Store Manager – The Campus Mart / Shop Quick Lux
Location: Downtown Indianapolis, IN
Position Type: Full-Time
Pay: Starting at $15/hour - $18/hour depending on experience, reliability, performance & bonus eligibility + Growth Opportunities.
About the Role
Shop Quick Lux is seeking a reliable, organized, and hands-on Store Manager to oversee complete daily store operations. This role requires leadership, accountability, strong operational skills, and the ability to maintain a professional, productive, and customer-focused environment.
The Store Manager is responsible for employee supervision, inventory management, customer service, store performance, operational compliance, and maintaining company standards.
Key Responsibilities
- Oversee daily store operations and employee performance
- Manage scheduling, attendance, and shift coverage
- Train, coach, and supervise team members
- Ensure excellent customer service and professionalism
- Maintain store cleanliness, organization, and merchandising
- Monitor inventory levels, pricing accuracy, and product ordering
- Verify completion of opening, mid-shift, and closing duties
- Handle cash management, deposits, and register accountability
- Ensure compliance with tobacco/vape age verification laws
- Help reduce theft, inventory shrinkage, and operational losses
- Monitor store performance and identify areas for improvement
- Communicate directly with ownership regarding operational issues, staffing, inventory, and store needs
Requirements
- Must be at least 21 years old
- Previous retail management or smoke shop management experience preferred
- Strong leadership, communication, and problem-solving skills
- Reliable transportation and strong attendance required
- Ability to multitask in a fast-paced retail environment
- Professional appearance and hygiene required
- Comfortable managing employees and enforcing policies
- Basic computer, inventory, and POS system knowledge required
Preferred Qualifications
- Smoke shop, vape shop, convenience store, or retail management experience
- Experience managing inventory, scheduling, and staff performance
- Knowledge of vape products, cigars, CBD, kratom, and smoke accessories
- Experience handling cash management and operational reporting
Performance Expectations
- Maintain a clean, organized, and fully operational store
- Ensure employees remain productive and follow company policies
- Improve customer experience and operational efficiency
- Minimize inventory loss, theft, and operational errors
- Maintain strong employee accountability and attendance standards
- Security cameras and transaction monitoring systems are actively used
Compensation & Bonus Opportunities
Performance-based bonuses may be available based on:
- Sales growth
- Labor efficiency
- Inventory control
- Delivery verification
- Attendance & reliability
- Store cleanliness & organization
- Customer service & online reviews
Why Join Us?
- Leadership opportunity with growing business operations
- Performance-based advancement potential
- Stable long-term opportunity
- Flexible and supportive work environment
- Opportunity to grow into multi-location management roles
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