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Case Management Director Jobs in Delafield, WI (NOW HIRING)

UHS

Case Manager

West Allis, WI · On-site

$19.75 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responsibilities Case Manager Opportunity! This full-time opportunity offers 40 hours per week ... Minimum of three (3) years' experience in a psychiatric health care facility with direct experience ...

Enhance Rehabilitation

Director of Rehab

Waukesha, WI · On-site

Enhance Rehabilitation is now hiring a Director of Rehab to oversee rehabilitation services in one ... Ensures the clinical management of the rehab department, including oversight related to case ...

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All JobsCase Management JobsCase Management Director JobsCase Management Director Jobs in Delafield, WI

Case Management Director information

See Delafield, WI salary details

$43.2K

$118.6K

$191.3K

How much do case management director jobs pay per year?

As of Aug 20, 2026, the average yearly pay for case management director in Delafield, WI is $118,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,000.00 and $135,700.00 per year, depending on experience, location, and employer.

What does a case management director do?

As a case management director, you typically work in a hospital or healthcare facility, ensuring that the patient care meets organizational standards. Duties in a case management director role involve overseeing a team of case managers, guiding and training personnel, developing policies and procedures for the work, establishing and adhering to budgets, communicating with physicians and nurses, providing educational resources to patients, and managing related in-facility projects and patient outreach. Responsibilities can also include analytical tasks such as producing and evaluating reports, tracking department progress, reviewing treatment plans and goals, and providing feedback to case managers.

What does a case management director do?

A Case Management Director oversees the case management department within a healthcare facility, ensuring that patients receive coordinated and effective care. They manage a team of case managers, develop care policies, and collaborate with physicians and other healthcare professionals to optimize patient outcomes. Their responsibilities also include monitoring compliance with regulations, improving care transition processes, and managing department budgets. Ultimately, the Case Management Director plays a crucial role in enhancing patient satisfaction and the efficiency of healthcare delivery.

What are the key skills and qualifications needed to thrive as a case management director, and why are they important?

To thrive as a Case Management Director, you need a comprehensive background in healthcare, social work, or nursing, often supported by a bachelor's or master's degree and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records (EHRs), and certifications like ACM or CCM is highly valued. Leadership, strategic thinking, and strong communication skills help drive team performance and coordinate care effectively. These competencies are crucial for ensuring optimal patient outcomes, regulatory compliance, and efficient resource management across healthcare settings.

What are some common challenges faced by case management directors, and how can they effectively address them?

Case Management Directors often encounter challenges such as coordinating multidisciplinary teams, managing caseloads efficiently, and ensuring compliance with evolving healthcare regulations. To address these issues, strong communication and leadership skills are essential, as is staying up to date with regulatory changes and best practices in care coordination. Building collaborative relationships across departments and implementing data-driven strategies can help streamline processes and improve patient outcomes.

What is the difference between Case Management Director vs Case Manager?

AspectCase Management DirectorCase Manager
CredentialsRelevant certifications (e.g., CCM, ACM), bachelor’s or master’s degree in healthcare or social servicesRelevant certifications (e.g., CCM), bachelor’s degree in related field
Work EnvironmentHealthcare facilities, insurance companies, social service agencies, overseeing teamsHospitals, clinics, community agencies, directly working with clients
ResponsibilitiesOverseeing case management programs, strategic planning, staff supervisionAssessing client needs, developing care plans, coordinating services

The main difference is that a Case Management Director oversees the entire program and manages staff, while a Case Manager works directly with clients to coordinate care. The director has broader responsibilities and strategic oversight, whereas the case manager focuses on individual client needs.

Is case management a good career?

A career as a case management director involves overseeing case managers and coordinating services in healthcare, social services, or legal settings. It requires strong organizational, communication, and leadership skills, often supported by relevant certifications and a background in the field. The role offers opportunities for advancement and meaningful work helping clients access resources and support.

What is a case management director?

A case management director is a healthcare or social services professional responsible for overseeing case management programs, coordinating services for clients, and ensuring compliance with regulations. They typically manage staff, develop policies, and utilize case management software to improve client outcomes. Strong leadership, communication skills, and relevant certifications are often required.
More about Case Management Director jobs

What cities near Delafield, WI are hiring for Case Management Director jobs?

Cities near Delafield, WI with the most Case Management Director job openings:

Case Management Director jobs near you

Case Manager- Waukesha County

Community Action Coalition For South Central WI, Inc.

Waukesha, WI • On-site

$41K - $43K/yr

Full-time

Re-posted 19 hours ago

Job description

The Community Action Coalition for South Central Wisconsin is a tri-county non-profit organization serving the counties of Dane, Jefferson and Waukesha that works in a coordinated and comprehensive manner to develop and implement community-driven programs and services that will make a critical difference in the lives of low-income families and individuals, that will advance the revitalization of low-income communities, and that will ultimately provide empowerment of low-income families and individuals in rural and urban areas.
The Case Manager I provides direct support to individuals and families seeking assistance through Community Action Coalition programs. This role focuses on intake, assessment, service planning, and connecting participants with community resources. Case Manager I is an entry to mid-level position designed for individuals who are developing their professional expertise in client services.

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