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Casework Assistant Jobs in Virginia (NOW HIRING)

Theirc

ICM Caseworker

Richmond, VA · Hybrid

$25.37 - $28/hr

The ICM caseworker will be expected to provide strengths-based, client-centered case management to ... Respond to client crises, with guidance from supervisor as needed. * Assist clients with requesting ...

International Rescue Committee

ICM Caseworker

Richmond, VA · On-site

$25.37 - $28/hr

The ICM caseworker will be expected to provide strengths-based, client-centered case management to ... Respond to client crises, with guidance from supervisor as needed. * Assist clients with requesting ...

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Casework Assistant information

What is a casework assistant?

Casework Assistants are support professionals who help caseworkers or social workers manage their caseloads. They assist with administrative duties, gather and organize case information, help clients complete necessary forms, and may coordinate appointments or services. Their work ensures that case management operations run smoothly and efficiently, allowing caseworkers to focus more on direct client interaction and decision-making. Casework Assistants typically work in social services, government agencies, or nonprofit organizations.

What are the key skills and qualifications needed to thrive as a casework assistant?

To thrive as a Casework Assistant, you generally need strong organizational skills, attention to detail, and a relevant qualification such as a diploma or degree in social work, public administration, or a related field. Familiarity with case management software, data entry systems, and office productivity tools is typically required. Excellent communication, empathy, and teamwork are standout soft skills that help in supporting clients and collaborating with colleagues. These skills and qualities are essential for efficiently managing caseloads, maintaining accurate records, and ensuring effective support to caseworkers and clients.

What are some common challenges a casework assistant may face when supporting case managers, and how can they effectively address them?

Casework Assistants often encounter challenges such as managing sensitive client information, balancing multiple cases simultaneously, and adapting to changing priorities. To effectively address these challenges, strong organizational skills and attention to detail are essential, as well as clear communication with case managers and clients. Building a good understanding of confidentiality protocols and leveraging digital case management tools can also help streamline workflows and ensure accuracy. Regular collaboration with the case management team provides opportunities to seek guidance and share best practices, which can improve efficiency and job satisfaction.

What is the difference between Casework Assistant vs Social Worker?

AspectCasework AssistantSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require a certificate or associate degreeBachelor's degree in social work or related field; licensure often required
Work EnvironmentOffice settings, community agencies, schoolsHospitals, clinics, community agencies, government offices
Employer & Industry UsageNonprofits, schools, government programsHealthcare, social services, government agencies
Common Search & ComparisonOften compared for entry-level roles and support functionsMore advanced, clinical, and case management responsibilities

While both roles support individuals in need, a Casework Assistant typically provides administrative and support services under supervision, whereas a Social Worker handles case management, assessments, and direct client intervention. The choice depends on your qualifications and career goals within social services.

How much does a casework assistant earn?

A casework assistant typically earns between $30,000 and $45,000 annually, depending on experience, location, and the organization. Entry-level positions may start lower, while experienced assistants or those in higher-cost areas can earn more. The role often requires strong communication skills and familiarity with case management software.

What are the most commonly searched types of Casework jobs in Virginia?

The most popular types of Casework jobs in Virginia are:

What cities in Virginia are hiring for Casework Assistant jobs?

Cities in Virginia with the most Casework Assistant job openings:

Casework Assistant jobs near you
Infographic showing various Casework Assistant job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Casework Intern (Fall 2026) - UNPAID

Richmond, VA • On-site

International Rescue Committee
Non-Profits • 10K+ employees
Learn more about International Rescue Committeeexternal

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 hours ago

International Rescue Committee rating

8.0

Company rating: 8.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
BACKGROUND: Founded in 1933, the International Rescue Committee is a leading, non-sectarian, non-profit organization providing emergency relief, protection, rehabilitation assistance, resettlement services, and advocacy for refugees and victims of oppression or violent conflict. Domestically, our 29 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.
SCOPE OF WORK: IRC Richmond's Casework department provides direct support to newly arrived refugees and other eligible populations during their initial resettlement period. The Casework Intern will support caseworkers with a variety of responsibilities related to client stabilization, service coordination, and community integration. Responsibilities may include assisting with client appointments, supporting public benefits enrollment, helping clients access healthcare and community resources, preparing documentation and case notes, supporting cultural orientation activities, and assisting with administrative and logistical tasks. The intern will work closely with casework staff to help ensure clients receive timely, coordinated services and support during their first months after arrival.
RESPONSIBILITIES:
  • Attend IRC Volunteer/Intern Orientation

  • Support caseworkers with client appointments and service coordination

  • Assist clients with accessing community resources and navigating public systems

  • Help clients complete applications and required paperwork for services and benefits

  • Support Cultural Orientation sessions and client education activities

  • Assist with transportation coordination and accompaniment to appointments as needed

  • Prepare required documentation for case files and enter case notes

  • Support scheduling, follow-up communication, and general administrative tasks

  • Assist with organizing and maintaining client files and records

  • Help coordinate donations, supplies, and client needs as assigned

  • Advocate for clients during service delivery and represent IRC professionally

  • Maintain confidentiality and adhere to IRC policies and procedures

  • Track hours and submit a monthly timesheet through IRC's online Volunteer Dashboard

REQUIREMENTS:
  • Excellent written and verbal communication skills

  • Detail-oriented, organized and reliable

  • Reliable, organized, and able to complete tasks within deadlines

  • Successful navigation of a complex and fast-paced environment

  • Must have access to a car and a clean driving record

This position is unpaid and reports to the Casework Supervisor.
IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: https://careers.rescue.org/us/en/cookiesettings
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

What International Rescue Committee employees say

Pay

Benefits

Hours and flexibility

Workplace

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About International Rescue Committee

Sourced by ZipRecruiter

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 28 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. Domestically, our 28 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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