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Cavu Jobs (NOW HIRING)

CAVU Holdings (AMER) Inc.

Customer Service Agent

Chicago, IL · Hybrid

$16 - $21.50/hr

We are CAVU. Founded by MAG (Manchester Airports Group) and backed by over 80 years of aviation expertise, we're striving to revolutionize airport travel, creating value for passengers and the ...

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How much do cavu jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for cavu in the United States is $27.24, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $30.05 per hour, depending on experience, location, and employer.

What is the difference between Cavu vs Drone Pilot?

AspectCavu
Required CertificationsFAA Part 107 Certification, drone operation licenses
Work EnvironmentOutdoor, on-location, aerial filming or surveying
Industry UsageReal estate, construction, media, agriculture

While both Cavu and Drone Pilot roles involve operating drones, Cavu typically refers to a specific company or platform offering drone services, whereas Drone Pilot is a general job title for licensed operators. Cavu may require additional platform-specific training, but both roles demand FAA certification and similar work environments. Understanding these differences helps clients and job seekers identify the right opportunities or services in the drone industry.

What are the key skills and qualifications needed to thrive as a Cavu (Chief Aviation Officer), and why are they important?

To thrive as a Chief Aviation Officer, you need extensive knowledge of aviation management, regulatory compliance, and operational oversight, typically supported by a degree in aviation or a related field and significant industry experience. Familiarity with aviation management software, safety management systems (SMS), and relevant certifications such as FAA or ICAO credentials is essential. Strong leadership, decision-making abilities, and effective communication skills help manage teams and coordinate with regulatory bodies. These competencies ensure safe, efficient, and compliant aviation operations, which are critical for organizational success.

What are Cavu?

Cavu stands for 'Ceiling and Visibility Unlimited,' a term commonly used in aviation and meteorology. It describes weather conditions where the sky is clear, and visibility is excellent, which is ideal for flying. In some contexts, 'Cavu' may also refer to companies or products named after the term, but it is primarily associated with optimal flying weather conditions. Pilots often use this term to indicate perfect weather for flight operations.

What are some typical challenges faced by engineers working at Cavu, and how can new hires prepare for them?

Engineers at Cavu often work on complex aviation technology projects that require both technical expertise and strong problem-solving skills. Common challenges include adapting to rapidly evolving project requirements, coordinating with cross-functional teams such as designers and product managers, and staying current with industry regulations. New hires can prepare by developing strong communication skills, fostering adaptability, and proactively seeking out learning resources to stay updated on the latest advancements in aviation technology.
What cities are hiring for Cavu jobs? Cities with the most Cavu job openings:
Infographic showing various Cavu job openings in the United States as of May 2026, with employment types broken down into 100% Contract. Highlights an 100% Physical job distribution, with an average salary of $56,669 per year, or $27.2 per hour.

Customer Service Agent

CAVU Holdings (AMER) Inc.

Chicago, IL • Hybrid

$16 - $21.50/hr

Other

Posted 26 days ago

Job description

Description

Customer Service Agent

 AMER 

 Hybrid /  Indianapolis 


About Us


For airports, for partners, for people. We are CAVU. Founded by MAG (Manchester Airports Group) and backed by over 80 years of aviation expertise, we're striving to revolutionize airport travel, creating value for passengers and the businesses that serve them.

Why CAVU?

Our name is taken from the aviation, meteorology term, 'Ceiling And Visibility Unlimited' (CAVU), which designates the perfect flying condition, where the ceiling is more than 10,000ft and the visibility is more than ten miles.

More than just a name, CAVU is our mindset. It represents all that we stand for. Our proud aviation heritage, our drive to push boundaries, and the very essence of what we do: creating seamless, enjoyable travel experiences for airport passengers.

What's the role?


We are looking for a Customer Service Agent (AMER) to be the dedicated point of contact for our US markets. This role will support a variety of products including distribution channels, airport parking reservations, lounges, and park-sleep-fly.


Based remotely, you'll work 12 PM - 8 PM EST, 5 days a week (with two days off), managing a combination of inbound and outbound calls, emails, and ad hoc administrative tasks. You'll play a key role in ensuring our customers and partners receive the highest level of service, while occasionally travelling to attend team functions.


Responsibilities:

  • Provide excellent customer service via inbound and outbound telephone calls and email/
  • Support customers with bookings, reservations, and product information.
  • Handle distribution channel enquiries professionally and efficiently.
  • Carry out ad hoc administrative tasks to support the wider team.
  • Collaborate with colleagues globally to ensure consistency and service excellence

What will make you successful in this role:

  • Previous experience in a call centre or customer service role.
  • Being computer literate 
  • Strong written communication skills with excellent spelling and grammar.
  • Confident handling both inbound and outbound calls.
  • A customer-first mindset and ability to work independently.
  • Looking for a long-term role with opportunities to grow and develop.

About You:

You'll be professional, proactive, and passionate about delivering outstanding customer service. You will enjoy solving problems, communicating clearly, and working as part of a global team. Most importantly, you'll be motivated by creating positive customer experiences every day.

Inclusion & Diversity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, actual or perceived sexual orientation, national origin, age, physical handicap, or disability as set forth in the Americans with Disabilities Act 1990, or Veterans Status.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Requirements

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