Reporting to the Cashier Cage Manager, the Cage Cashier Dual Rate serves as a dynamic and energetic leader while fostering teamwork, employee morale, motivation, and open communication. This role directs the cashiering area in a manner that safeguards company assets and ensures compliance with all regulatory and internal control standards.
- Manages and directs the day-to-day operations of the cage and team members.
- Communicates performance expectations to cage cashiers and bankers.
- Assists the Cashier Manager in daily duties and assumes full responsibility in their absence.
- Works specialty banks or front line as needed.
- Assists with scheduling for casino cashiering and banking teams.
- Investigates equipment or facility failures.
- Investigates and resolves guest complaints.
- Monitors cashiering activities across front line, specialty banks, main bank, and redemption areas.
- Maintains strict confidentiality regarding financial information, operating systems, company policies, marketing plans, and team member information.
- Ensures training and compliance with regulatory and safety standards.
- Ensures compliance with internal controls and SOPs in all transactions and activities.
- Produces and delivers reports in a timely manner.
- Participates in interviewing, selecting, training, and disciplining team members.
- Performs other duties as assigned
Responsibilities
- Ability to lift and carry up to 40 lbs.
- Ability to push, pull, reach, bend, twist, stoop, and kneel.
- Ability to sit, stand, or walk for extended periods.
- Responds to visual and aural cues.
- Manual dexterity to operate a computer and office equipment.
Qualifications
- General business knowledge with broad understanding of casino cage, slot, and table games rules, regulations, and procedures preferred.
- Strong organizational, managerial, and communication skills.
- Demonstrated leadership and decision-making abilities.
- Ability to work independently.
- Ability to work varied shifts, weekends, and holidays.
- Must be 21 years of age or older.
- Must be able to obtain a Key Gaming License.
Hourly Rate: $23.00 per hour