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Case Manager Msw Jobs in Springfield, MA (NOW HIRING)

... case management services for children and adults across the lifespan in an integrated health care ... If you are a MSW, a LMSW (permit or license) or LCSW will be required to begin employment. LOCATION ...

... case management services for children and adults across the lifespan in an integrated health care ... If you are a MSW, a LMSW (permit or license) or LCSW will be required to begin employment. LOCATION ...

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Case Manager Msw information

See Springfield, MA salary details

$14

$25

$38

How much do case manager msw jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for case manager msw in Springfield, MA is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $27.31 per hour, depending on experience, location, and employer.

What does a case manager MSW do?

A Case Manager MSW (Master of Social Work) is a professional who assesses clients’ needs, develops care plans, coordinates services, and advocates for individuals and families in healthcare, mental health, or social service settings. They use their expertise to connect clients with appropriate resources such as counseling, housing, or financial assistance. Case Managers MSW also monitor client progress, adjust plans as necessary, and work collaboratively with other professionals to ensure the best possible outcomes for their clients.

What is the difference between Case Manager MSW vs Social Worker?

AspectCase Manager MSWSocial Worker
CredentialsMaster's in Social Work (MSW), licensure often requiredVaries; may have Bachelor's or Master's in Social Work, licensure varies by state
Work EnvironmentHealthcare facilities, community agencies, hospitalsHospitals, schools, government agencies, community organizations
Primary FocusCoordinate services, develop care plans, advocate for clientsProvide therapy, assess needs, connect clients to resources

While both roles require social work credentials and involve client advocacy, Case Manager MSWs primarily focus on coordinating care and developing plans, often within healthcare settings. Social Workers may provide direct therapy and broader social services across various environments. The roles overlap but differ mainly in scope and primary responsibilities.

What are some common challenges case manager MSWs face when coordinating care for clients?

Case Manager MSWs often encounter challenges such as navigating complex healthcare systems, managing high caseloads, and addressing barriers to care like transportation or financial limitations for clients. Ensuring effective communication among interdisciplinary team members and advocating for clients' needs require strong organizational and interpersonal skills. Additionally, balancing administrative duties with direct client support can be demanding, but these experiences provide valuable opportunities for professional growth and skill development.

What are the key skills and qualifications needed to thrive as a case manager MSW, and why are they important?

To thrive as a Case Manager MSW, you need a master's degree in social work (MSW), strong assessment abilities, and knowledge of case management principles. Familiarity with case management software, electronic health records, and relevant licensure (such as LCSW) is often required. Excellent communication, problem-solving, and organizational skills help build trust with clients and coordinate services effectively. These competencies ensure that individuals receive appropriate support, resources, and advocacy for improved outcomes.
What cities near Springfield, MA are hiring for Case Manager Msw jobs? Cities near Springfield, MA with the most Case Manager Msw job openings:
Infographic showing various Case Manager Msw job openings in Springfield, MA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $52,337 per year, or $25.2 per hour.

Clinician - PRTF (Psychiatric Residential Treatment Facility)

The Village For Families & Children

Hartford, CT • On-site

Full-time

PTO

Re-posted 26 days ago


Job description


About us: The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission "to build a community of strong, healthy families who protect and nurture children" by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region.
Named a Connecticut Top Workplace for six consecutive years with national distinction for workplace culture and diversity, equity and inclusion practices, you can be sure you're joining an organization that's just as committed to your success as we are to those we serve.
Monday - Friday 9am - 6pm, includes 1 hour of lunch per day (1 day 10am- 7pm & flexibility to adjust schedule to meet client needs)
Starting salary:$63,320
Sign On Bonus: $3,000!
Some benefits include:
  • Ideal entry-level opportunity for new clinicians seeking to build a strong foundation in clinical practice
  • Opportunity to advance clinical expertise within a fast-paced acute treatment environment
  • EMDR training and consultation available
  • Professional licensure reimbursement
  • Up to 4 hours of work from home hours per week if desired
  • Training with continuing education credits offered often
  • Three weeks of paid leave, with the opportunity to earn additional weeks of leave time through increased seniority
  • Competitive sick leave accrual aligned with industry standards
  • Opportunity to work toward career advancement within the organization

ABOUT THE EAGLE HOUSE PRTF
Eagle House is a 24-bed psychiatric residential treatment facility (PRTF) that serves as a step down, or diversion, from inpatient hospitalization for children ages 6-12 who present with severe emotional and behavioral difficulties due to significant trauma history. Eagle House helps prepare them for transition to community-based treatment, and/or a family or foster care setting, through providing intensive clinical support services like ongoing psychiatry and nursing evaluations, individual, group, and family therapy sessions, case management, and special education services. Youth are typically in the program for around 4 months. We use a trauma-informed model of care to build relationships with youth in order to stabilize them and help them improve overall functioning. Through building supportive and therapeutic relationships with the youth, members of the multi-disciplinary team help guide them through crisis when they arise by reinforcing the use of healthy coping skills to build emotional regulation, so they will be more prepared to manage stressors and interact positively with peers and adults when they transition back into a community setting.
KEY RESPONSIBILITIES
The clinician will provide individual therapy, group therapy and family therapy in the program, collaborate with collateral providers, provide on-call clinical support to the program (by phone only), provide clinical leadership and assistance to direct care staff in working with children in crisis, maintain clinical documentation according to licensing, accreditation, and Medicaid regulations as appropriate, attend and facilitate treatment meetings for clients, maintain insurance authorization on each client by conducting initial and monthly authorizations, and conduct clinical in-service trainings for program staff. Caseload is typically 5-6 due to the intensive nature of the clinical treatment. Additionally, they will:
  • Participate in regular consultation and training.
  • Engage in intake, assessment, diagnosing, and discharge planning, using a trauma informed approach.
  • Provide individual, group and family therapy in the program.
  • Provide treatment in conjunction with multidisciplinary team.
  • Participate in weekly individual and group supervision and training to ensure professional growth and needed skills in trauma informed treatment.
  • Participate in and facilitate clients' treatment meetings.
  • Ensure adherence to organizational and program policies and procedures.
  • Contribute to program and agency's functioning by providing clinical guidance/direction to program staff.
  • Opportunity to contribute to the agency initiatives, visibility, and development of community linkages by assisting on task force and or representing the Village in community groups or committees.
  • Participate in on call rotation with teammates to support clients/families in times of crisis. There is a supplement Stipend for weeks on call. On call services afterhours are by phone, not in person.

Experience and Skills
EDUCATION
  • MSW or equivalent required with a minimum of 3 years' post graduate clinical experience preferred.
  • Clinical degree in social work, psychology, or other licensed-eligible counseling degree
  • LMSW LPCA, LMFTA or equivalent required and licensed eligible

EXPERIENCE
  • Must be able to function independently and be able to seek guidance when necessary.
  • Strong diagnostic, assessment and treatment skills for individual, family, and group therapy
  • Extensive experience working with culturally diverse urban populations, a wide age range, and a variety of clinical presentations; Cultural competency to serve a diverse population.
  • Knowledge of behavioral health, child welfare systems, and community resources
  • Ability to author professional/clinical reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of an organization.
  • Knowledge of and ability to use Microsoft Office Suite and web browsers effectively.
  • Knowledge of the Diagnostic and Statistical Manual of Mental Disorders (DSM V)
  • Good knowledge of a variety of therapeutic interventions and models emphasizing empirically validated interventions
  • Skill to maintain a professional, confidential work environment.
  • Ability to manage multiple tasks at one time in an efficient manner.
  • Ability to relate to children and families in a positive manner.
  • Ability to establish and maintain appropriate boundaries with children and families.
  • Good organizational and communication skills

Bilingual/bicultural skills preferred
Job Benefits
As a Village employee, you should feel confident that your health and well-being is one of our highest priorities.
The Village offers a comprehensive flexible benefits package designed to aid in the health and well-being of our employees and their dependents.
https://thevillage.org/careers/our-benefits/