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Ccc Group Jobs in Iowa (NOW HIRING)

The Boyd Group

Customer Service Representative

Ames, IA · On-site

$18 - $22/hr

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with ... Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and ...

The Boyd Group

Customer Service Representative

Ames, IA · On-site

$18 - $22/hr

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with ... Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and ...

All JobsCcc Group JobsCcc Group Jobs in Iowa

Ccc Group information

See Iowa salary details

$5

$39

$58

How much do ccc group jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for ccc group in Iowa is $39.07, according to ZipRecruiter salary data. Most workers in this role earn between $32.74 and $48.08 per hour, depending on experience, location, and employer.

What is the difference between Ccc Group vs Ccc Technician?

AspectCcc GroupCcc Technician
CredentialsTypically requires managerial or team lead certifications, industry-specific licensesRequires technical certifications, such as network or systems administration
Work EnvironmentOffice-based, project management, client coordinationHands-on technical work, on-site or in data centers
Employer & Industry UsageUsed by companies providing IT, security, or consulting servicesCommonly employed by IT service providers, technical support firms

The Ccc Group generally refers to a broader organization involved in management and consulting services, while a Ccc Technician focuses on technical, hands-on tasks within the same industry. The technician role is more specialized in technical skills, whereas the group encompasses managerial and strategic functions.

What are popular job titles related to Ccc Group jobs in Iowa? For Ccc Group jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Ccc Group jobs in Iowa look for? The top searched job categories for Ccc Group jobs in Iowa are:
What cities in Iowa are hiring for Ccc Group jobs? Cities in Iowa with the most Ccc Group job openings:
Ccc Group jobs near you
Infographic showing various Ccc Group job openings in Iowa as of July 2026, with employment types broken down into 9% As Needed, and 91% Full Time. Highlights an 100% In-person job distribution, with an average salary of $81,264 per year, or $39.1 per hour.
Customer Service Representative

Customer Service Representative

The Boyd Group

Ames, IA • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Company: Gerber Collision & Glass
Great Teams Don't Happen byAccident
Built with Intent. Driven by YOU.
At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.
Ready to grow with a team that's built for your success? Apply today.
Our Commitment:
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.
Job Description:
The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.
Key Job Responsibilities
  • Ensure consistent execution of WOW (Wow Operating Way) plan.
  • Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)
  • Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.
  • Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).
  • Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type.
  • Confirms car rental information and updates CCC One with rental car usage information.
  • Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.

Education and/or Experience Required
  • High School Diploma or GED (General Education Diploma)
  • Minimum: 1 year experience in a similar role such as administration assistant.
  • Preferred: 1 year in an auto body or similar work environment including previous customer service experience.

Required Skills/Abilities
  • Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.
  • Strong attention to detail with a high degree of accuracy.
  • Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Other Requirements
  • Valid driver's license.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
  • Annual Paid Time Off (PTO) plans
  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
  • 6 paid holidays annually
  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Additional Voluntary Life Insurance
  • Continuing Education Opportunities
  • Free Prescription or Non-Prescription Safety Glasses annually
  • Annual Voluntary Uniform Stipend
  • Voluntary Daily Pay option available

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$18-$22+ per hour based on experience

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