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Case Management Assistant Jobs in Springdale, AR

Reliant Rehabilitation

Occupational Therapy Assistant

Rogers, AR · On-site

$24.25 - $32.75/hr

... Assistant provides occupational therapy services to patients under the supervision of a licensed ... case management. Uphold professional conduct that reflects Reliant Rehabilitation's commitment to ...

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Case Management Assistant information

See Springdale, AR salary details

$11

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$26

How much do case management assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for case management assistant in Springdale, AR is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Springdale, AR? The most popular types of Case Management jobs in Springdale, AR are:
What job categories do people searching Case Management Assistant jobs in Springdale, AR look for? The top searched job categories for Case Management Assistant jobs in Springdale, AR are:
What cities near Springdale, AR are hiring for Case Management Assistant jobs? Cities near Springdale, AR with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Springdale, AR as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,103 per year, or $18.8 per hour.

RN Case Manager - Home Hospice

Circle of Life, Corp

Siloam Springs, AR • On-site

Other

Re-posted 9 hours ago

Job description

The Case Manager works M-F 8-4:30.  We have multiple territories spanning NWA and NE Oklahoma.

The RN Case Manager assumes patient care responsibilities for individual patients including: Completing comprehensive physical assessment, pain assessment and management, symptom control management as it relates to terminal illness, coordination of Circle of Life services to the patient/family, completes required documentation (i.e. assessments, care plans, clinical notes, agency tracking forms, etc.) In a timely manner in accordance with COL policies, establishes a therapeutic nursing relationship with the Hospice patient/family/caregivers, provides weekend coverage and may assist during times of excessive nursing absenteeism.

Requirements: Current unrestricted AR RN license, BLS certification, strong assessment skills with critical thinking and high level of problem solving within a healthcare facility. Strong documentation and communication with the ability to stay calm and cope with human suffering/emergencies. Prefer hospice experience, home health, or acute care nursing experience with computer charting experience.

  1. Assumes primary responsibility for assigned patients and performs all phases of the nursing process.
  2. Communicates with attending physicians, staff members, and other agencies as necessary to coordinate optimal care and use of resources for patients/caregivers.
  3. Educates patients/caregivers regarding hospice philosophy, disease progression, physical components of care, stages of dying, and other aspects of the POC as necessary.
  4. Documents all patient related information according to policies and procedures.
  5. Seeks input from IDT members regarding the patient POC to obtain additional knowledge and support.
  6. Reviews and updates the POC at least every 60 days per regulatory standards.
  7. Regularly attends and participates in IDT meetings to ensure that the POC reflects current patient care needs.
  8. Prepares in advance for IDT meetings.
  9. Assesses need for Certified Nursing Assistant services.
  10. Conducts CNA supervisory visits per regulatory standards.
  11. Asses the need for and revises the CNA care plan.
  12. Informs the PCM of unusual or potentially problematic patient/caregiver issues as identified.
  13. Maintains annual clinical competencies.
  14. Identifies patients who may potentially revoke or need to be discharged.
  15. Models prompt and regular attendance.
  16. Exhibits cost effective use of time, mileage and supplies.
  17. Demonstrates familiarity with and adheres to policies and procedures, state, federal, and accrediting agency's requirements.
  18. Provides notification of absence per policy.
  19. Promotes and maintains respect for rights, privacy, and confidentiality of others.

Find the connection between your compassion, expertise and exceptional community care with hospice leader, Circle of Life. Passionate about making a difference in the lives of others on an everyday basis, we foster a culture of compassion and collaboration. As Northwest Arkansas' premiere hospice provider, we operate two beautiful inpatient hospice care facilities and offer outpatient hospice services for Benton, Washington, Madison, and Carroll counties. Circle of Life is the largest and most respected hospice in the area, serving the region as a top not-for-profit organization for more than 30 years.

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