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Case Management Assistant Jobs in Jackson, MI (NOW HIRING)

genex

PT Vocational Case Manager (CRC)

Jackson, MI

$18.25 - $22/hr

Professionalism is monitored daily by management. May assist in training/orientation of new staff as requested. Monitors functions assigned to non-case managers and provides input on the performance ...

Hospice of Michigan

Medical Assistant, EverCare

MI · On-site

$17.25 - $22.25/hr

The EverCare Medical Assistant (MA) is a key member of the interdisciplinary EverCare geriatric ... RN Case Manager (RNCM), and Triage team, providing both field-based clinical support during ...

Oaklawn Hospital

Nurse Aide

Marshall, MI · On-site

$30K - $40K/yr

Reports any changes in patient/client condition and needs to the Case Manager and communicates with ... Certified Nursing Assistant. American Heart Association or American Red Cross Basic Cardiac Life ...

People Matters

Public Health Nurse

Charlotte, MI

In this Public Health Nurse role, you will have the opportunity to: 1. Handle case management to ... Assist in community health education; represent the department at community activities and on ...

Peoplematters

Public Health Nurse

Charlotte, MI · On-site

In this Public Health Nurse role, you will have the opportunity to: 1. Handle case management to ... Assist in community health education; represent the department at community activities and on ...

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How much do case management assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for case management assistant in Jackson, MI is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.31 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
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What are the most commonly searched types of Case Management jobs in Jackson, MI?

The most popular types of Case Management jobs in Jackson, MI are:

What job categories do people searching Case Management Assistant jobs in Jackson, MI look for?

The top searched job categories for Case Management Assistant jobs in Jackson, MI are:

What cities near Jackson, MI are hiring for Case Management Assistant jobs?

Cities near Jackson, MI with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Jackson, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $40,229 per year, or $19.3 per hour.

Regional Case Manager Registered Nurse

Howell, MI • On-site

MediLodge

5.4

Company rating: 5.4 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

183rd of 243 rated social care providers

People enjoy working here

Learn more about MediLodgeexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Regional Case Manager (RCM) Registered Nurse (RN)
Are you ready to reset your case management career with a dynamic and growing healthcare company? If you're ready for the challenge, YOU could be the right fit for this position! Prestige Healthcare is a leading provider of skilled nursing and rehabilitation services. We are seeking a dynamic remote Regional Case Manager who has a strong work ethic, exceptional organization skills, pays attention to detail, and enjoys working in a fast-paced environment to join our team!
Can You Answer Yes to the Following Questions? If So, Apply Today!
  • Are you a Registered Nurse with exceptional Case Management experience in long-term care?
  • Do you consider yourself an expert in Medicaid, Medicare, and MDS?
  • Are you looking for a new challenge and a supportive corporate team?

What Benefits Do We Offer You? We understand that our employees work best when they are healthy, happy, and excited about the here and now, as well as the future. For that reason, we offer a wide range of benefits with your well-being in mind, including:
  • Competitive Salary
  • Affordable Medical, Dental, and Vision Benefits for You & Your Family
  • Employee Benefits Concierge - to Guide You in Maximizing Your Benefits
  • Three Pet Insurance Options for your Furry Friend
  • Tuition Reimbursement
  • Student Loan Repayment Program
  • Company Paid Life Insurance
  • Paid Vacation Days with Rollover Option and Sick Time
  • 401k Retirement with Company Match
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Unlimited Referral Bonuses and more!

Summary:
The Regional Case Manager is responsible for maintenance of a case load of managed care patients and to review clinical records, negotiate rates, exclusions, and length of stay with case managers from managed care organizations. Provides the link between managed care related regional and corporate initiates and partners with Operations, Marketing, Clinical Reimbursement, Therapy, Finance and Billing to implement managed care processes and procedures according to company policies and procedures.
Qualifications:
Education:
  • Registered Nurse preferred.

Experience:
  • Five years of experience with long-term care related managed care. A background in MDS is preferred.

Job Functions:
  • Review all managed care contracts executed for their facilities.
  • Understand and communicate the needs of the regional and center staff to the Director of Managed Care to assure consistency in direction and execution of managed care.
  • Establish relationships with managed care organization's Case Managers, specific to region.
  • Review clinical record, identify and negotiate higher levels and exclusions, where applicable.
  • Negotiate all rates, levels and one-time contracts for defined health centers managed care patients.
  • Obtain authorization, re-authorization and notifications for all new managed care patients for health center.
  • Complete all required documentation associated with rates, levels of care, cuts and exhausts as required by managed care organization.
  • Complete and maintain Case Manager Log on a daily basis.
  • Communicate with centers the needed documentation for continued stay and patient cuts.
  • Participate with facilities weekly (telephonically or center visit) to review managed care patients.
  • Participate in monthly triple check meetings for final review of UB statements and billing of negotiated exclusions.
  • Train facility staff on pre-admission case management process specific to their regional contracts.
  • Work collaboratively with Sales and Marketing, Business Office, Therapy, and Clinical team to provide appropriate services needed within the definition of the managed care contract.
  • Assist with any audits by the managed care organizations in conjunction with Medical Review.
  • Performs other duties as assigned.

Knowledge/Skills/Abilities:
  • Ability to use personal computer and application software such as Excel and Microsoft Word.
  • Functional speech, vision and hearing.
  • Ability to communicate professionally and effectively with referral sources at all levels of the organization both orally and in written form.
  • Strong organizational skills. Ability to organize and prioritize.
  • Able to work independently, self-motivated and goal oriented. Demonstrates self-confidence.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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