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Casino Hotels In Jobs in Rochester, NY (NOW HIRING)

Delaware North

Workforce Planner

Farmington, NY · On-site +1

$62K/yr

... casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or ...

Delaware North

Workforce Planner

Farmington, NY · On-site +1

$62K/yr

... casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or ...

Delaware North

Workforce Planner

Farmington, NY · On-site +1

$62K/yr

... casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or ...

Delaware North

Sous Chef, KeyBank Center

Rochester, NY

$62K - $66K/yr

... casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or ...

Delaware North

Sous Chef, KeyBank Center

Rochester, NY

$62K - $66K/yr

... casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or ...

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All JobsCasino Hotels In JobsCasino Hotels In Jobs in Rochester, NY

Casino Hotels In information

What are casino hotels?

Casino hotels are establishments that combine hotel accommodations with on-site casino gaming facilities. They offer guests the convenience of staying in comfortable rooms or suites while having direct access to various gambling options such as slot machines, table games, poker rooms, and more. In addition to gaming, many casino hotels feature amenities like restaurants, entertainment venues, spas, pools, and shopping areas. They are popular destinations for both leisure travelers and those seeking entertainment, nightlife, and gaming experiences. Casino hotels can be found in major gaming destinations such as Las Vegas, Atlantic City, and Macau, as well as in other cities and resort areas around the world.

What are some common challenges faced by hospitality staff working in casino hotels?

Hospitality staff in casino hotels often manage high guest volumes and diverse customer needs, especially during peak periods or special events. Balancing fast-paced service with maintaining exceptional guest experiences can be demanding. Additionally, staff must be adaptable to shifting schedules, collaborate closely with security and gaming teams, and stay updated on both hospitality and gaming regulations. Effective communication and multi-tasking are key to thriving in this dynamic work environment.

What are the key skills and qualifications needed to thrive as a casino hotel manager, and why are they important?

To thrive as a Casino Hotel Manager, you need strong hospitality management experience, knowledge of gaming regulations, and a degree in hotel or business management. Familiarity with property management systems, casino operations software, and compliance certifications is often essential. Exceptional leadership, customer service, and problem-solving skills help build guest satisfaction and lead diverse teams. These competencies are crucial for ensuring smooth operations, regulatory compliance, and a memorable guest experience in a competitive hospitality environment.

What is the difference between Casino Hotels In vs Casino Hosts?

AspectCasino Hotels InCasino Hosts
CredentialsHigh school diploma or equivalent; some roles may require hospitality or customer service experienceHigh school diploma; experience in sales or customer service preferred
Work EnvironmentIndoor, hospitality-focused, often in hotel or casino settingsIndoor, client-facing, often in casino or resort environments
Employer & IndustryCasino hotels, hospitality industryCasino resorts, gaming industry
Search & Comparison IntentUnderstanding roles within casino hotel operationsComparing customer service and sales roles in casinos

Casino Hotels In typically refer to the overall department or area within a casino hotel, focusing on the integrated hospitality experience. Casino Hosts are specific staff members responsible for guest relations, comps, and personalized service. While both roles operate within the casino hospitality industry, Casino Hotels In encompass broader operational functions, whereas Casino Hosts focus on guest engagement and retention.

What cities near Rochester, NY are hiring for Casino Hotels In jobs?

Cities near Rochester, NY with the most Casino Hotels In job openings:

Casino Hotels In jobs near you

Cage Supervisor, Finger Lakes Gaming

Delaware North

Farmington, NY

$24.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Delaware North rating

6.1

Company rating: 6.1 out of 10

Delaware North

Based on 160 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

Caterers average

Based on 2,722 frontline employees who took The Breakroom Quiz

The best things about working at Delaware North

  • 77%

    77% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they enjoy their job

    say they enjoy their job

  • 74%

    74% say they have respectful managers

    say they have respectful managers

Featured by Delaware North, based on 160 Breakroom Quiz responses from their frontline employees

Job description

The opportunity

Delaware North Gaming is searching for a full-time Cage Supervisor to join our team at Finger Lakes Gaming in Farmington, New York. In this role you will oversee all areas of the cage and vault to ensure that all state, federal, and Delaware North guidelines and procedures are being followed. Apply today if you're looking for a new role that offers teamwork and an exciting gaming environment.

Pay $24.50 - $24.50 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?
  • Lead and supervise team, providing planning and scheduling of work assignments, and performance development
  • Participate in the selection and training of new team members, working to ensure they are knowledgeable of laws and procedures
  • Investigate and resolve customer complaints and issues
  • Assist in the preparation of daily and weekly reports
  • Monitor inventory supplies for cage operations
  • Maintain an accurate cash bank and balance money at end of each shift; investigate all variances and report when applicable
  • Monitor the ticket redemption machines and schedule maintenance as needed
  • Maintain the supervisor bank transactions daily when necessary
More about you
  • Minimum of 1 year supervisory experience 
  • Must be able to handle large money transactions accurately and reconcile vault
  • Superior communication and interpersonal skills and the ability to lead in a results-oriented, high volume environment required
  • Basic computer skills and knowledge of Microsoft Office required
  • Must be able to obtain and maintain a state gaming license
  • High School Diploma or GED
Physical requirements
  • Ability to lift 30 lbs occasionally
  • Must be able to bend and life occasionally, stand for long periods of time
  • Gaming environment, environment may be smoky with moderate-to-high noise levels
Shift details

Days
Evenings
Overnight
M-F
Weekends
Holidays
10hr shift

Who we are

Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.


$24.50 - $24.50 / hour

Working at Delaware North

Perks for frontline workers

From Delaware North, via Breakroom

  • Flexible work schedules for all team members

  • Weekly pay for hourly team members

  • Referral bonuses for eligible roles

  • Training and development for all team members

  • Employee assistance program for eligible team members

  • Health, vision and dental insurance for eligible team members

  • 401(k) with up to 4% company match for eligible team members

  • Paid time off and holidays for eligible team members

  • Performance bonuses for eligible team members

  • Paid parental bonding leave for eligible team members

  • Employee discounts (varies by location) for eligible team members

What to expect from working at Delaware North

From Delaware North

About Delaware North, in their own words

From Delaware North

Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.

Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Company values

From Delaware North

  • Lean Forward: we are innovative creators who continually reimagine what’s next
  • Come Together: we work collaboratively with each other and believe in the power of partnership
  • Stand Up: we lead by example, own our decisions and take initiative
  • Do Right: we value integrity and always do the right thing, especially when no one is looking
  • Think Guest: the guest experience is at the heart of everything we do

What Delaware North employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Delaware North logo

About Delaware North

Sourced by ZipRecruiter

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

Social media

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