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Case Management Intern Jobs in Apollo, PA (NOW HIRING)

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How much do case management intern jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for case management intern in Apollo, PA is $15.52, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.36 per hour, depending on experience, location, and employer.

What is a case management intern?

Case Management Interns are students or recent graduates who assist case managers in coordinating services and resources for clients in settings such as healthcare, social work, or community organizations. Their duties often include conducting client interviews, helping with assessments, maintaining documentation, and supporting clients through various processes. This internship provides hands-on experience in case management, allowing interns to develop skills in communication, organization, and client advocacy while working under supervision.

What tasks and responsibilities can a case management intern expect during their internship?

As a Case Management Intern, you will typically assist with client intake, maintain case files, and help coordinate services under the guidance of experienced case managers. Your daily tasks may include conducting initial assessments, documenting client interactions, and participating in team meetings. You may also have opportunities to observe client advocacy, resource referral, and interdisciplinary collaboration, gaining exposure to real-world challenges in social services. This hands-on experience is valuable for building foundational skills and understanding the workflow of case management teams.

What are the key skills and qualifications needed to thrive as a case management intern?

To thrive as a Case Management Intern, you need a foundational understanding of social work or human services principles, typically supported by enrollment in a relevant degree program. Familiarity with case management software, client intake systems, and documentation tools is often required. Strong interpersonal skills, active listening, and cultural sensitivity help you build trust and effectively support clients. These skills are crucial for providing effective assistance, maintaining accurate records, and ensuring positive outcomes for diverse client populations.

What is the difference between Case Management Intern vs Case Coordinator?

AspectCase Management InternCase Coordinator
Required CredentialsTypically pursuing or recent graduate in social work, psychology, or related fieldRelevant experience in case management, often with some certification or licensure
Work EnvironmentInternship setting, supervised, educational focusFull-time role, responsible for managing cases independently
Employer & IndustryNonprofits, healthcare, social servicesHealthcare facilities, social service agencies
Search & Comparison IntentLearning about entry-level roles, internshipsUnderstanding career progression, job responsibilities

The main difference is that a Case Management Intern is typically a student or recent graduate gaining experience under supervision, while a Case Coordinator is a more experienced professional managing cases independently. Interns focus on learning, whereas coordinators handle casework and client interactions regularly.

What cities near Apollo, PA are hiring for Case Management Intern jobs?

Cities near Apollo, PA with the most Case Management Intern job openings:

Case Management Intern jobs near you
Infographic showing various Case Management Intern job openings in Apollo, PA as of August 2026, with employment types broken down into 72% Full Time, 20% Part Time, 1% Temporary, and 7% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $32,278 per year, or $15.5 per hour.

Pennsylvania Workers' Compensation Claims Supervisor (Remote)

CCMSI

Pittsburgh, PA • On-site, Remote

$85K - $95K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

CCMSI rating

7.9

Company rating: 7.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Overview
Workers' Compensation Claim Supervisor - Pennsylvania
Location: Remote
Schedule: Monday - Friday, 8:00 AM - 4:30 PM
Salary Range: $85,000 - $95,000 annually
Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don't just process claims-we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary
This role supervises approximately seven Workers' Compensation adjusters handling Pennsylvania claims and is responsible for driving claim quality, technical excellence, employee development, and operational performance. The Supervisor serves as a trusted resource for adjusters, leadership, and business partners while ensuring compliance with Pennsylvania Workers' Compensation regulations and Corporate Claim Standards.
The position combines leadership responsibilities with technical oversight, requiring a strong understanding of compensability analysis, litigation management, reserving practices, return-to-work strategies, and claim resolution.
The successful candidate will coach and develop adjusters, conduct file reviews, support complex claim strategy discussions, and help create a high-performing team environment focused on quality, accountability, and service.
Responsibilities
When we hire supervisors at CCMSI, we look for people-leaders who recognize that every claim impacts a real person's livelihood, hold themselves and their teams accountable for results, and approach challenges as opportunities to develop others and drive excellence.
  • Review, assign and provide supervision of all claim activity for designated claims to ensure compliance with Corporate Claim Standards, client specific handling instructions and in accordance with applicable laws.
  • Investigate, evaluate and adjust assigned claims in accordance with established claim handling standards and laws.
  • Reserve establishment and/or oversight of reserves for designated claims within established reserve authority levels.
  • Provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist designated claim staff in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Direct handling of designated litigated and complex claims.
  • Provide education, training and assist in the development of claim staff.
  • Review and maintain personal diary on claim system.
  • Supervision of all claim activity for specified accounts.
  • Compliance with Corporate Claim Handling Standards and special client handling instructions as established.

Qualifications
Required
  • 10+ years of Workers' Compensation claims handling experience
  • Strong working knowledge of Pennsylvania Workers' Compensation laws, regulations, and claim handling practices
  • Prior supervisory, leadership, mentoring, or team lead experience
  • Experience handling claims from investigation through resolution
  • Strong understanding of:
    • Compensability determinations
    • Reserve management
    • Medical management
    • Litigation oversight
    • Return-to-work strategies
    • Settlement negotiations
  • Ability to coach and develop claims professionals
  • Strong organizational, problem-solving, and decision-making skills
  • Excellent verbal and written communication abilities
  • Ability to work independently in a remote environment
  • Strong customer service and relationship management skills
  • Proficiency with Microsoft Office applications
  • Reliable attendance during established business hours

Nice to Have
  • Prior supervisory or people-lead experience within Workers' Compensation.
  • Bachelor's degree or equivalent combination of education and experience.
  • AIC, CPCU, or ARM preferred
  • Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required.

Why You'll Love Working Here
  • 4 weeks PTO + 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Internal training and advancement opportunities
  • Culture: A supportive, team-based work environment

How We Measure Success
At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:
  • Quality claim handling - thorough investigations, strong documentation, well-supported decisions
    • Compliance & audit performance - adherence to jurisdictional and client standards
    • Timeliness & accuracy - purposeful file movement and dependable execution
    • Client partnership - proactive communication and strong follow-through
    • Professional judgment - owning outcomes and solving problems with integrity
    • Cultural alignment - believing every claim represents a real person and acting accordingly

This is where we shine, and we hire adjusters who want to shine with us.
Compensation & Compliance
  • Compensation: The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
  • Visa Sponsorship: CCMSI is unable to provide visa sponsorship for this position.
  • ADA Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Equal Opportunity Employer: CCMSI is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Core Values
At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:
  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed.

We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.
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