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Case Manager Jobs in Spring Lake, NC (NOW HIRING)

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How much do case manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for case manager in Spring Lake, NC is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $24.18 per hour, depending on experience, location, and employer.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.
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What cities near Spring Lake, NC are hiring for Case Manager jobs?

Cities near Spring Lake, NC with the most Case Manager job openings:

Case Manager jobs near you
Infographic showing various Case Manager job openings in Spring Lake, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,622 per year, or $22.4 per hour.

Social Worker/ Case Manager

Serenity Therapeutic Services, Inc.

Raeford, NC • On-site

Full-time

Re-posted 14 days ago

Job description

Description:

Serenity is looking for an experienced Social Worker II to join our growing Therapeutic Forster Care division!


Purpose of Position:

The Social Worker II will work with clients, families, habilitation/treatment teams in the development and implementation of treatment plans. Contact with other professionals is required in the coordination of services, provision of program orientation and consultation to community.


Salary Range:

TBD/DOE


Work Schedule:

Monday – Friday 9:00 – 5:00pm; Hours could vary based on agency needs to include varying shifts; may participate in on-call rotation.


Job Responsibilities:

Planning - Work involves reviewing program objectives and service delivery needs with staff and formulating specific goals and objectives for the assigned program area. Employees provide input to higher-level management on short-range planning needs for staff or unit.


Organizing and Directing - Employees assign cases to staff and maintain workload balance. Employees make changes in work procedures to meet program demands and present recommendations to management on issues which impact on programmatic goals, objectives and policies.


Budgeting - Employees are minimally involved in the development, justification, or allocation of funds. Employees may manage a small unit budget necessary for staff administrative expenditures.

Training - Employees provide on-the-job training for staff and make arrangements for staff to receive formal training when offered.

Setting Work Standards - Employees ensure that policies, rules and regulations are followed. Employees explain and implement changes when necessary.


Reviewing Work - Employees monitor the work of subordinate staff through case reviews, progress reports, conferences and informal discussions to assure compliance with operational standards and established policies.

Counseling and Disciplining - Employees discuss problems with staff and issue initial oral warnings for disciplinary action.

Performing Other Personnel Functions - Employees interview applicants for positions supervised and make recommendations to higher level management on hiring decisions. Employees provide input on discussions concerning promotions and salary adjustments for individuals supervised. Employees participate in subordinate's performance evaluation and approve leave requests.


Dynamics of Work Supervised - Programs are periodically affected by changes in methodology, guidelines and shifting program emphasis. These changes may require employees to develop new approaches or procedures to meet program objectives.

Variety of Work Supervised - Employees supervise staff responsible for the delivery of professional social work service to clients and their families who have a range of social, economic, emotional, or mental problems.

Number of Employees Responsible For - Employees are responsible for supervising approximately five to twelve professional employees.


IEXTENT OF SUPERVISION RECEIVED: Employees are responsible for the quality of service provided by staff. Employees receive reviews through periodic conferences, meetings, informal interaction, reports, and performance appraisals. Review for quality is also received through periodic random case reviews.

RECRUITMENT STANDARDS:

Knowledges, Skills, and Abilities - Knowledge of methods and principles of casework supervision and training. Considerable knowledge of social work principles, techniques and practices and their application to specific casework and community problems. Considerable knowledge of behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources. Considerable knowledge of the laws, regulations and policies which govern social work programs. Ability to supervise, train, or orient lower-level social workers, students, interns, or other staff. Ability to express ideas clearly and concisely and to plan and execute work effectively.


Qualifications:

Bachelor's of Social Work or Master’s degree in social work from an appropriately accredited institution and one year of directly related experience; or a bachelor’s degree in social work from an appropriately accredited institution and two years of directly related experience; or a master’s degree in a human services field from an appropriately accredited institution and two years of directly related experience; or a bachelor’s degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor’s degree from an appropriately accredited institution and four years of directly related experience; or an equivalent combination of education and experience.


Requirements: