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Staff Engineer, Hardware System Quality

Location: Austin, TX, US, 78728

Job Requisition ID: 66353

Verifies that product operates as specified. Provides technical expertise in testing and product knowledge. Diagnoses issues with existing products through testing. Provides accurate estimates and reports of test progress. Writes test plans and procedures.

Develop broad knowledge on DFS electronic, hardware and mechanical components and products related to Dispenser Electronic components, Payment terminals, and Forecourt controllers.

Key Responsibilities

• Lead validation and testing activities (project based) for software‑embedded, hardware, and mechanical systems during development, qualification, and product sustainment phases.
• Develop comprehensive validation strategies including test plans, risk‑based test coverage, verification matrices, and traceability to requirements.
• Lead complex troubleshooting and root cause investigations of product issues identified during testing, production, or field operation.
• Ensure accurate defect documentation and tracking within bug/defect management systems while driving closure with engineering teams.
• Develop, review, and continuously improve test books, validation methodologies, and test procedures to ensure repeatability and coverage.
• Author and review test procedures, validation plans, regulatory test documentation, and detailed test reports.
• Provide technical leadership for regulatory validation testing and ensure compliance under the CTDP program and other applicable standards.
• Design, develop, and implement complex test setups including hardware fixtures, simulation environments, software tools, and automation frameworks.
• Collaborate closely with R&D, Systems Engineering, Product Management, Manufacturing, and Operations to ensure proper validation coverage and product readiness.
• Provide technical expertise on product architecture, operating systems, and specialized operating environments.
• Lead or contribute to automation initiatives to increase efficiency and repeatability of validation and regression testing.
• Define and improve test processes, methodologies, and validation best practices across the organization.
• Mentor and support junior engineers and technicians in testing methodologies, troubleshooting techniques, and product knowledge.
• Participate in cross‑functional design reviews and provide validation input during architecture, design, and development phases.
• Provide risk assessments and timely escalation when validation timelines, quality targets, or project milestones may be compromised.
• Track project validation progress and ensure proper documentation of test coverage, results, and quality metrics.
• Continuously expand product, system, and technology knowledge to support evolving product platforms and architectures.
• Define verification and validation strategies aligned with NPD milestones, ensuring requirements traceability from product requirements through final validation.

Candidate Experience and Qualification

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or Mechatronics Engineering with a minimum of 7 years of relevant engineering experience in product validation, testing, or quality engineering, or an equivalent combination of education and experience.
• Demonstrated experience leading complex validation activities for multidisciplinary hardware systems.
• Prior experience mentoring engineers or leading technical validation activities within engineering development teams.
• Practical experience in fabricating and forming sheet metal parts; fluid handling components made from cast metal (sand cast, die cast aluminum and grey iron); injection molded plastic and elastomeric parts; machined aluminum, steel, and plastic parts; fluid handling systems.
• Strong experience in hardware validation, product reliability testing, and root cause analysis.
• Experience working within structured product development processes (NPD / stage‑gate environments).
• Demonstrated leadership capabilities with strong ownership and accountability.
• Excellent communication skills, both written and oral, with the ability to present technical findings to engineering and leadership teams.
• Ability to operate effectively in fast‑paced environments with evolving priorities.
• Strong cross‑functional collaboration and the ability to influence teams without direct reporting authority.
• Excellent analytical, troubleshooting, and problem‑solving skills.
• Knowledge of UL hazardous area zoning requirements for fuel dispensers and other applicable regulatory standards.
• Proficiency in SolidWorks CAD, PDM, and ERP systems.
• Experience working in manufacturing and production environments.
• Experience working with experimental labs, prototype builds, and machine shops.
• Experience working on cross‑functional global design teams.
• Experience in a global engineering environment is a plus.
• Strong multidisciplinary engineering knowledge spanning electrical, mechanical, and systems domains.

Essential Functions

• Strong proficiency with MS Office (Word, Excel), email, and database tools for reporting, documentation, and analysis.
• Experience with test data analysis, defect tracking systems, and engineering documentation tools.
• Experience as a field service technician or production repair/test engineer is preferred.
• Speaks and writes fluent English.
• International and domestic travel may be required.
• Ability to sit for extended periods of time (including long international flights).
• Ability to work in excess of 8 hours per day when project needs require.
• Ability to sit, stand, and kneel as necessary to inspect all facets of product during development, validation, and build phases.
• Ability to effectively and clearly communicate complex technical information.
• Customer‑centric mindset with focus on product reliability and quality.
• Technology leadership mindset with continuous improvement orientation.
• Ability to work both independently and within cross‑functional teams.
• Ability to work with limited direction while driving projects to completion according to defined timelines.

Benefits

• 401(k) savings plan with employer contributions.
• Medical, dental and vision insurance.
• Wellness programs.
• Health savings account, health care and dependent care flexible spending accounts.
• Company paid short‑term disability and long‑term disability.
• Company paid basic life and AD&D insurance.
• Supplemental employee and dependent life insurance.
• Optional accident, hospital indemnity and critical illness insurance.
• Adoption, surrogacy, and fertility benefits and assistance.
• Commuter benefits.
• Parental, military, jury duty and bereavement leaves of absence.
• Paid time off, 13 paid holidays/floating holidays per calendar year, paid vacation days, and paid sick leave.
• Business travel services.
• Employee discounts.
• Employee assistance program that includes company paid counseling sessions and legal services.

EEO Statement

Dover Fueling Systems is an equal opportunity employer and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, or disability. Dover Fueling Systems conforms to the spirit as well as to the letter of all applicable laws and regulations.

Work Arrangement: Hybrid

Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.