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Casework Manager Jobs in Florida (NOW HIRING)

Areawide Council on Aging in Broward County

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Medicaid Waiver Specialist

Sunrise, FL · On-site

$17 - $17.50/hr

Associate's degree + 1 year of casework/case management/intake experience; or * High school diploma/GED + 2 years of casework, case management, intake, or human‐services experience. Role Highlights

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Casework Manager information

What does a casework manager do?

A Casework Manager oversees caseworkers and is responsible for coordinating, supervising, and supporting the delivery of services to clients in social work, community, or legal settings. They ensure that cases are handled efficiently, policies and procedures are followed, and that clients receive appropriate care and resources. Casework Managers may also handle complex cases, provide training to staff, and monitor outcomes to improve service delivery.

What are some common challenges faced by casework managers, and how can they effectively address them?

Casework Managers often encounter challenges such as balancing high caseloads, managing diverse client needs, and ensuring compliance with regulatory standards. To address these, successful managers prioritize time management, delegate tasks appropriately, and foster open communication within their teams. Regular training, peer support, and utilizing case management software can also help streamline processes and reduce stress. By maintaining clear priorities and supporting staff, Casework Managers can provide high-quality service while minimizing burnout.

What are the key skills and qualifications needed to thrive as a casework manager, and why are they important?

To thrive as a Casework Manager, you need a solid background in social work or a related field, strong case management experience, and often a relevant degree or certification. Familiarity with case management software, documentation systems, and compliance protocols is typically required. Exceptional organizational skills, empathy, and effective leadership are vital soft skills for managing cases and supporting teams. These abilities are crucial for ensuring high-quality client service, efficient workflows, and positive outcomes in complex case environments.

How hard is it to become a casework manager?

Becoming a casework manager typically requires several years of experience in social work, case management, or related fields, along with strong organizational and communication skills. Many positions also prefer candidates with a bachelor's degree in social work, psychology, or a related discipline, and some may require relevant certifications or licenses. Progression often involves gaining experience in case management roles and developing leadership abilities.

Is casework management a stressful job?

Casework management can be stressful due to the responsibility of handling complex client cases, meeting deadlines, and managing emotional or sensitive situations. It often requires strong organizational skills, emotional resilience, and the ability to prioritize tasks in a fast-paced environment.

What are the most commonly searched types of Casework jobs in Florida?

The most popular types of Casework jobs in Florida are:

What cities in Florida are hiring for Casework Manager jobs?

Cities in Florida with the most Casework Manager job openings:

Casework Manager jobs near you
Infographic showing various Casework Manager job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Fall 2026 Anti-Trafficking Casework Intern - UNPAID

Tallahassee, FL • On-site

International Rescue Committee
Non-Profits • 10K+ employees
Learn more about International Rescue Committeeexternal

$14.25 - $19/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

International Rescue Committee rating

8.0

Company rating: 8.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
BACKGROUND: The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 28 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home.
SCOPE OF ANTI-TRAFFICKING CASEWORK INTERN WORK: The Anti-Trafficking Casework Intern will assist the Anti-Trafficking team in providing services to survivors of all forms of human trafficking. The Anti-Trafficking Casework Intern will identify and provide community resources to clients that improve self-sufficiency. The Anti-Trafficking Casework Intern will also assist with community awareness and outreach efforts. Travel within the Tallahassee region may be required. The hours for this position are flexible; however, will primarily be between 9AM and 5PM on weekdays, with occasional weekend activities. Please note that all internship positions are unpaid. Accepting Tallahassee or Miami candidates only.
LEARNING OBJECTIVES:
  • The intern will gain knowledge of solution-oriented, strengths-based care coordination for survivors of human trafficking.

  • The intern will develop skills in trauma-informed, client-centered care.

  • The intern will develop skills in mapping community assets and resources.

  • The intern will develop skills in client empowerment and advocacy.

RESPONSIBILITIES: The Anti-Trafficking Casework Intern will assist the Anti-Trafficking Casework Coordinator with the following tasks:
  • Assist program coordinator with client intake services, including but not limited to, needs assessments, safety planning and service planning

  • Provide direct services to clients and, if applicable, their families, including but not limited to, enrolling individuals in public benefits and making referrals to community partners

  • Assist with research on local community resources

  • Assist with outreach to local organizations to help establish partnerships within the community

  • Carry out administrative duties including data entry, filing, and labeling

  • Assist with managing client case notes and files

  • Communicate case statuses and client concerns to supervisor, coordinate service plans with supervisor

QUALIFICATIONS:
  • Excellent communication and writing skills

  • Organized with attention to detail

  • Able to work independently and under pressure

  • An interest in international issues

  • Strong desire and enthusiasm to help people

  • Computer literacy - preferably with PC systems

  • Access to internet

  • Valid driver's license, reliable access to an insured vehicle.

REQUIREMENTS:
  • Must pass a background check

  • Must be at least 18 years old

  • Minimum commitment of 15 hours per week for a minimum of 3 consecutive months.

  • Submit intern hours on volunteer dashboard

This will be an in-person role.
The internship will be filled on a rolling basis. We will continue to accept applications until August 14th, 2026, or until the position is filled, whichever occurs first. Internship will begin the week of September 8th, 2026.
This position will report to the Anti-Trafficking Casework Coordinator.
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: https://careers.rescue.org/us/en/cookiesettings
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

What International Rescue Committee employees say

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About International Rescue Committee

Sourced by ZipRecruiter

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 28 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. Domestically, our 28 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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