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Ccs Operations Manager Jobs in Florida (NOW HIRING)

UF Health

Manager, Professional Coding

Gainesville, FL · On-site

This role provides leadership for coding operations supporting employed physician groups, faculty ... Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) required. * Certified ...

UF Health

Manager, Professional Coding

Gainesville, FL · On-site

This role provides leadership for coding operations supporting employed physician groups, faculty ... Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) required. * Certified ...

UF Health

Manager, Professional Coding

Gainesville, FL · Remote

This role provides leadership for coding operations supporting employed physician groups, faculty ... Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) required. * Certified ...

Bluewater Federal Solutions, Inc.

COP Manager

Tampa, FL · On-site

As a COP Manager, you will operate various C2 systems, using situational awareness synchronization ... CCS) and supplemental data from outside sources. * Provide operational and technical support of ...

Bluewater Federal Solutions, Inc.

COP Manager

Tampa, FL · On-site

As a COP Manager, you will operate various C2 systems, using situational awareness synchronization ... CCS) and supplemental data from outside sources. * Provide operational and technical support of ...

Andrewsinstitute

Coder II- CCS, CCA, RHIT, RHIA

Pensacola, FL · On-site

$20.50 - $24.75/hr

Communicates questions or concerns to the Coding Manager, HIM Services Director, or BHC's Revenue ... Assist in other duties as assigned to support the operational needs of the department and ...

Msmc

Outpatient Coding Specialist CCS

Miami Beach, FL · On-site

By utilizing a per diem resource, the organization can efficiently manage coding demands while ... Overall, the Coding Outpatient Specialist (Per Diem) plays a vital role in maintaining operational ...

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Ccs Operations Manager information

What does a CCS operations manager do?

A CCS Operations Manager oversees the daily operations of a Customer Contact Services (CCS) department, ensuring efficient workflow and high-quality customer service. Their responsibilities typically include managing staff, monitoring performance metrics, implementing process improvements, and ensuring compliance with company policies. They work closely with other departments to streamline operations and resolve any customer-related issues. Effective CCS Operations Managers possess strong leadership, communication, and problem-solving skills.

What are some common challenges faced by a CCS operations manager, and how can they be effectively addressed?

CCS Operations Managers often encounter challenges such as balancing efficiency with regulatory compliance, coordinating cross-functional teams, and managing rapid changes in client needs or service requirements. To address these issues, it is essential to implement robust communication channels, maintain up-to-date knowledge of industry regulations, and foster a culture of continuous improvement. Proactively identifying process bottlenecks and engaging regularly with both frontline staff and stakeholders can help ensure smooth operations and high-quality service delivery.

What are the key skills and qualifications needed to thrive as a CCS operations manager, and why are they important?

To thrive as a CCS Operations Manager, you need strong leadership abilities, operational management experience, and a solid understanding of customer care or call center environments, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM systems, workforce management software, and reporting tools is typically required, along with certifications like Six Sigma or PMP being advantageous. Outstanding communication, problem-solving, and team-building skills help foster a productive and positive work atmosphere. These competencies are essential for ensuring efficient operations, high-quality customer service, and the achievement of organizational goals.

What is the difference between Ccs Operations Manager vs Ccs Supervisor?

AspectCcs Operations ManagerCcs Supervisor
ResponsibilitiesOversees multiple teams, manages operations, develops strategiesSupervises daily team activities, ensures task completion
CredentialsTypically requires a bachelor's degree, relevant certificationsOften requires experience in the field, sometimes certifications
Work EnvironmentOffice-based, managerial setting, cross-departmentalOn-site, team-focused, operational setting
Industry UsageCommon in logistics, customer service, call centersCommon in same industries, more hands-on

The Ccs Operations Manager focuses on strategic oversight and managing multiple teams, while the Ccs Supervisor handles daily team supervision and task execution. Both roles are essential in the same industry but differ in scope and responsibilities.

Manager Coding Operations

Titusville, FL • On-site

Parrish Medical Center
See more jobs at Parrish Medical Centerexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

Parrish Medical Center rating

5.6

Company rating: 5.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

**ON-SITE POSITION**
Department:
Health Information Management
Schedule/Status: 
8:00am-5:00pm; Full Time
Standard Hours/Week: 
40
General Description: 
Reporting to PMC Director of Health Information Management and working closely with the PMG AVP of Parrish Medical Group will supervise and coordinate the Coding section of professional fee coding operations.  Performs coding, quality reviews, and acts as the liaison to medical staff members and ancillary department personnel, re: coding documentation and assignment.
The position shall exemplify the desired Culture of Choice® and philosophies of Parrish Healthcare. 
 Key Responsibilities: 
  • Coordinates and manages the overall workflow to include leading accuracy and efficiency in coding and abstracting functions working in collaboration with the central business office acting as liaison between internal and external operations. 
  • Conducts coding quality studies on a regular basis.
  • Assists medical staff, ancillary departments, and other direct patient care providers on documentation, coding assignments through education, communication and review of coding standards, chart documentation and organizational guidelines.
  • Maintains and continuously improves knowledge base of professional fee coding documentation requirements through review, study of resources (coding clinic, Medicare guidelines, etc.) and continuing education.
  • Develops, implements, and maintains coding policies and procedures. Sends updates on CMS guideline changes, weekly newsletters for education and ensures set up quarterly education sessions with providers based on specialty. 
  • Reviews and verifies Incomplete Abstracts (unbilled) Report on a regular basis. Prepares and distributes training materials to facilitate understanding and compliance with coding standards.
  • Reviews and corrects any information for all AHCA reporting.
  • Establishes and informs each employee or provider of their productivity and quality. Sets up educational sessions as needed for individual providers. 
  • Identifies, evaluates, and assigns diagnostic and procedural codes based on record documentation with a minimum departmental accuracy level and within the established time parameters utilizing established coding classification methodologies.
  • Requires occasional travel between sites for orientation and educational visits. 
  • With a minimum departmental accuracy level, clinical administrative and financial information abstracts into the hospitals and clinic’s RCM databases. Verify accuracy of existing information, making the appropriate corrections.
  • Leads and participates in special projects to improve coding operations and support organizational initiatives. Collaborates with service line leadership within assigned medical groups to address complex coding questions and ensure accurate coding practices. 
  • Performs similar or related duties as assigned.
  • Knows fire, disaster and safety procedures and regulations as it pertains to the work area
Requirements:

Formal Education:
  •  Bachelor’s Degree in health information or related field is required. Equivalent combination of education (Associates in related field) and relevant coding experience, with a CCS, CPC or equivalent coding certification may be substituted for Bachelor’s Degree. 
Work Experience:
  • Minimum 3 years recent experience professional fee coding with emphasis on E/M surgical coding preferred. Previous review and education consulting experience preferred.
Required Licenses, Certifications, Registrations:
  •  Certified Coding Specialist (CCS), Certified Professional (CPC) or equivalent coding certification required. 
  • Also certified as RHIA or RHIT is strongly preferred. 
Full Time Benefits: 
Eligible to participate in a number of PMG-sponsored benefits, including: 
  • Benefits Start on Day 1 
  • Health, Dental and Vision Insurance 
  • 403(b) Retirement Program 
  • Tuition Reimbursement/Educational Assistance 
  • EAP, Flex Spending, Accident, Critical and Other Applicable Benefits 

 

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