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Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Profile: Data center Tech SME

Location : Cleveland, OH

Duration : 12 months +

Data Center Tech Skills

Technical skills

Understanding server, storage, and network hardware (memory, cards, connections, disk drives, etc)

Network concepts such as port teaming, IP addressing, DHCP vs static IPs, VLANs

Understand cabling/connections such as fiber optic, patch panels and patch matrices, cable plants, cable polarity

Physical skills such as racking hardware, cable management, rack and device cooling strategies & techniques, power and heat calculations, phase balancing, etc

Customer service skills

Strong customer service focus (listen, understand and support customer needs)

Excellent communication skills (written and verbal)

Excellent skills for follow-up and issue closure

Specific skills acquired at CCF (better if they have them coming in)

Expertise using Aperture/Vista and/or dcTrack software both as a user and to support our customers who use it to request work

Expertise using PowerIQ (Intelligent Power strip management software) and configuring/deploying intelligent PDUs

CCF Room, Rack, Device, Cabling, PDU, Circuit, etc naming standards

CCF Cable management, color coding and rack layout strategies

Finding and working in all the various computer rooms around the greater Cleveland area

Interact effectively with Datacenter Engineers to plan and install power whips for new cabinet deployments and support DC Engineer projects that affect the various computer rooms

Interact effectively with CCF hardware vendors, hardware owners, and ITD Network Services to support and assist with trouble-shooting hardware and connectivity issues and plan equipment installations and decommissions

Understand, apply, and enforce CCF ITD Computer Room work rules, policies, and procedures as they relate to his own work and those people who he escorts

Personal skills

Excellent time-management skills

Excellent trouble-shooting skills

Ability to define and execute an effective trouble-shooting plan

Ability to collaborate on a team when working through a trouble-shooting plan

Ability to visualize complex planned configurations

Affinity for multi-tasking (managing multiple priorities simultaneously)

Precision: The ability to do a given task exactly the same way over and over

Confidence to work in a "dangerous" environment (i.e. making changes in cabinets where existing devices are serving thousands of users)

Tenacity when working with unresponsive or uncooperative resources

Excellent decision-making and judgment

Quick learner, interested in learning new things and staying current with technology trends

Whatever the opposite of a "cowboy" is. In other words, someone who is OK with following prescribed procedures and policies yet thoughtful enough to seek assistance if he sees a problem or a better way

Reliable transportation and ability to move around the city to access the various sites

Ability to work effectively unsupervised, often will be working alone in computer rooms with few, if any, other people.

Personal schedule flexibility. Ability to work unusual hours when work must be done or supported off-shift, sometimes on short-notice

On-call 24x7

Physical ability to kneel and work in cramped/close conditions

Ability to lift/carry up to 70lbs fragile electronic devices

Ability to distinguish colors

For more information, Please contact

Shubham

973-295-4595