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Case Manager Jobs in Hamilton, ON (NOW HIRING)

GreenShield

NURSE CASE MANAGER - HYBRID

Ottawa, ON · Hybrid

* Providing consultation, health teaching and referral to support improved client outcomes within our programs. * Providing virtual nursing assessments through the Collaborative Care model; these ...

GreenShield

NURSE CASE MANAGER - HYBRID

Ottawa, ON · Hybrid

* Providing consultation, health teaching and referral to support improved client outcomes within our programs. * Providing virtual nursing assessments through the Collaborative Care model; these ...

ALINE GREETINGS LLC

WAREHOUSE CASE RECEIVER

Brantford, ON · On-site

CA$18 - CA$18.50/hr

This position will report directly to the Warehouse Assistant Manager in our Brantford, ON location. Job Overview The case warehouse team member is responsible for receiving inventory into our ...

DCS Lab

Office Manager

Ottawa, ON · On-site

$30 - $32/hr

Manage work order entry and ensure case information is accurate * Support invoicing, billing coordination, and account-related tasks * Coordinate shipping, receiving, deliveries, and case tracking

CarePartners

Nurse Manager

Mississauga, ON · Hybrid

CA$79K - CA$99K/yr

Thorough knowledge of case management skills and nursing processes and practices * Vehicle is required and some regular travel is required * Leadership and people management skills are an asset

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All JobsCase JobsCase Manager JobsCase Manager Jobs in Hamilton, ON

Case Manager information

See Hamilton, ON salary details

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$33

How much do case manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for case manager in Hamilton, ON is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.66 and $21.50 per hour, depending on experience, location, and employer.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.
More about Case Manager jobs

What cities near Hamilton, ON are hiring for Case Manager jobs?

Cities near Hamilton, ON with the most Case Manager job openings:

Case Manager jobs near you
Infographic showing various Case Manager job openings in Hamilton, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,624 per year, or $20 per hour.

Case Manager / Case Worker- West Ave Full Time

Good Shepherd Centres

Hamilton, ON • On-site

CA$24.89/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

HOURS – 37.5 hours weekly Tuesday to Saturday - Days, afternoon and overnights

Rate of pay- $24.89/ Hourly

Reason for posting- this posting is for an existing vacancy

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca

This opportunity is with our Good Shepherd – West Ave

How You Will Make an Impact

The successful candidate will extend our mission to residential and non-residential clients through the provision of respectful and appropriate housing support services. This may include case management, crisis intervention and supportive counseling. The incumbent must be able to work independently in a challenging and rewarding values-based environment. This position is within a residential program. As such tasks such as cleaning, lifting and pushing of items will be required. 

  • Develop and maintain a caseload
  • Complete an intake and assessment on each resident
  • Design, implement, in consultation with supervisor, an interview schedule that will provide an evaluation of "quality of life" improvement of successful program participants
  • Maintain confidentiality with regards to clients/staff and Centre's records
  • Responsible for participating in Good Shepherd's Health and Safety programs, procedures, procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd.

What You'll Bring to Our Team

  • Applicants should possess a thorough knowledge of issues impacting cis women, trans and non-binary individuals including violence, abuse, mental illness, homelessness, poverty and substance use
  • Experience working in a residential setting is preferred
  • Demonstrated experience with Intake and Assessment
  • A demonstrated commitment to the mission values of availability, flexibility, adaptability, hospitality and dignity is essential
  • A post-secondary education in a related field is required
  • C.P.R. certification (or willingness to be certified)
  • A valid Ontario driver's license (G) is also an asset
  • The successful candidate will have a flexible schedule
  • Ability to speak French and/or other languages considered an asset
  • A respectful and rewarding work environment with ongoing opportunities to grow and learn.
  • Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
  • Demonstrated understanding of workplace health and safety practices and understanding of an employee's responsibility under current legislation

What We Offer

  • Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
  • Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
  • Staff recognition programs along with access to self-care supports and EMPLOYEE /
  • FAMILY ASSISTANCE PROGRAM (EAP)
  • POSITIVE and ENCOURAGING atmosphere
  • Make a difference and provide HOPE
  • Extended health benefits

Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone.

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.


Apply