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Ccnp Remote Jobs in Chicago, IL (NOW HIRING)

Ascend Technologies

Network Engineer

Chicago, IL · Remote

$86K/yr

NETWORK ENGINEER This is a fully remote position; however, occasional travel may be required ... Cisco CCNA and/or CCNP, or Fortinet FCP certification or equivalent working experience is required.

NPO USA

Senior Network Security Engineer

Chicago, IL · Remote

$80K - $92K/yr

Work is partially remote with occasional travel to USA, and in Canada. Role Description: We are ... CCNP Security or CCIE Security. * F5: F5 Certified Administrator (F5-CA) or Technology Specialist ...

NPO USA, Inc.

Senior Network Security Engineer

Chicago, IL · Remote

$80K - $92K/yr

Work is partially remote with occasional travel to USA, and in Canada. Role Description: We are ... CCNP Security or CCIE Security. * F5: F5 Certified Administrator (F5-CA) or Technology Specialist ...

Netrix Global

Network Team Lead (Remote)

Chicago, IL · Remote

$103.90K - $143.30K/yr

CCNP or CCIE (Enterprise Infrastructure or Security) * PCNSE (Palo Alto Networks Certified Network ... The role can be remote/home office, with some travel required. All qualified applicants will ...

Sentinel

Network Engineer

Downers Grove, IL · On-site +1

$70K - $95K/yr

This position can be remote, with occasional onsite support required at our Downers Grove, IL ... CCNP certification is a plus * Experience with Cisco, F5, Palo Alto and Meraki is required * Must ...

Ascend Technologies

Network Engineer

Chicago, IL · On-site +1

$86K/yr

NETWORK ENGINEER This is a fully remote position; however, occasional travel may be required ... Cisco CCNA and/or CCNP, or Fortinet FCP certification or equivalent working experience is required.

Sentinel

Network Engineer

Downers Grove, IL · On-site +1

$70K - $95K/yr

This position can be remote, with occasional onsite support required at our Downers Grove, IL ... CCNP certification is a plus * Experience with Cisco, F5, Palo Alto and Meraki is required * Must ...

Sentinel

Network Engineer

Downers Grove, IL · On-site +1

$70K - $95K/yr

... remote, with occasional onsite support required at our Downers Grove, IL headquarters. * 5+ years of experience in a network engineer or similar role * CCNA certification is required * CCNP ...

Ascend Technologies

Network Engineer

Chicago, IL · Remote

NETWORK ENGINEER This is a fully remote position; however, occasional travel may be required ... Cisco CCNA and/or CCNP, or Fortinet FCP certification or equivalent working experience is required.

Sentinel Technologies

Network Engineer

Downers Grove, IL · On-site +1

$70K - $95K/yr

This position can be remote, with occasional onsite support required at our Downers Grove, IL ... CCNP certification is a plus * Experience with Cisco, F5, Palo Alto and Meraki is required * Must ...

Netrix Global

Network Team Lead

Chicago, IL · On-site +1

$104.60K - $144.20K/yr

CCNP or CCIE (Enterprise Infrastructure or Security) * PCNSE (Palo Alto Networks Certified Network ... The role can be remote/home office, with some travel required. All qualified applicants will ...

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How much do ccnp remote jobs pay per year?

As of May 28, 2026, the average yearly pay for ccnp remote in Chicago, IL is $119,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,600.00 and $164,800.00 per year, depending on experience, location, and employer.

What is a CCNP Remote job?

A CCNP Remote job is a networking role that allows professionals with a Cisco Certified Network Professional (CCNP) certification to work remotely. These jobs typically involve configuring, maintaining, and troubleshooting network infrastructure, including routers, switches, and security appliances. Remote CCNP professionals may support enterprise networks, cloud environments, or service providers while utilizing VPNs and remote management tools. Employers seek CCNP-certified individuals for roles such as network engineers, administrators, or consultants who can ensure efficient and secure network operations.

What are the key skills and qualifications needed to thrive in the Ccnp Remote position, and why are they important?

To excel as a CCNP Remote professional, you need a deep understanding of network design, implementation, troubleshooting, and security, usually backed by a valid Cisco Certified Network Professional (CCNP) certification. Familiarity with Cisco devices, remote management tools, network monitoring software, and security platforms is essential. Strong analytical thinking, problem-solving abilities, and effective communication skills set outstanding candidates apart. These capabilities are vital for efficiently managing and supporting complex network infrastructures in distributed or remote work environments.

What are the typical day-to-day responsibilities of a CCNP Remote professional?

CCNP Remote professionals are responsible for remotely configuring, maintaining, and troubleshooting complex Cisco networks to ensure optimal performance and security. This role often involves monitoring network activity, responding to incidents, performing routine upgrades or updates, and supporting end users or onsite IT staff via remote sessions. You may also participate in network design projects, documentation efforts, and collaborate with cross-functional teams to implement new solutions. Being effective in this position requires strong self-motivation and the ability to communicate technical information clearly in a remote working setup.
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Ccnp Remote jobs near you
Webex Contact Center Enterprise Engineer

Webex Contact Center Enterprise Engineer

Ampcus

Chicago, IL • Remote

Other

This job post has expired today. Applications are no longer accepted.

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Webex Contact Center Enterprise Engineer

Location(s): Chicago, IL
(Remote)
Role Overview
The WCCE Engineer is responsible for the design, implementation, and management of Cisco's cloud-based contact center solutions. You will bridge the gap between legacy on-premises systems (like UCCE/PCCP) and modern cloud environments, ensuring seamless omnichannel customer interactions through voice, digital channels, and AI-driven automation.

Key Responsibilities
  • System Administration: Configure and manage the Webex Control Hub, managing users, sites, teams, and entry points.
  • Flow Design: Develop complex call and digital routing flows using the Webex Flow Builder (drag-and-drop UI) to optimize customer journeys.
  • Omnichannel Integration: Implement and support digital channels including SMS, Chat, Email, and Social Media via Webex Connect.
  • Technical Migrations: Lead the transition of contact center applications from on-premises Cisco solutions (UCCE/UCM) to the Webex CCE cloud environment.
  • AI & Automation: Integrate AI-powered Virtual Agents (Voice/Chat) and AI Agent Assist features to improve self-service and agent productivity.
  • Reporting & Analytics: Build and maintain custom dashboards using Cisco Unified Intelligence Center (CUIC) and Analyzer to track KPIs like CSAT, NPS, and AHT.
  • Troubleshooting: Perform root-cause analysis on faulty call flows, network bottlenecks, and integration issues with third-party CRMs (Salesforce, ServiceNow).
Required Technical Skills
  • Core Cisco Platforms: Deep expertise in ICM (Intelligent Call Manager), CVP (Customer Voice Portal), and Cisco Finesse.
  • Protocols & Networking: Strong understanding of SIP, VoIP, QoS, and cloud connectivity (Azure/AWS).
  • Routing Logic: Proficiency in Skill-Based Routing (SBR), Longest Available Agent (LAA), and Precision Queueing.
  • Developer Skills: Ability to use Pebble expressions, invoke REST APIs, and parse JSON/XML for custom integrations.
  • Reporting Tools: Advanced knowledge of CUIC and Webex Contact Center Analyzer.
Preferred Qualifications
  • Certifications: CCNP Collaboration, CCNA, or specialized Cisco Contact Center certifications.
  • Experience: 3-5+ years in Cisco Unified Communications or Contact Center architecture.
  • Soft Skills: Strong consulting ability to translate business requirements into technical workflows.
Key Skills Matrix for Your Resume/JD
Category Specific Skills
  • Administration Webex Control Hub, User Profiles, Skill Group Assignment
  • Call Handling IVR Scripting, Flow Designer, Courtesy Callback, Post-Call Surveys
  • Desktop Cisco Finesse Gadgets, Agent Desktop Customization
  • Advanced Tech Webex Connect, CCAI (Contact Center AI), Virtual Agents

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

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About Ampcus

Sourced by ZipRecruiter

Ampcus Inc. is a ISO 20000, ISO 27000, ISO 9001, CMMI DEV/3 SM and CMMI SVC/3 SM certified global provider of a broad range of Technology and Business consulting services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, client goals become our goals. Their success is our satisfaction. It’s why our clients sleep well at night. We believe that the success of an engagement is determined by strong project management, as well as clear communication and mutual commitment working collaboratively. Our methodology begins with listening to the customer about their needs, then working with their team to gain a clear understanding of the requirements, while providing knowledge transfer of best practices for the organization.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Chantilly, VA, US

Year founded

2004

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