ZipRecruiter

Log In

1

Catastrophic Case Manager Jobs in Roxbury, MA (NOW HIRING)

Orion Placement

Associate Attorney

Boston, MA · Hybrid

$100K - $150K/yr

Gain exposure to complex product liability, toxic tort, catastrophic injury, and major civil ... Manage discovery workflows, analyze records, and help develop key facts and themes for complex ...

Orion Placement

Associate Attorney

Boston, MA · Hybrid

$100K - $150K/yr

Gain exposure to complex product liability, toxic tort, catastrophic injury, and major civil ... Manage discovery workflows, analyze records, and help develop key facts and themes for complex ...

next page

Showing results 1-20

All JobsCatastrophic Case JobsCatastrophic Case Manager JobsCatastrophic Case Manager Jobs in Roxbury, MA

Catastrophic Case Manager information

See Roxbury, MA salary details

$15

$26

$46

How much do catastrophic case manager jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for catastrophic case manager in Roxbury, MA is $26.87, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $29.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Catastrophic Case Manager, and why are they important?

To thrive as a Catastrophic Case Manager, you need a strong background in nursing or social work, extensive knowledge of complex medical conditions, and relevant licensure (such as RN or LCSW). Familiarity with case management software, medical billing systems, and industry certifications like CCM (Certified Case Manager) are often required. Exceptional communication, problem-solving, and empathy are vital soft skills for coordinating care and supporting patients and families through challenging situations. These skills ensure comprehensive and effective case management, leading to improved patient outcomes and cost-effective care.

What are Catastrophic Case Managers?

Catastrophic Case Managers are healthcare professionals who coordinate and manage care for patients with severe, life-altering injuries or illnesses, such as traumatic brain injuries, spinal cord injuries, or complex medical conditions. Their primary role is to help patients and their families navigate the healthcare system, ensuring access to necessary treatments, rehabilitation, and support services. They work closely with medical providers, insurance companies, and community resources to develop and implement comprehensive care plans that promote recovery, improve quality of life, and control costs.

What is the difference between Catastrophic Case Manager vs Medical Case Manager?

AspectCatastrophic Case ManagerMedical Case Manager
CredentialsTypically requires licensure (e.g., RN, LCSW), certifications (e.g., CCM, CRC)Often requires RN, LPN, or social work licensure; certifications like CCM are common
Work EnvironmentHospitals, insurance companies, catastrophic injury settingsHospitals, clinics, insurance companies, community health
Employer & IndustryInsurance firms, healthcare providers, government agenciesHealthcare organizations, insurance companies, community services

While both roles involve coordinating patient care, Catastrophic Case Managers focus on severe injury cases requiring intensive management, whereas Medical Case Managers handle a broader range of medical cases. The key differences lie in case complexity and the specific settings they work in.

How does a Catastrophic Case Manager typically collaborate with healthcare providers and families to ensure optimal patient outcomes?

Catastrophic Case Managers play a vital role in coordinating care for individuals with severe injuries or illnesses. They work closely with physicians, nurses, therapists, and social workers to create and monitor comprehensive care plans tailored to each patient's needs. Regular communication with both healthcare providers and the patient's family is essential to address medical, emotional, and logistical challenges. By serving as a central point of contact, Catastrophic Case Managers help ensure that all parties are aligned and that resources are used effectively to support recovery and quality of life.
What job categories do people searching Catastrophic Case Manager jobs in Roxbury, MA look for? The top searched job categories for Catastrophic Case Manager jobs in Roxbury, MA are:
What cities near Roxbury, MA are hiring for Catastrophic Case Manager jobs? Cities near Roxbury, MA with the most Catastrophic Case Manager job openings:
Catastrophic Case Manager jobs near you

Complex Case Specialist - Special Programs

Ametros

Wilmington, MA • On-site

$50K - $70K/yr

Full-time

Posted 17 days ago

Job description

Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make educated decisions on how to spend their medical funds. Ametros's team works closely with patients, insurers, employers, attorneys, brokers, medical providers, and Medicare to create a seamless experience for our clients. Our flagship product is revolutionizing the way funds from insurance claim settlements are administered after settlement. Ametros continues to innovate, bringing new solutions to the market with the goal of simplifying healthcare for our clients. We make managing medical funds safe, effortless, and cost effective for everyone.
The Complex Case Specialist, Special Programs, provides expert support to channel partners and members by educating stakeholders on products, services, and complex case solutions. This role serves as a key point of contact for pre-settlement cases, offering specialized guidance on catastrophic injuries, benefit preservation, trusts, and objections to workers' compensation and liability settlements. Working closely with internal and external stakeholders, the specialist helps advance cases through the settlement process while promoting the value of CareGuard's professional administration services.
What you will do
  • Proactively discuss, support and/or sell products and services, and specific settlement needs with clients.
  • Develop rapport with external stakeholders to provide a concierge level of service on cases and request new referrals.
  • Influence the settlement process by offering value-adds and complex case knowledge to ensure comfortability of all involved in the settlement.
  • Take ownership of individual assigned subset of high-value, complex cases from initial referral to conversion.
  • Follow up via phone and/or email regularly with key settlement stakeholders to discuss case status.
  • Strategize monthly with Business Development Managers to overcome objections to settlement and push cases forward.
  • Convert referrals to Members based on the assigned targets.
  • Serve as a direct point of contact for channel partners as needed.
  • Maintain a basic understanding of the types of Trusts used and the benefits they may present in each individual case.
  • Attend settlement mediations or roundtable discussions per the request of clients or management.
  • Keep up with best practices and industry trends.

Skills and Abilities
  • Analytical and multitasking skills.
  • Ability to problem solve and think strategically.
  • Strong selling and communication skills.
  • Highly motivated and target driven to convert cases.
  • Knowledge of settlement process in worker's compensation and liability claims, including catastrophic injuries.
  • Detail oriented with a keen eye for identifying opportunities and solving complex problems.
  • A self-starter with the ability to work independently or as part of a team.
  • Proficiency in Microsoft Office Suite products is required.

Education Qualifications
  • H.S. Diploma or General Education Degree (GED) required
  • Bachelor's Degree in Arts/Sciences (BA/BS) preferred

Experience Qualifications
  • 1-3 years experience supporting sales efforts and serving as a direct point of contact to clients required
  • 1-3 years experience in the trust industry and/or worker's compensation space required
  • Experience in articulating services and products to the multiple parties at a mediation table required

The estimated salary range for this position is $50,000USD to $70,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
#LI-EF1
Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

Apply