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Case Study Writer Jobs in New York (NOW HIRING)

Avoca AI

Customer Marketing Manager

New York, NY · On-site

$130K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Source, interview, and package customer stories across Avoca's most strategic accounts, written case studies, quote libraries, ROI one-pagers, and source material for our customer story film program.

Flip

Content & Social Manager

New York, NY · On-site

You will interview clients and turn real data into compelling stories and written case studies. You'll turn case study interviews, company news, and product moments into content that gets people to ...

Dalet

Content Writer

New York, NY · On-site

$85K - $100K/yr

Write high-quality content including: * Blog posts ... Customer stories and case studies * White papers and eBooks * Solution pages and website copy

Dalet

Content Writer (Remote)

New York, NY · Remote

$85K - $100K/yr

Write high-quality content including: * Blog posts ... Customer stories and case studies * White papers and eBooks * Solution pages and website copy

Omnicom

Editorial Director

New York, NY · On-site

Your core responsibilities include owning, building and maintaining our case study library and writing persuasive responses to RFI/RFPs and pitch presentations. You are a skilled writer, communicator ...

New

Max AI, Inc.

Recruiter - People Ops

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • PTO

You might be asked to do a skill test or case study for the interview Why You'll Love It Here You ... Strong communication skill both verbal and written, especially interviewing skill * Proficiency ...

Latent

Senior Customer-Led Growth Manager

New York, NY · On-site

$200K - $220K/yr

Video, written, and data case studies powering paid, ABM, email, and events. Not sitting on a shelf. You'll do well here if * You've spent 6 to 8 years across customer marketing, demand gen, content ...

TikTok

Product Marketing Education Manager, NA GBM

New York, NY · On-site

$97K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... writing TT4B case study blogs, and/or video case studies (when applicable) Qualifications Minimum Qualifications - 5+ years of experience in product education strategy, content development, product ...

Pinchin

Proposal Writer

Manhattan, NY · On-site

$70K - $90K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Help document differentiators, case studies, and capabilities to strengthen future proposals ... Strong writing, editing, and proofreading skills with high attention to detail * Comfort working ...

Access Now

Grant Writer

New York, NY · On-site

  • Medical

  • PTO

Contributing to the development, maintenance, and expansion of core grant writing resources, including grant application materials, outcomes case studies, and program summaries * Coordinating with ...

Access Now

Grant Writer

New York, NY · On-site

$5.3K/mo

  • Medical

  • PTO

Contributing to the development, maintenance, and expansion of core grant writing resources, including grant application materials, outcomes case studies, and program summaries * Coordinating with ...

Access Now

Grant Writer

New York, NY · On-site +1

$5.3K/mo

  • Medical

  • PTO

Contributing to the development, maintenance, and expansion of core grant writing resources, including grant application materials, outcomes case studies, and program summaries * Coordinating with ...

Movers+Shakers

New Business Account Manager

New York, NY · On-site

$80K - $110K/yr

This involves sourcing relevant case studies, pulling capability slides, and structuring a ... Strong Written Communication: You can write a warm, on-brand email and a tight, logical proposal ...

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Case Study Writer information

What are the key skills and qualifications needed to thrive as a case study writer?

To thrive as a Case Study Writer, you need excellent research abilities, strong analytical skills, and advanced writing proficiency, often supported by a background in journalism, communications, marketing, or a related field. Familiarity with word processing software, content management systems, and sometimes data visualization tools is typically important in this role. Standout soft skills include attention to detail, curiosity, and the ability to collaborate effectively with subject matter experts or clients. These capabilities are critical for producing clear, compelling, and accurate case studies that support business or academic objectives.

What does a case study writer do?

A typical workday for a Case Study Writer involves gathering information through interviews or research, analyzing data or success metrics, and transforming this information into engaging, structured narratives that highlight key achievements or lessons learned. Writers often collaborate closely with project managers, marketing teams, or clients to ensure accuracy and relevance. Drafting, revising, and getting feedback on case studies are frequent tasks, and deadlines may vary based on project needs. The work can be a mix of independent writing and collaborative meetings, offering both autonomy and opportunities for teamwork.

What is a case study writer?

A Case Study Writer researches, analyzes, and writes case studies that showcase real-world examples of a company's products, services, or success stories. They gather data from clients, customers, or internal stakeholders to craft compelling narratives highlighting challenges, solutions, and results. These case studies are often used for marketing, sales, or educational purposes. Strong storytelling, research, and writing skills are essential for this role.

What are the most commonly searched types of Case Study Writer jobs in New York?

The most popular types of Case Study Writer jobs in New York are:

What are popular job titles related to Case Study Writer jobs in New York?

For Case Study Writer jobs in New York, the most frequently searched job titles are:

What job categories do people searching Case Study Writer jobs in New York look for?

The top searched job categories for Case Study Writer jobs in New York are:

What cities in New York are hiring for Case Study Writer jobs?

Cities in New York with the most Case Study Writer job openings:

Case Study Writer jobs near you
Infographic showing various Case Study Writer job openings in New York as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Customer Marketing Manager

Avoca AI

New York, NY • On-site

$130K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

About Avoca
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
About the Role
As Customer Marketer, you will build and run Avoca's customer marketing function from the ground up, sourcing the operators behind our biggest wins, packaging their stories, and turning them into the highest-converting assets in our go-to-market motion. Reporting directly to our Director of Brand, you will partner with Sales, Customer Success, Brand, and our Creative Producer to make Avoca's customers the loudest voice in the category.
You will own the case study library, the customer reference program, the customer advisory board, and the customer presence at our marquee industry conference. The work you ship will be the proof that closes our biggest enterprise accounts and the social capital that compounds Avoca's brand in home services.
What You'll Do
  • Source, interview, and package customer stories across Avoca's most strategic accounts, written case studies, quote libraries, ROI one-pagers, and source material for our customer story film program.
  • Own the customer reference program end-to-end: identify advocates, manage capacity, log activity, and become Sales's most trusted partner during enterprise late-stage deals.
  • Build and run content for Avoca's Customer Advisory Board, including agenda, programming, and ongoing community engagement for our top operators.
  • Partner with our Creative Producer on flagship customer story films, own the story development and operator relationship; let Creative own the craft.
  • Run customer-facing communications: customer newsletter, product announcements, executive briefings, and lifecycle nurture for the installed base.
  • Own customer presence at the marquee industry conference: speakers, panels, customer dinners, and on-the-ground capture.
  • Build and maintain Avoca's case study library: 25+ case studies in Year 1, organized by vertical (HVAC, plumbing, electrical, etc.) and stage (mid-market, enterprise, multi-location).
  • Partner with Customer Success to identify renewal-at-risk stories that can be reframed as advocacy moments and with PMM on launch beta testimonials.

What You'll Bring
  • 4-6+ years of progressive experience in customer marketing, content marketing, or product marketing within B2B SaaS, ideally including vertical SaaS or a category with an operator-heavy customer base. Home services or trades experience is highly preferred but not required.
  • Demonstrated track record of producing customer stories at volume, bringing 5-10 case studies, video stories, or operator-facing assets you've sourced and shipped.
  • Strong interviewing and writing skills, the ability to draw the moment out of a customer who's never been written about and turn it into a deal-closing asset.
  • Comfortable owning a function from scratch: no playbook, no team, your call on what gets built first.
  • Fluency working across Sales, Customer Success, Product Marketing, and Brand and judgment for when to push, when to defer, and when to escalate.
  • Operator empathy. You will spend real time on the phone and on-site with home services owners and GMs; you need to like them and earn their trust quickly.

Who You Are
  • A storyteller and a closer. You think about every customer story as an asset in the sales motion, not just a content piece.
  • A builder who has resisted being slotted into a single discipline, equally credible with a founder, a customer, a CMO, and an AE.
  • Customer-obsessed in the literal sense: you've maintained relationships with operators across multiple jobs and you remember their kids' names.
  • A thoughtful communicator and a strong writer, capable of moving from a discovery call to a polished case study without losing the spike.
  • Deeply collaborative, with a natural instinct for partnering with the Director of Brand, Sales, Customer Success, and PMM.
  • In-office, engaged, and eager to lead from the front at our NYC location full-time.

Benefits
  • Comprehensive medical, dental, and vision insurance
  • Company-sponsored 401(k) through Vestwell
  • Flexible PTO plus U.S. federal holidays
  • Company-wide off-sites
  • Daily in-office lunch through Parkday
  • Dinner covered when working late
  • Commuter benefits and late-night rideshare
  • Standing desks and workspace accommodations available on request
  • All core tools and software provided

Compensation: The expected base salary for this role is $130,000-$160,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
Why Avoca
At Avoca, you'll be part of a team that's building a category-defining company at the center of a massive market opportunity. We're a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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