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Case Management Intern Jobs in Reading, PA (NOW HIRING)

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Case Management Intern information

See Reading, PA salary details

$8

$16

$21

How much do case management intern jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for case management intern in Reading, PA is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Case Management Intern vs Case Coordinator?

AspectCase Management InternCase Coordinator
Required CredentialsTypically pursuing or recent graduate in social work, psychology, or related fieldRelevant experience in case management, often with some certification or licensure
Work EnvironmentInternship setting, supervised, educational focusFull-time role, responsible for managing cases independently
Employer & IndustryNonprofits, healthcare, social servicesHealthcare facilities, social service agencies
Search & Comparison IntentLearning about entry-level roles, internshipsUnderstanding career progression, job responsibilities

The main difference is that a Case Management Intern is typically a student or recent graduate gaining experience under supervision, while a Case Coordinator is a more experienced professional managing cases independently. Interns focus on learning, whereas coordinators handle casework and client interactions regularly.

What is a case management intern?

Case Management Interns are students or recent graduates who assist case managers in coordinating services and resources for clients in settings such as healthcare, social work, or community organizations. Their duties often include conducting client interviews, helping with assessments, maintaining documentation, and supporting clients through various processes. This internship provides hands-on experience in case management, allowing interns to develop skills in communication, organization, and client advocacy while working under supervision.

What are the key skills and qualifications needed to thrive as a case management intern?

To thrive as a Case Management Intern, you need a foundational understanding of social work or human services principles, typically supported by enrollment in a relevant degree program. Familiarity with case management software, client intake systems, and documentation tools is often required. Strong interpersonal skills, active listening, and cultural sensitivity help you build trust and effectively support clients. These skills are crucial for providing effective assistance, maintaining accurate records, and ensuring positive outcomes for diverse client populations.

What tasks and responsibilities can a case management intern expect during their internship?

As a Case Management Intern, you will typically assist with client intake, maintain case files, and help coordinate services under the guidance of experienced case managers. Your daily tasks may include conducting initial assessments, documenting client interactions, and participating in team meetings. You may also have opportunities to observe client advocacy, resource referral, and interdisciplinary collaboration, gaining exposure to real-world challenges in social services. This hands-on experience is valuable for building foundational skills and understanding the workflow of case management teams.

What are the most commonly searched types of Case Management jobs in Reading, PA?

The most popular types of Case Management jobs in Reading, PA are:

What cities near Reading, PA are hiring for Case Management Intern jobs?

Cities near Reading, PA with the most Case Management Intern job openings:

Case Management Intern jobs near you
Infographic showing various Case Management Intern job openings in Reading, PA as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,505 per year, or $16.1 per hour.

County Caseworker - (Children & Youth Services - 2nd Shift)

County of Berks, Pennsylvania

Reading, PA

Full-time

Re-posted 18 days ago

Job description

POSITION SUMMARY: 

Investigate all types of suspected abuse, including physical, sexual, emotional, and serious physical neglect, as well as reports of alleged general neglect during the second shift.  Supplements the Emergency Duty function of the agency.  Work is performed in accordance with established State and County regulations, policies, and procedures, and employees are expected to exercise independent judgment and initiative.  Work is reviewed by a County Casework Supervisor to assess individual caseworkers' abilities, compliance with regulations/procedures, and timeframes.

Caseworkers will carry a caseload of no more than fifteen (15) cases and will supplement the investigations being completed by other departmental staff. BCCYS Second Shift hours will be 3 PM to 12 AM, rotating between weeknights and on-call weekends.  On-call shall be defined as Saturday 8 AM to Sunday 10 PM.   Caseworkers shall also serve as back-up for the Emergency Duty caseworker during their regular work shift, as availability allows and as assigned by the supervisor.

Caseworkers will be expected to be available for the Court, as necessary, and to attend staff meetings.  Attendance at full-day trainings shall be in lieu of their regular workday.

Caseworkers shall be given the first opportunity to work an ED shift in the event the second Emergency Duty caseworker is not available.  The 2nd shift caseworkers shall rotate the first-choice position, beginning with the most tenured caseworker. 

POSITION RESPONSIBILITIES:

Essential Functions

The duties and responsibilities of this position include, but are not necessarily limited to:

  • Obtains information from clients, members of their families, and others, necessary for the identification of social, economic, emotional, health, or physical problems and for assisting clients in obtaining a wide variety of services on the basis of established policy, regulations, and statutes.
  • Provides casework and counseling services to clients and members of their families to aid them in achieving a more satisfactory adjustment to their specific problems or situations.
  • Provides protective and supportive services for abused or neglected children and adults.
  • Prepares documents and provides testimony in court according to agency procedure.
  • Provides protective and supportive services for clients who are in situations detrimental to their well-being or that of the community, or who are undergoing treatment or hospitalization. 
  • Participates in developing service plans to address the needs of clients and their families.
  • Continually assess the adequacy of client service plans and revise, when necessary, to achieve goals and objectives.
  • Identifies appropriate community resources for clients, and refers and links them to those resources, advocating on their behalf.
  • Works collaboratively with social agencies, hospitals, clinics, courts, and other community resources.
  • Teaches clients home and budget management, childcare and parenting skills; and assists with housing, employment, recreation, and living arrangements, as required.
  • Interprets agency policy.
  • Attends staff meetings.
  • Documents case activity.
  • For bilingual County Case Worker II, translating forms from English to Spanish, and interpreting client phone calls from Spanish to English.

MINIMUM EDUCATION AND EXPERIENCE:

One of the following is required:

  • One (1) year of experience as a County Caseworker I; a satisfactory PER; a supervisory recommendation; and no disciplinary measures.
  • Successful completion of the County Social Casework Intern Program; supervisory approval; satisfactory PER; and no disciplinary measures.
  • A bachelor's degree with a social welfare major.
  • A bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences, and one year of professional social casework experience in a public or private social service agency;

A successful interview and written sample are also required.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

  • Knowledge of current social case management principles, techniques, and methods.
  • Knowledge of current social, economic, and health problems and resources, and the recognition of their impact on the growth and development of people.
  • Knowledge of individual and group development and behavior, and ways of working effectively with adults and children who have social, economic, emotional, or health problems.
  • Knowledge of the basic principles and methods of program interpretation and community organization.
  • Knowledge of social welfare policy and law as they relate to agency function and purpose.
  • Ability to work effectively with people and aid them to grow in the constructive use of their potential in adjusting to their specific problems.
  • Ability to understand and accept the needs and rights of others and to work with adults and children who are physically challenged, emotionally troubled, or economically disadvantaged.
  • Ability to conduct individual and family interviews and to use them to identify individual and family problems.
  • Ability to establish and maintain effective working relationships with clients, their families, other staff, outside agencies and institutions, and the public.
  • Ability to plan and organize work, prepare adequate records and reports, set priorities, and maintain a caseload in an effective and timely manner.
  • Ability to interpret and apply relevant laws, regulations, and policies governing agency services.
  • Ability to adequately express ideas orally and in writing.
  • Ability to accept direction and supervision as well as the flexibility to change daily assignments on short notice.
  • Demonstrated proficiency in Microsoft Word and Excel.
  • Ability to handle stress.
  • Physical presence in the office is required.
  • Must have a valid PA driver's license, a good driving record, a car available for daily use that is in good working condition, and fully insured.

PHYSICAL DEMANDS:

Occasional light lifting (under 40 pounds).

WORKING ENVIRONMENT:

 Office environment and various field locations as assigned. 

This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position, and may be changed where appropriate.

Equal Employment Opportunity Statement:


The County of Berks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, political affiliation or any other characteristic protected by federal, state, or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


About Us:

Berks County is a combination of rich farm country, industry, beautiful parks, entertainment, and top-notch educational institutions. Whether you are interested in County services, the availability of our parks, tax rates, or other county information, this is the place to start.

Mission Statement:

It is the mission of Berks County government and all County employees to administer and deliver services to the citizens of the County in the most effective, efficient and professional manner possible within the constraints of the financial resources available.

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