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Cbrm Jobs (NOW HIRING)

City of Atlanta

Management Analyst, HOPWA

Atlanta, GA

$51K - $69K/yr

Licensures and Certifications - BA Certification, BRMP Certification, CBRM Certification. Preferred Requirements - Master's degree in Management, Business, or Public Administration or a related field ...

City of Atlanta

Management Analyst, HOPWA

Atlanta, GA

$51K - $69K/yr

Licensures and Certifications - BA Certification, BRMP Certification, CBRM Certification. Preferred Requirements - Master's degree in Management, Business, or Public Administration or a related field ...

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Cbrm information

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How much do cbrm jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for cbrm in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Certified Business Relationship Manager (CBRM), and why are they important?

To thrive as a Certified Business Relationship Manager (CBRM), you need a solid understanding of business relationship management principles, strategic thinking, and experience in stakeholder engagement, often supported by the CBRM certification. Familiarity with frameworks like BRM Institute's BRM Body of Knowledge, ITIL, and CRM systems is typically important. Exceptional communication, influence, and problem-solving skills help build trust and drive value between business partners and IT or service teams. These abilities are crucial for aligning business objectives, fostering collaboration, and achieving organizational goals through effective relationship management.

What is the difference between Cbrm vs Customer Relationship Manager?

AspectCbrmCustomer Relationship Manager
CredentialsTypically requires certifications in business analysis, project management, or CRM toolsRequires experience in customer service, sales, and often a degree in business or marketing
Work EnvironmentOften works in IT, software, or business process environmentsPrimarily in sales, marketing, or customer service departments
Industry UsageCommon in tech, finance, and consulting sectorsWidespread across retail, banking, and service industries

The Cbrm (Certified Business Relationship Manager) focuses on managing business relationships and aligning IT or business strategies, often requiring certifications in business analysis. In contrast, a Customer Relationship Manager primarily handles customer interactions, sales, and service. While both roles aim to improve relationships, Cbrm is more strategic and internal, whereas Customer Relationship Manager is more customer-facing and sales-oriented.

What are CBRMs?

CBRM stands for Certified Business Relationship Manager. A CBRM is a professional certification for experienced business relationship managers who want to demonstrate advanced knowledge and skills in managing relationships between business and IT or other service providers. The role focuses on aligning business objectives with IT strategies, fostering collaboration, and ensuring that business value is delivered through effective partnership. CBRMs work across organizations to drive innovation, improve communication, and maximize the value of technology investments.

What are some common challenges faced by Client Business Relationship Managers (CBRMs) and how can they be addressed?

Client Business Relationship Managers (CBRMs) often face the challenge of balancing client expectations with organizational goals. Navigating complex client needs while ensuring solutions align with company capabilities requires strong communication and negotiation skills. Additionally, CBRMs frequently coordinate with cross-functional teams, which can involve managing differing priorities and timelines. Building strong internal relationships and staying adaptable helps overcome these hurdles, while regular client feedback sessions ensure alignment and satisfaction.
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What job categories do people searching Cbrm jobs look for? The top searched job categories for Cbrm jobs are:
Cbrm jobs near you
Infographic showing various Cbrm job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 36% Physical, and 64% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Business Continuity and Incident Management Program Manager

Business Continuity and Incident Management Program Manager

Merchants Bonding Company

West Des Moines, IA • On-site

Full-time

Posted 4 days ago

Job description

Job Purpose:  

The Business Continuity & Incident Management Program Manager leads the execution and continuous improvement of the Merchant’s enterprise business continuity, incident management, and emergency response programs. This role is responsible for coordinating cross-functional resilience initiatives, facilitating enterprise response activities, and enhancing program maturity in alignment with business priorities and regulatory and industry standards.  This role also supports broader enterprise risk management activities, including third-party risk management and Company insurance programs.

Core Job Responsibilities:

Enterprise Resilience Strategy & Governance – 35%

  • Lead enterprise-wide business impact analyses (BIAs) to identify critical processes, recovery time objectives (RTOs), and recovery point objectives (RPOs).
  • Develop, maintain, and enhance departmental and enterprise business continuity plans and emergency response procedures in alignment with industry standards and regulatory expectations.
  • Conducts cross-functional planning sessions to validate operational dependencies, staffing models, and recovery strategies.
  • Ensure continuity of documentation that is accurate, current, and auditable to support regulatory examinations and internal audits.

Incident Command & Crisis Leadership (25%)

  • Coordinate enterprise incident and emergency response activities during workplace emergencies, operational disruptions, or other material risk events.
  • Manage incident classification, escalation protocols, and communication processes.
  • Prepare executive-level situation reports and briefings outlining impacts, mitigation steps, and recovery timelines.
  • Lead post-incident reviews, document root cause analyses, and track corrective actions to closure.

Testing, Exercises & Program Improvement (20%)

  • Design and facilitate enterprise tabletop and functional exercises to validate continuity and response capabilities.
  • Evaluate exercise results, identify control gaps, and implement measurable improvements.

Program Integration and Risk Support (15%)

  • Partner with Third Party Risk Management (TPRM) and Information Technology to assess third-party continuity and disaster recovery capabilities and contract requirements.
  • Partner with TPRM with procuring, evaluating, and mitigating third-party risks through due diligence and contract reviews.
  • Support corporate insurance renewals, coverage analysis, exposure data collection, and policy documentation.

Education and Experience

  • Required: Bachelor’s degree in business administration, risk management, information technology, emergency management, or related field.
    Minimum 7 years of experience in business continuity management or related field.
  • Preferred: Professional certification in business continuity (ABCP, CBCP, CBRM, etc.).
    Experience in the insurance or financial services industry.

Apply