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Cell Phone Repair Technician (Apple & Android)

Dallas, TX · On-site

$36K - $42K/yr

We're looking for an experienced Cell Phone Repair Technician who can diagnose and repair Apple and Android smartphones and tablets. The ideal candidate is confident performing screen replacements ...

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Cell Phone information

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How much do cell phone jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for cell phone in the United States is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Cell Phone vs Mobile Device Technician?

AspectCell PhoneMobile Device Technician
Required CredentialsBasic technical knowledge, certifications like CompTIA A+ helpfulTechnical certifications, troubleshooting skills, often more specialized
Work EnvironmentRetail stores, repair shops, customer service settingsRepair centers, service shops, on-site troubleshooting
Employer & Industry UsageTelecom providers, electronics retailers, repair servicesElectronics repair companies, tech service providers

While both roles involve working with mobile technology, a Cell Phone typically refers to the device itself, whereas a Mobile Device Technician specializes in repairing and troubleshooting these devices. The technician role requires more technical skills and certifications, focusing on repair and maintenance, while working in similar environments within the electronics and telecom industries.

What are the most common challenges faced by cell phone repair technicians, and how can they be addressed?

Cell phone repair technicians often encounter challenges such as diagnosing complex hardware or software issues, keeping up with rapidly changing technology, and sourcing genuine replacement parts. Staying updated with the latest device manuals and industry certifications can help technicians stay ahead of new repair techniques. Additionally, developing strong customer communication skills supports efficient troubleshooting and helps manage customer expectations throughout the repair process.

What are the key skills and qualifications needed to thrive as a cell phone technician, and why are they important?

To thrive as a Cell Phone Technician, you need strong troubleshooting skills, knowledge of mobile device hardware and software, and typically a high school diploma or technical certification. Familiarity with tools like soldering irons, diagnostic software, and repair management systems is essential. Excellent customer service, attention to detail, and problem-solving abilities help technicians stand out in this role. These skills are critical to efficiently diagnosing issues, ensuring high-quality repairs, and delivering a positive customer experience.

What is a cell phone?

Cell phones, also known as mobile phones, are portable electronic devices that allow users to make and receive calls, send text messages, and access a variety of features such as internet browsing, email, and applications. They use wireless communication technology to connect to cellular networks, enabling communication without the need for landlines. Modern cell phones, commonly referred to as smartphones, offer advanced capabilities including cameras, GPS navigation, and multimedia entertainment. Their portability and multifunctionality have made them an essential tool for personal and professional communication worldwide.
More about Cell Phone jobs
What cities are hiring for Cell Phone jobs? Cities with the most Cell Phone job openings:
What are the most commonly searched types of Cell Phone jobs? The most popular types of Cell Phone jobs are:
What states have the most Cell Phone jobs? States with the most job openings for Cell Phone jobs include:
What job categories do people searching Cell Phone jobs look for? The top searched job categories for Cell Phone jobs are:
Cell Phone jobs near you
Infographic showing various Cell Phone job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,219 per year, or $17.4 per hour.

Cell Phone Repair Technician

DOUGLAS-PAULDING SERVICES LLC

Mcdonough, GA • On-site

$15 - $20/hr

Full-time

Re-posted 24 days ago

Job description

Job description


Customer Support Specialist, uBreakiFix by Asurion

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.
What you will be doing:

Our team of Customer Support Specialists have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The Customer Support Specialists will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences.
Essential Duties and Responsibilities:

  • Resolve customer issues by troubleshooting and repairing their electronic devices
  • Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction
  • Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs
  • Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion’s Core Values
  • Expand your knowledge of ubreakifix’s products and culture
  • Deliver world class customer service
  • Demonstrate uBreakiFix’s Core Values in all interactions
  • Be responsible for inventory management
Here’s what you’ll bring to the team:

  • A passion for solving problems and delivering solutions
  • A love for people and the devices that enrich their lives
  • One or more years of customer service/retail sales experience preferred
  • A willingness to learn and leverage sales resources provided by Asurion
  • Reliable and flexible when it comes to dealing with difficult situations
  • The ability to quickly adapt in an ever-changing environment
  • Motivated to meet and exceed evolving key performance objectives
  • Ability to work a flexible retail schedule
  • Six months experience with product service support or electronics troubleshooting
  • Knowledge of mobile devices and operating systems
  • High School diploma or equivalent preferred
  • Strong oral and written communication skills
  • Strong teamwork and collaboration skills
  • Basic knowledge of Microsoft Office
We take care of you (benefits/perks):

  • Competitive pay with commision sales plus base pay
  • Flexible Hours after initial training period
  • Ongoing training to grow your skills
About ubreakifix

Since its inception in 2009, uBreakiFix has grown to hundreds of stores nationwide in markets across the U.S and Canada. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. uBreakiFix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Shift:
  • 8 hour shift
Ability to commute/relocate:
  • McDonough, GA 30253: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person