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Cb Client Onboarding Implementation Jobs (NOW HIRING)

iN2L

Onboarding & Implementation Associate

$50K - $70K/yr

Onboarding & Implementation Associate We are seeking a highly organized, customer-focused ... Client Relationship Management * Serve as the primary point of contact for customers throughout ...

Opiniion

Client Onboarding Specialist

Lehi, UT · On-site

The Client Onboarding Support Specialist helps new clients launch successfully on Opiniion's platform by guiding them from signed agreement through implementation, setup, and early adoption. This ...

Farmers Group Inc.

This role leads the client onboarding experience, ensuring a seamless transition from implementation through adoption. * It serves as a liaison across internal teams and clients to deliver tailored ...

e2E, LLC

Client Onboarding Consultant

Kansas City, MO · On-site +1

$75K - $90K/yr

The Client Onboarding Consultant plays a critical role in successfully onboarding new clients by ... Identify and implement efficiencies within client accounting files, including bank rules, automated ...

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Cb Client Onboarding Implementation information

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How much do cb client onboarding implementation jobs pay per year?

As of Sep 12, 2026, the average yearly pay for cb client onboarding implementation in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Cb Client Onboarding Implementation job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 63% Physical, 3% Hybrid, and 34% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Onboarding & Implementation Associate

Remote

iN2L
Software Development • 51 - 200 employees
Learn more about iN2Lexternal

$50K - $70K/yr

Full-time

Posted 14 days ago

Job description

The Opportunity: Onboarding & Implementation Associate
We are seeking a highly organized, customer-focused Onboarding & Implementation Associate to own the end-to-end onboarding journey for new LifeLoop customers - from project planning and stakeholder communication through hands-on implementation.
This role blends the coordination and reporting discipline of project management with the hands-on, customer-facing work of driving implementation tasks to completion. You will manage single community rollouts, working closely with Customer Implementation Consultants, Project Managers, the Professional Services department, Product, Customer Success, Support, and Sales to deliver a seamless, successful onboarding experience.
What can you expect the role to look like:
Customer Onboarding & Project Management
  • Assist in leading and managing the onboarding process for new customers, overseeing project timelines and milestones, with tasks and objectives being completed on schedule.
  • Responsible for providing implementation and onboarding sessions to customers.
  • Drive customers to complete their tasks on time and correctly, ensuring they get the most value out of the onboarding experience.

Client Relationship Management
  • Serve as the primary point of contact for customers throughout onboarding, building trust and rapport, addressing concerns, and ensuring satisfaction with the process.

Cross-Functional Collaboration
  • Work closely with Customer Implementation Consultants, Professional Services, Product, Customer Success, Support, and Sales to ensure customer goals are met and the onboarding experience is seamless.
  • Provide feedback on product features and client needs to help drive product improvements and adoption.
  • Occasionally participate in groups and projects in other areas of the company.

Training & Enablement
  • Guide clients on how to use LifeLoop products, helping them build confidence in the features and functionality and maximize their investment; develop training materials and resources as needed.
  • Lead onboarding sessions for customers.

Customer Success Monitoring & Handoff Documentation
  • Track customer progress during onboarding, ensuring deliverables and milestones are met and customers stay on track toward their desired outcomes.
  • Manage tasks and document the work completed so Support and CSMs have a clear understanding of how to support the customer once onboarding ends.

Documentation & Reporting
  • Maintain detailed documentation for each customer's onboarding process in Salesforce, including project plans, timelines, and key milestones.
  • Provide regular status updates and reports to internal teams and management on onboarding projects.

Product Involvement & Process Improvement
  • Participate in the design and testing of new software features.
  • Work with other Onboarding and Professional Services team members and your Director to continually iterate on and improve the onboarding and implementation process.
  • Gather customer feedback throughout onboarding and report common pain points or enhancement opportunities to Product and Customer Success.
  • Use strong self-drive and judgment to determine what needs to happen to help each customer succeed.
  • Comfortable utilizing AI tools, such as ChatGPT and Claude, for the benefit of the Onboarding and Professional Services department.
Notice $50,000 to $70,000 per year Skills & Requirements
What we expect of you (Skills and Qualifications)
  • Some experience managing customer onboarding projects for software solutions or technical implementations.
  • Excellent communication skills, both written and verbal.
  • Ability to build relationships and collaborate cross-functionally.
  • Problem-solving mindset with a focus on resolving issues efficiently.
  • Detail-oriented, organized, and self-directed, with strong time management and follow-through.
  • Customer-centric approach with a genuine passion for delivering exceptional customer experiences.
  • Candidate will sit for internal LifeLoop certification within 90 days of employment.
  • Ability to demonstrate skills using AI solutions to develop, enhance, and progress the OPS department.

Preferred Qualifications
  • Bachelor's degree; emphasis in gerontology, education, communications, recreation, or therapy a plus.
  • Experience in the Senior Living industry.
  • Experience in SaaS or other software-based industries.
  • Experience working with customers across various industries (e.g., finance, healthcare, education).
  • Experience with project management tools and CRM systems (Salesforce).

Other
  • Travel required: approximately 20%, may fluctuate upwards of 30%.
  • Able to lift up to 50 pounds.
  • Ability to stand for up to 5 hours at a time.
  • Ability and willingness to drive for 4+ hours to an on-site training location.
Qualifications

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