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Casino Surveillance Jobs in Chicago, IL (NOW HIRING)

Surveillance Operator

Waukegan, IL · On-site

$19 - $30/hr

We're not just a casino-we're a community where our team members thrive, with countless ... As a Surveillance Operator, you'll monitor live and recorded video feeds throughout the casino ...

Surveillance Operator

Waukegan, IL · On-site

$19 - $30/hr

We're not just a casino-we're a community where our team members thrive, with countless ... As a Surveillance Operator, you'll monitor live and recorded video feeds throughout the casino ...

Responsible for observing casino and property operations using surveillance technology to protect the company, team members, guests and assets. * Must be minimally 21 years old. * Prior Table Games ...

SURVEILLANCE OPERATOR

Elgin, IL · On-site

$22 - $24/hr

Responsible for observing casino and property operations using surveillance technology to protect the company, team members, guests and assets. Responsibilities * Operates all surveillance equipment.

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Casino Surveillance information

See Chicago, IL salary details

$12

$18

$23

How much do casino surveillance jobs pay per hour?

As of May 28, 2026, the average hourly pay for casino surveillance in Chicago, IL is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $20.82 per hour, depending on experience, location, and employer.

What is a Casino Surveillance job?

A Casino Surveillance job involves monitoring casino operations to detect cheating, theft, and other suspicious activities. Surveillance officers use cameras, video recordings, and other security tools to observe guests and employees, ensuring compliance with gaming laws and casino policies. They work closely with security teams and law enforcement if any illegal activities occur. Attention to detail, quick decision-making, and knowledge of casino games are essential for this role.

What are the key skills and qualifications needed to thrive in the Casino Surveillance position, and why are they important?

To thrive as a Casino Surveillance professional, you need keen observational skills, attention to detail, and familiarity with security protocols—often supported by a high school diploma or security-related experience. Experience with CCTV surveillance systems, digital monitoring tools, and knowledge of state gaming regulations are typically required. Discretion, integrity, and strong communication skills set outstanding candidates apart in this position. These abilities are critical for maintaining a secure casino environment, detecting suspicious activities, and ensuring regulatory compliance.

What are the typical daily responsibilities of a Casino Surveillance professional?

As a Casino Surveillance professional, your daily responsibilities include monitoring live footage from security cameras, investigating suspicious activities, and reporting any violations of gaming laws or internal policies. You will collaborate closely with security staff, casino management, and sometimes law enforcement to ensure the integrity and safety of casino operations. Documentation of incidents and regular checks for compliance with gaming regulations are also essential parts of the job. The role requires constant vigilance and the ability to react quickly to potential security breaches or disputes. Working in this field offers valuable experience for those interested in advancing to senior security or compliance positions within the gaming industry.
What are the most commonly searched types of Casino Surveillance jobs in Chicago, IL? The most popular types of Casino Surveillance jobs in Chicago, IL are:
What are popular job titles related to Casino Surveillance jobs in Chicago, IL? For Casino Surveillance jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Casino Surveillance jobs in Chicago, IL look for? The top searched job categories for Casino Surveillance jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Casino Surveillance jobs? Cities near Chicago, IL with the most Casino Surveillance job openings:
Infographic showing various Casino Surveillance job openings in Chicago, IL as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,436 per year, or $18.5 per hour.

Surveillance Agent II

Wind Creek Chicago

Hazel Crest, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

Description

Job Overview:

The Surveillance Agent II is responsible for observing, documenting, and reporting activities associated with gaming operations; adherence to regulatory requirements and procedures; and following approved surveillance department procedures.  The Surveillance Agent II will also assist members of casino management in the resolution of customer or employee related disputes. In the absence of the Surveillance Supervisor, the Surveillance Agent II will also be responsible for supervising, overseeing, administratively directing, coordinating, monitoring and implementing all activities within the Surveillance Department.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

  • Conducts yourself in accordance with PCI Gaming purpose, expectation guide, and department procedures
  • Trains in all aspects of surveillance and casino topics to include, camera and equipment utilization, cheating methods and detection techniques, game protection, casino department procedures and other necessary staff training or development
  • Utilizes necessary surveillance cameras, equipment and software to identify, record, document and report any suspicious behavior or illegal activity
  • Observes, documents, records, and reports regulatory or procedural violations
  • Actively monitors, observes, records and reports daily casino and property activity
  • Monitors sensitive areas and restricted access areas to ensure only authorized personnel enter those areas
  • Accurately complete routine video reviews, reports, log entries, video reviews, and all other functions
  • Monitors specific processes to ensure compliance with cash handling regulations and procedures
  • Maintains an awareness of current regulations, controls, policies and standards for adherence and compliance with requirements
  • Maintains security of designated areas and the confidentiality of all relevant information
  • Reports any technical issues, suspicious behavior/activity, security and safety risks, any illegal activity, improprieties, and violations to the department management
  • Conducts special observations as directed by department management
  • Assists with investigations when instructed by Director of Surveillance or the Surveillance management team
  • Performs other duties as assigned or directed

In the absence of the Surveillance Supervisor (or above) the following duties and responsibilities apply:

  • In the absence of the Surveillance Supervisor, this position is responsible for the team members and supervision of the Surveillance Department
  • Supervises Surveillance Agents, shift operations, staffing levels and scheduling
  • Trains all surveillance staff as required
  • Reviews all surveillance reports, verify incidents being reported and monitor all paperwork for accuracy
  • Coordinates with security and other appropriate departments and/or personnel when surveillance discovers a matter which needs further investigation or attention
  • Assists in the maintenance of surveillance equipment to include reporting repair concerns in a timely manner as per the company's internal controls
  • Performs other duties as assigned by the department management

Job Requirements: (please ensure you meet the listed requirements prior to applying)

  • High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
  • Must be twenty-one (21) years of age or older
  • One (1) year of casino surveillance experience or directly related field– required
  • Six (6) months of previous supervisory experience– preferred
  • Must have intermediate computer skills with Microsoft Word and report writing, which a report writing assignment will be administered prior to any interview
  • Demonstrated ability to communicate effectively both verbally and in writing
  • Must possess a high level of maturity with the ability to self-manage
  • Willing to work odd and irregular hours including night and weekend schedules, and hours are subject to change at any time with minimal notice
  • Due to the dynamic nature of this position, job duties and responsibilities can change without notice
  • Willing to travel and participate in training as recommended or required
  • Must have a valid and current State Driver’s License and an insurable driving record for purposes of driving company vehicles as required
  • Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position
Base Pay:
  • Pay range - $18.45 - $25.03 (The base pay will depend on factors such as experience level and skillset.)
  • Voluntary full-time benefit offerings include the following - group medical, dental, vision, and life insurance as well as access to a flexible spending account (FSA) option. We also offer Employee Assistant Program (EAP), paid time off, 401K with matching, shift differential, and discretionary quarterly bonuses.Â