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Ccc One Jobs in Alabama (NOW HIRING)

The Boyd Group

Collision Customer Service Rep

Madison, AL · On-site

$15 - $22/hr

Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...

The Boyd Group

Collision Customer Service Rep

Madison, AL · On-site

$15 - $22/hr

Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...

The Boyd Group

Estimator In Training

Montgomery, AL · On-site

$16 - $23/hr

Uploads photos and notes to CCC One, along with arrival time, etc. * Notifies production that vehicle has arrived and places in production queue. Verifies estimate during teardown. * Finalizes ...

The Boyd Group

Estimator In Training

Montgomery, AL · On-site

$16 - $23/hr

Uploads photos and notes to CCC One, along with arrival time, etc. * Notifies production that vehicle has arrived and places in production queue. Verifies estimate during teardown. * Finalizes ...

The Boyd Group

Estimator In Training

Montgomery, AL

$16 - $23/hr

Uploads photos and notes to CCC One, along with arrival time, etc. Notifies production that vehicle has arrived and places in production queue. Verifies estimate during teardown. Finalizes estimate ...

The Boyd Group

Estimator In Training

Montgomery, AL · On-site

$16 - $23/hr

Uploads photos and notes to CCC One, along with arrival time, etc. Notifies production that vehicle has arrived and places in production queue. Verifies estimate during teardown. Finalizes estimate ...

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Ccc One information

What is a CCC One specialist?

A CCC One specialist is a professional who is proficient in using CCC One, a software platform widely used in the auto collision repair industry for estimating, managing repairs, and processing insurance claims. They help shops streamline workflow, ensure accurate cost estimates, and communicate with insurance companies efficiently. CCC One specialists may work in auto body shops, insurance companies, or as independent consultants to improve operational efficiency and customer service.

What are the key skills and qualifications needed to thrive as a CCC One specialist?

To thrive as a CCC ONE Specialist, you need a background in automotive repair estimating, insurance claims processes, and a solid understanding of collision industry standards. Proficiency with CCC ONE software, Microsoft Office Suite, and familiarity with repair management systems are typically expected. Strong attention to detail, problem-solving abilities, and effective communication skills help specialists excel in customer service and teamwork. These competencies ensure accurate estimates, efficient workflow management, and high customer satisfaction in a fast-paced repair environment.

What are some common challenges faced by professionals using CCC One in an auto body shop environment?

Professionals using CCC ONE in an auto body shop often encounter challenges such as keeping up with frequent software updates, ensuring accurate data entry for repair estimates, and adapting to new features that streamline workflow. Collaboration with estimators, technicians, and insurance adjusters is crucial, as miscommunication can lead to delays or errors in the repair process. Staying organized and continuously learning about CCC ONE's evolving capabilities helps users maximize efficiency and maintain high-quality customer service.

What is the difference between Ccc One vs Ccc Two?

AspectCcc OneCcc Two
Required CertificationsCertified in XYZCertified in XYZ
Work EnvironmentOffice and field workOffice and field work
Industry UsageCommon in manufacturing and logisticsCommon in manufacturing and logistics
Search & Comparison IntentOften compared for similar rolesOften compared for similar roles

Both Ccc One and Ccc Two share similar certifications, work environments, and industry usage, making them closely related roles. The main difference lies in specific job responsibilities and focus areas within the industry. Understanding these distinctions helps employers and job seekers identify the best fit for their skills and career goals.

What does Ccc One do?

Ccc One is a role that typically involves managing customer accounts, processing claims, or providing technical support, depending on the industry. It often requires strong communication skills and familiarity with relevant software tools. The specific responsibilities can vary based on the company's focus and the job's context.

What are popular job titles related to Ccc One jobs in Alabama?

For Ccc One jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Ccc One jobs in Alabama look for?

The top searched job categories for Ccc One jobs in Alabama are:

Ccc One jobs near you
Infographic showing various Ccc One job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Collision Customer Service Rep

The Boyd Group

Madison, AL • On-site

$15 - $22/hr

Full-time

Posted 11 days ago

Job description

AL Madison-Hwy 78 - 115037
We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.
Job Description:
The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.
Key Job Responsibilities
  • Ensure consistent execution of WOW (Wow Operating Way) plan.
  • Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)
  • Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.
  • Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).
  • Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type.
  • Confirms car rental information and updates CCC One with rental car usage information.
  • Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.

Education and/or Experience Required
  • High School Diploma or GED (General Education Diploma)
  • Minimum: 1 year experience in a similar role such as administration assistant.
  • Preferred: 1 year in an auto body or similar work environment including previous customer service experience.

Required Skills/Abilities
  • Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.
  • Strong attention to detail with a high degree of accuracy.
  • Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Other Requirements
  • Valid driver's license.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$15 - $22 / Hour
Compensation is commensurate with skill, education and experience.
Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives
#INDSOUTH

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