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Cashier And Customer Service Representative Jobs

Bazco

Cashier/Customer Service Rep

Dearborn Heights, MI · On-site

$14 - $16/hr

FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or Shift Leader on duty Job Summary: You will be responsible for operating the cash register, handling ...

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How much do cashier and customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for cashier and customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Cashier And Customer Service Representative vs Retail Sales Associate?

AspectCashier And Customer Service RepresentativeRetail Sales Associate
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; sales and communication skills
Work EnvironmentCash registers, customer interaction points, indoor retail settingsSales floors, product displays, customer interaction areas
Employer & Industry UsageRetail stores, supermarkets, mallsClothing stores, electronics, general retail
Common Search & ComparisonYesYes

While both roles involve customer interaction, Cashier And Customer Service Representatives primarily handle transactions and customer inquiries at checkout counters, focusing on payment processing and service. Retail Sales Associates actively promote products, assist customers in selecting items, and drive sales. Both roles require strong communication skills and retail experience but differ in daily responsibilities and focus areas.

Is a customer service representative the same as a cashier?

A customer service representative and a cashier are different roles; a cashier primarily handles transactions at the point of sale, while a customer service representative provides assistance, answers questions, and resolves issues for customers. Both roles may require communication skills and familiarity with point-of-sale systems, but their responsibilities differ significantly.

What cities are hiring for Cashier And Customer Service Representative jobs?

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What states have the most Cashier And Customer Service Representative jobs?

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What are popular job titles related to Cashier And Customer Service Representative jobs?

For Cashier And Customer Service Representative jobs, the most frequently searched job titles are:

Cashier And Customer Service Representative jobs near you

Cashier / Customer Service Representative

Green Bay, WI • On-site

truenorth
11 - 50 employees
Learn more about truenorthexternal

$15.50 - $21.25/hr

Part-time

Re-posted 7 days ago

Job description


Job Title: Customer Service Representative (CSR)
Department: Operations
Reports To: Store Management
Exemption Status (FLSA): Non-Exempt
Job Summary: The Customer Service Representative (CSR) delivers exceptional customer service to both customers and team members while supporting sales growth, operational efficiency, and safety standards. The CSR consistently represents truenorth's brand by providing fast, friendly, and clean service inside and outside the store, ensuring a positive customer experience at every interaction.
Essential Functions:
  • Provide prompt, courteous customer service in accordance with company standards
  • Accurately process customer transactions using point-of-sale systems
  • Maintain a clean, safe, and organized store environment
  • Perform assigned food service tasks following food safety and sanitation requirements, as applicable
  • Perform interior and exterior store duties necessary to support daily operations

Customer Service
  • Assist customers and provide product or service recommendations
  • Greet and acknowledge every customer to create a welcoming environment
  • Communicate customer feedback, concerns, and complaints to management
  • Monitor store activity and report suspicious behavior or incidents

Sales and Cash Handling
  • Promote customer loyalty and enroll customers in the rewards program
  • Stay informed on current promotions, advertised products, and sales
  • Upsell by recommending complementary or similar items
  • Accurately process transactions using the POS system while following cash-handling and loss prevention procedures
  • Ensure all items are scanned, paid for, and secured, especially high-risk merchandise
  • Verify ID and comply with age-restricted sales laws and policies
  • Ensure accurate pricing, labeling, and promotional updates
  • Explain car wash programs and assist with traffic flow during peak times if applicable

Store Cleanliness and Appearance
Interior:
  • Maintain clean, sanitary, and well-stocked restrooms, food service stations, and customer spaces
  • Empty interior trash receptacles and keep register area clean, neat, and organized
  • Respond to spills and maintain clean organized cooler and storage areas
  • Ensure floors, displays, and merchandise are organized and maintained according to merchandising standards and planograms

Exterior:
  • Maintain the cleanliness, safety, and overall appearance of the exterior area, including parking lot, fueling areas, entrances, and dumpster areas
  • Ensure safety by shoveling and salting walkways, pump areas, and car wash entrance/exit if applicable and notifying management of any lighting issues
  • Maintain fuel station and dispenser areas by cleaning equipment, monitoring conditions, replenishing supplies, and reporting issues as needed
  • Monitor exterior equipment and fixtures for cleanliness, functionality, and signs of damage or tampering and report issues as needed
  • Perform tasks such as picking up trash, emptying trash receptacles, basic landscaping upkeep, minor painting or touch-up tasks, and spill response as needed

Operational Support
  • Prepare and serve food items in accordance with food safety and sanitation standards
  • Support inventory management activities including receiving deliveries, stocking merchandise, rotations, product placement, and removing expired or damaged products
  • Support store operations during high-volume periods, staffing shortages, or special promotions as needed
  • Assist store operations with training new team members
  • Perform other duties as assigned by management

Requirements:
  • Basic reading, writing and math skills
  • Ability to operate point of sale, store, and car wash equipment
  • Ability to follow company policies, procedures, and safety standards
  • Maintain proper uniform standards while on duty
  • Must be able to work flexible hours including evenings, weekends, and holidays
  • Must meet the minimum age requirements for selling alcohol in the state in which the position is located (18 years of age in Ohio, Michigan, and Wisconsin, 21 years of age in Illinois)

Education and Experience:
  • No experience required
  • Prior customer service or cashier experience preferred

Physical Requirements:
  • Ability to stand or walk for extended periods of time
  • Ability to bend, reach, and perform repetitive motions
  • Ability to regularly lift up to 25 pounds and occasionally lift up to 50 pounds
  • Ability to perform physical tasks requiring moderate exertion in varying outdoor weather conditions

Work Environment:
  • Fast-paced convenience store environment with frequent customer interaction
  • Indoor and outdoor work conditions

Required Travel:
• None
?True North is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other legally protected class.

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