As a CATI Operator, your shift typically involves making outbound calls to survey participants, following structured scripts, and accurately entering responses using CATI software. You may encounter a range of respondents, from cooperative to hesitant, so maintaining professionalism and adapting your communication style is key. Most CATI positions are based in call centers with team support, and you may work evenings or weekends to reach people. Over time, experienced operators often take on roles such as team lead or project supervisor, offering advancement opportunities in survey research or data collection management.