Consumer Cellular employees say

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