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Case Manager Ii Jobs in Rio Rancho, NM (NOW HIRING)

Enlyte

Bilingual Field Case Manager

Albuquerque, NM · On-site

$73K - $83K/yr

As a Field Case Manager, you will work closely with treating physicians/providers, employers ... Experience: 2+ years clinical practice preferred. Workers' compensation-related experience ...

Enlyte

Bilingual Field Case Manager

Albuquerque, NM · On-site

$73K - $83K/yr

As a Field Case Manager, you will work closely with treating physicians/providers, employers ... Experience: 2+ years clinical practice preferred. Workers' compensation-related experience ...

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All JobsCase Ii JobsCase Manager Ii JobsCase Manager Ii Jobs in Rio Rancho, NM

Case Manager Ii information

See Rio Rancho, NM salary details

$18

$44

$75

How much do case manager ii jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for case manager ii in Rio Rancho, NM is $44.71, according to ZipRecruiter salary data. Most workers in this role earn between $33.22 and $54.04 per hour, depending on experience, location, and employer.

What are Case Manager II positions?

A Case Manager II is a mid-level professional who coordinates services and support for clients in settings such as healthcare, social services, or mental health. They conduct assessments, develop care plans, monitor client progress, and collaborate with other service providers to ensure clients receive appropriate resources. Compared to entry-level case managers, Case Manager IIs typically have more experience and may handle more complex cases or have supervisory responsibilities. They play a key role in advocating for clients and ensuring their needs are met efficiently. Requirements often include a relevant degree and experience in case management or a related field.

What does a case manager level 2 do?

A Case Manager II is responsible for coordinating and managing client care plans, assessing client needs, and connecting clients with appropriate services. They often handle more complex cases than entry-level managers and may supervise junior staff or utilize case management software. Strong communication, organizational skills, and knowledge of healthcare or social services are essential for this role.

What other jobs can a case manager do?

A case manager can transition into roles such as social worker, care coordinator, healthcare administrator, or rehabilitation counselor, leveraging skills in client advocacy, assessment, and resource management. These positions often require knowledge of healthcare systems, strong communication skills, and sometimes additional certifications or licensure.

What are the key skills and qualifications needed to thrive as a Case Manager II, and why are they important?

To thrive as a Case Manager II, you need a solid background in social work, counseling, or a related field, typically supported by a relevant degree and experience in case management. Familiarity with case management software, electronic records, and sometimes certifications such as CCM (Certified Case Manager) are often required. Excellent interpersonal skills, problem-solving abilities, and strong organizational skills help in building trust with clients and managing complex caseloads. These skills and qualifications are critical for effectively coordinating care, advocating for clients, and achieving positive outcomes in diverse and often challenging environments.

What are the 4 stages of case management?

The four stages of case management are assessment, planning, implementation, and evaluation. In the assessment stage, the case manager gathers information about the client's needs; during planning, goals and strategies are developed; implementation involves executing the plan; and evaluation assesses the effectiveness of interventions and progress toward goals. These stages help case managers coordinate services and ensure client-centered support.

What is the difference between Case Manager Ii vs Case Coordinator?

AspectCase Manager IiCase Coordinator
Required CredentialsTypically requires a relevant bachelor's degree and relevant certifications (e.g., CCM)Often requires a bachelor's degree, may have similar certifications but less emphasis
Work EnvironmentHealthcare, social services, insurance settings; involves direct client interaction and case planningSimilar settings; focuses more on coordinating services and administrative tasks
Employer & Industry UsageUsed by healthcare providers, insurance companies, social service agenciesCommonly used in healthcare and social services for coordinating client care

While both roles involve supporting clients and coordinating services, the Case Manager Ii typically has more responsibilities in case planning and decision-making, requiring specific credentials. The Case Coordinator often handles administrative tasks and service arrangements, with less emphasis on case management certifications.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, specialized experience, or working in high-demand industries such as healthcare or insurance. Senior or managerial roles, like Case Manager Supervisor or Program Director, tend to offer higher salaries, which can exceed $80,000 annually depending on location and organization size.

What are some common challenges faced by a Case Manager II when coordinating care for clients with complex needs?

As a Case Manager II, you may encounter challenges such as balancing a high caseload, navigating limited resources, and addressing the diverse needs of clients with complex medical, mental health, or social issues. Effective communication with multidisciplinary teams and community partners is essential to ensure clients receive comprehensive care. Additionally, you may need to advocate for clients, resolve conflicts, and stay up-to-date with regulations and best practices, all of which require strong organizational and problem-solving skills.
What job categories do people searching Case Manager Ii jobs in Rio Rancho, NM look for? The top searched job categories for Case Manager Ii jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Case Manager Ii jobs? Cities near Rio Rancho, NM with the most Case Manager Ii job openings:
Case Manager Ii jobs near you
CCBHC - Outpatient Case Manager

CCBHC - Outpatient Case Manager

Santa Fe Recovery Center, Inc.

Santa Fe, NM • On-site

$38K - $61K/yr

Full-time

Posted 5 days ago

Job description

Job Type
Full-time
Description
SUMMARY:
The Case Manager is responsible for assessing clients to determine the appropriate level of Case Management, developing and monitoring Individual Service Plans, and connecting clients with community resources. The role involves ongoing support and coordination with clients, families, and service providers to ensure person-centered care, promote independent living skills, and maintain continuity of services. Responsibilities include documentation, crisis intervention, and fostering relationships with community partners. Strong communication, organizational, and problem-solving skills are essential, along with knowledge of HIPAA, trauma-informed care, and community resources.
REPORTING:
CCBHC Case Manager Supervisor
POSITIONS SUPERVISED:
None
DUTIES AND RESPONSIBILITIES:
The Case Manager's responsibilities include, but are not limited to:
  • Triage clients to determine level of Case Management care.
  • Continue to follow up with clients throughout services to ensure that service goals are addressed.
  • Educate and connect clients on available resources related to Individual Service Plan.
  • Maintain positive relations with community services.
  • Liaison with family, friends, partners, and outside resources to create a supportive environment and ensure continuity of care.
  • Promote healthy resources, and daily skills training to provide the highest quality person-centered care.
  • Work closely with other members of the clinical team in addressing daily concerns, intervening if crisis intervention is required, and offering additional directives for care to provide the highest quality person-centered care.
  • Assist participants in developing an Individual Service Plan to facilitate the continuity of care.
  • Uphold participant confidentiality in accordance with company policies and procedures and local, state, and federal laws and regulations.
  • Maintain case files and other required documentation according to agency policies
  • Regularly identify and maintain relationships with new employment, housing, medical, and other community resources.
  • Educate clients on how to schedule personal appointments related to services identified in Individual Service Plan
  • Ensure all documentation is completed in a timely manner
  • Other duties as assigned.

Requirements
MINIMUM QUALIFICATIONS:
Skills/Knowledge/Abilities:
1. Excellent written and verbal communication skills with the ability to effectively communicate with diverse populations
2. Cultural Sensitivity and Trauma Informed Care
3. Capable of empathetically engaging with clients while upholding high service standards.
4. Interpersonal skills that promote and encourage teamwork
5. Advanced knowledge of HIPAA and confidentiality
6. Advanced knowledge of community and referral resources
7. Proficient in writing clear and effective case management DAP notes
8. Highly skilled in the use of standard office equipment and systems: phone, copier, computer programs including Electronic Health Records, Microsoft Word and/or Outlook tools.
9. Ability to coordinate volunteer and vocational activities for participants
10. Critical thinking/problem solving
11. Ability to manage a variety of tasks and organize workload
12. Attention to detail
13. Maintain effective professional relationships with all levels within the organization
14. Familiarity with community resources including mental health, social, financial, educational, housing, employment, childcare, and other support that may be required.
15. Unrestricted NM Driver's License
Education and Experience:
  1. High School/GED and
  2. CCSS Certified (Comprehensive Community Support Services) or
  3. CPSW (Certified Peer Support Worker) or
  4. 4 years' experience in Substance Misuse or Mental Health field with the ability to obtain CCSS and/or CPSW
  5. Current CPR/First Aid Certification (or willingness to become certified)

PM21
Salary Description
$38,140-$61,024

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