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Case Manager Counselor Jobs in Worcester, MA (NOW HIRING)

American Addiction Centers

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

The Case Manager will actively participate in the Treatment team, coordinate services for patients ... Provide substance abuse counseling services in accordance with the state laws, licensing boards ...

American Addiction Centers

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

Job Summary The Case Manager is responsible for delivering comprehensive patient care, including ... Provide substance abuse counseling services in accordance with the state laws, licensing boards ...

American Addiction Centers

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

The Case Manager will actively participate in the Treatment team, coordinate services for patients ... Provide substance abuse counseling services in accordance with the state laws, licensing boards ...

NRG MGMT LLC

Case Manager

Acton, MA

$22 - $28.25/hr

We are seeking a compassionate, dedicated Case Manager to join our growing team. If you are passionate about helping individuals overcome substance use disorders and co-occurring mental health ...

Spectrum Health Systems

Case Manager

Westborough, MA · On-site

$21 - $23/hr

Providing documented individual and group clinical services and case management to clients with mental health, substance abuse, or dual diagnosis problems. * Developing implements and revising ...

Veterans Inc.

Case Manager

Worcester, MA · On-site

$26.44/hr

Minimum of two (2) years of case management, substance abuse treatment counseling experience required. * Demonstrated knowledge of military culture, experience in working with veteran population and ...

Spectrum Health Systems

Case Manager

Westborough, MA

$21 - $23/hr

Providing documented individual and group clinical services and case management to clients with mental health, substance abuse, or dual diagnosis problems. * Developing implements and revising ...

Veterans Inc.

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

Minimum of two (2) years of case management, substance abuse treatment counseling experience required. * Demonstrated knowledge of military culture, experience in working with veteran population and ...

Spectrum Health Systems

Case Manager

Westborough, MA · On-site

$21/hr

Providing documented individual and group clinical services and case management to clients with mental health, substance abuse, or dual diagnosis problems. * Developing implements and revising ...

Veterans Inc.

Case Manager

Worcester, MA · On-site

$20 - $25.75/hr

Minimum of two (2) years of case management, substance abuse treatment counseling experience required. * Demonstrated knowledge of military culture, experience in working with veteran population and ...

Spectrum Health Systems

Case Manager

Westborough, MA

$21 - $24/hr

Providing documented individual and group clinical services and case management to clients with mental health, substance abuse, or dual diagnosis problems. * Developing implements and revising ...

Spectrum Health Systems

Case Manager

Westborough, MA

$21/hr

Providing documented individual and group clinical services and case management to clients with mental health, substance abuse, or dual diagnosis problems. * Developing implements and revising ...

Spectrum Health Systems

$21 - $21.50/hr

Providing documented individual and group clinical services and case management to clients with mental health, substance abuse, or dual diagnosis problems. * Developing implements and revising ...

Spectrum Health Systems

Case Manager

Westborough, MA · On-site

$21 - $21.50/hr

Providing documented individual and group clinical services and case management to clients with mental health, substance abuse, or dual diagnosis problems. * Developing implements and revising ...

Spectrum Health Systems

Case Manager

Westborough, MA · On-site

$21 - $24/hr

Providing documented individual and group clinical services and case management to clients with mental health, substance abuse, or dual diagnosis problems. * Developing implements and revising ...

Franklin Professionals

Case Manager

Boxborough, MA · On-site

Case Manager Location: Harvard, Massachusetts Why Join us? Join a compassionate human services organization dedicated to helping individuals live safely, independently, and meaningfully within their ...

MERYL'S SAFE HAVEN, INC.

Case Manager

Worcester, MA · On-site

$22/hr

As a Case Manager, you will be responsible for providing comprehensive support and guidance to individuals and families in need. Your role will involve assessing client needs, developing and ...

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Case Manager Counselor information

See Worcester, MA salary details

$14

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How much do case manager counselor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for case manager counselor in Worcester, MA is $23.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $25.67 per hour, depending on experience, location, and employer.

What does a case manager counselor do?

A Case Manager Counselor works with clients to assess their needs, develop treatment or service plans, and connect them with appropriate resources and support. They help clients navigate complex systems, such as healthcare, social services, or legal assistance, providing guidance and advocacy throughout the process. Case Manager Counselors often monitor progress, coordinate with other professionals, and adjust plans as needed to ensure clients achieve their goals.

What are the key skills and qualifications needed to thrive as a case manager counselor?

To thrive as a Case Manager Counselor, you need a background in social work, counseling, or psychology, often supported by a relevant bachelor's or master's degree and, in some cases, state licensure. Familiarity with case management software, documentation systems, and knowledge of community resources are typically required. Strong interpersonal skills, active listening, empathy, and problem-solving abilities help build trust and effectively support clients. These skills and qualifications are crucial for coordinating comprehensive care plans, advocating for clients, and achieving positive outcomes in complex social service environments.

What are some common challenges faced by case manager counselors when supporting clients, and how can they be addressed?

Case Manager Counselors often encounter challenges such as managing heavy caseloads, addressing complex client needs, and navigating limited community resources. Effective time management, strong organizational skills, and consistent communication with clients and multidisciplinary teams can help mitigate these challenges. Building a robust network of community partners and participating in regular training also empowers counselors to provide comprehensive support and adapt to evolving client situations.

What is the difference between Case Manager Counselor vs Social Worker?

AspectCase Manager CounselorSocial Worker
CredentialsOften requires a bachelor's or master's degree in counseling, psychology, or social work; licensure may be neededTypically requires a bachelor's or master's degree in social work (BSW or MSW); licensure is usually required
Work EnvironmentHealthcare facilities, community agencies, mental health clinicsHospitals, schools, government agencies, community organizations
Employer & IndustryHealthcare providers, mental health organizations, social service agenciesPublic and private social service agencies, healthcare, education

While both roles involve supporting clients and coordinating services, Case Manager Counselors focus more on counseling and mental health support, whereas Social Workers often handle broader social issues, advocacy, and resource connection. Understanding these differences helps in choosing the right career path or job search focus.

Can I be a case manager counselor without a degree?

A case manager counselor typically needs at least a high school diploma or equivalent, but many employers prefer candidates with a bachelor's degree in social work, psychology, or a related field. Certification or licensure may be required depending on the state or organization, and relevant skills include communication, organization, and knowledge of social services. Having a degree can improve job prospects and advancement opportunities in this field.

What is a case manager counselor in counseling?

A case manager counselor is a professional who assesses clients' needs, develops treatment plans, and coordinates services to support their mental health, substance abuse recovery, or social services. They often work in healthcare or social service settings, utilizing counseling skills and case management tools to ensure clients receive appropriate resources and ongoing support.

What cities near Worcester, MA are hiring for Case Manager Counselor jobs?

Cities near Worcester, MA with the most Case Manager Counselor job openings:

Case Manager Counselor jobs near you
Infographic showing various Case Manager Counselor job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,159 per year, or $23.6 per hour.

Case Manager

American Addiction Centers

Worcester, MA • On-site

$20 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

American Addiction Centers rating

7.1

Company rating: 7.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Overview
Company Summary
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Schedule for this role is 8A-8:30p or 7:30a-8p (3 shifts per week; 12 hour shifts) with every other weekend rotation.
Responsibilities
Job Summary
The Case Manager is responsible for delivering comprehensive patient care, including individual, group, and family counseling. Key duties include conducting initial and ongoing clinical assessments, demonstrating expertise in various therapeutic interventions, and utilizing evidence-based practices. The Case Manager will actively participate in the Treatment team, coordinate services for patients as needed, and serve as an advocate by communicating with the Utilization Review (UR) department regarding all aspects of patient care. This role is integral to American Addiction Centers' commitment to providing the most comprehensive care possible to address issues that may hinder a patient's recovery.
Duties and Responsibilities:
  • Provide substance abuse counseling services in accordance with the state laws, licensing boards, and professional ethical guidelines.
  • Maintain a full patient caseload.
  • Provide intervention, assessments, treatment planning, and individual/group counseling.
  • Initiate and provide family counseling services.
  • Provide intervention, assessments, and group counseling.
  • Facilitate therapeutic groups as assigned.
  • Provide clinical services and assist when needed with patients as assigned by the clinical director.
  • Participate in daily treatment team meetings and program staff meetings.
  • Ensure that all documentation meets contract, licensure, accreditation and standards for services in a timely manner following the AAC's documentation policy guidelines.
  • Communicate efficiently with other departments to ensure the best care for patients.
  • Provide clinical services to the outpatient and inpatient adult population.
  • Understand and abide by State Department standards, facility accreditation, AAC's policy and procedures.
  • Identify, evaluate, and address situations which may be potentially harmful to patients and report any patient or safety concerns to the Clinical Director and/or Facility Executive Director.
  • Adhere to company code of ethics and maintain professional boundaries with patients at all times.
  • Respectful of patient rights as well as understanding of patients unique recovery needs.
  • Communicate with all staff, patients, and families using excellent professional written and verbal skills.
  • Participate in required clinical supervision, training, and staff meetings.
  • Work as a larger interdisciplinary team along with other departments to ensure quality of care.
  • Demonstrate dependability and adaptability with patients and staff.
  • Maintains confidentiality of patient and company information.
  • Abide by the standards of HIPAA and 42 CFR Part 2 guidelines.
  • Maintain upkeep of personal professional licensing, certification, and CEU's as required by state boards without lapse, holds, suspensions, or investigation.
  • Assists in monitoring and managing the patient community as a therapeutic milieu.
  • Intervenes in crisis situations to deescalate and resolve crises.

Qualifications
Education/ Experience:
  • High School Diploma or GED required; Bachelor's Degree in Behavioral Sciences (e.g. social work, counseling or psychology) preferred.
  • Minimum of 2 years experience in a behavioral healthcare field strongly preferred.
  • Experience working with substance abuse, addictions, mental health, cognitive behavior treatment and motivational interviewing.
  • Knowledge of utilizing electronic health record software and documentation.
  • Knowledge of ASAM criteria.
  • Ability to read, write and interpret written information, type documentation, present information to groups and participate in meetings.
  • Working knowledge of Microsoft and Google.
  • Must be able to work overtime, weekends, holidays, and flexible hours.
  • Valid driver license and insurable driving record (If driving a company vehicle or if driving personal vehicle for company business; refer to Guidelines for Driving Company Vehicles).

Physical Requirements:
AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws
  • Prolonged sitting at a desk
  • Must be able to lift 15 pounds at a time

Certificates and Licenses:
  • State recognized (CADC) alcohol and drug counseling certification (or intern SUD counselor certification) preferred and/or working towards.

Compensation Transparency: In accordance with the Massachusetts Pay Transparency Act, the reasonable estimate of the pay range for this position $26.00-$30.00 per hour. Actual compensation within this range will depend on the candidate's skills, experience, education, and relevant qualifications. Generally, placement within the upper portion of the range is reserved for candidates with several years of directly related experience or exceptional expertise.
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

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