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Case Analyst Jobs in Washington, DC (NOW HIRING)

PCI Government Services LLC

Case Analyst

Washington, DC · On-site

$75K - $85K/yr

This is a Case Analyst position providing comprehensive legal case management support to the Civil Division of the Department of Justice. The role requires demonstrated experience working with courts ...

ESM

Business Data Analyst

Vienna, VA · Remote

Required Knowledge, Skills and Abilities (KSA)Strong analytical skills to conduct business case analyses, interpret IT performance metrics, and generate data-driven insightsProficiency in portfolio ...

ESM

Business Data Analyst

Vienna, VA

Strong analytical skills to conduct business case analyses, interpret IT performance metrics, and generate data-driven insights * Proficiency in portfolio and task management tools, including MS ...

ESM

Business Data Analyst

Vienna, VA · On-site

Strong analytical skills to conduct business case analyses, interpret IT performance metrics, and generate data-driven insights * Proficiency in portfolio and task management tools, including MS ...

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Case Analyst information

See Washington, DC salary details

$44.2K

$93.6K

$152.3K

How much do case analyst jobs pay per year?

As of Aug 28, 2026, the average yearly pay for case analyst in Washington, DC is $93,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $107,000.00 per year, depending on experience, location, and employer.

What is a case analyst?

A Case Analyst is a professional who reviews, investigates, and evaluates cases within an organization, often in legal, insurance, or social services settings. Their primary responsibility is to gather and analyze information, assess case details, and provide recommendations or reports based on their findings. Case Analysts ensure that all relevant data is considered and that cases are handled efficiently and fairly. They may also interact with clients, legal teams, or other stakeholders to collect information and clarify details. The specific duties can vary depending on the industry and employer.

What are the key skills and qualifications needed to thrive as a case analyst, and why are they important?

To thrive as a Case Analyst, you need strong analytical skills, attention to detail, and a relevant bachelor’s degree such as in criminal justice, law, or business. Familiarity with case management software, databases, and strong proficiency in Microsoft Office are typically required. Excellent communication, critical thinking, and organizational skills help you stand out in this role. These abilities are essential for accurately assessing cases, efficiently managing information, and providing clear recommendations or reports.

What are some common challenges case analysts face when managing a high volume of cases, and how can they effectively prioritize their workload?

Case Analysts often encounter periods with a high volume of cases, which can make time management and prioritization challenging. To handle this effectively, it’s important to develop strong organizational skills, use case management software to track progress, and regularly communicate with team members or supervisors to clarify priorities. Establishing clear criteria for urgency, such as deadlines or client needs, helps ensure that the most critical cases receive attention first. Additionally, collaborating with colleagues and participating in regular case review meetings can provide valuable support and insights for managing workload efficiently.

What is the difference between Case Analyst vs Claims Processor?

AspectCase AnalystClaims Processor
Required CredentialsBachelor's degree often preferred, relevant certificationsHigh school diploma or equivalent, some certifications may be beneficial
Work EnvironmentOffice setting, analytical and review-focusedOffice setting, processing claims and data entry
Employer & Industry UsageInsurance companies, legal firms, healthcareInsurance companies, healthcare providers

While both roles involve handling cases and data, a Case Analyst typically conducts detailed case reviews and analysis, often requiring higher education and specialized knowledge. A Claims Processor primarily focuses on processing insurance claims efficiently, with less emphasis on analysis. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What are popular job titles related to Case Analyst jobs in Washington, DC?

For Case Analyst jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Case Analyst jobs in Washington, DC look for?

The top searched job categories for Case Analyst jobs in Washington, DC are:

Case Analyst jobs near you
Infographic showing various Case Analyst job openings in Washington, DC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $93,270 per year, or $44.8 per hour.

Case Analyst

Washington, DC • On-site

PCI Government Services LLC
See more jobs at PCI Government Services LLCexternal

$75K - $85K/yr

Full-time

Re-posted 18 days ago

Job description

This is a Case Analyst position providing comprehensive legal case management support to the Civil Division of the Department of Justice. The role requires demonstrated experience working with courts and legal proceedings, including the interpretation of court orders from case initiation through trial, appeal, and final resolution. The ideal candidate has excellent interpersonal skills and demonstrates professional maturity and strong self‑control when responding to challenging events and circumstances.
This role is fully onsite and will report to the Program Manager.
Responsibilities
  • Manage frequent contact with the client, attorneys and other Civil Division personnel;
  • Train attorneys on how to use case management system and its associated modules and assist them with related functions;
  • Interview attorneys at multiple building locations and gather and maintain current, consistent and complete case information and make the necessary updates to the application/database;
  • Complete a minimum of 10 interviews/week and complete follow-up actions within 10 business days of interviews
  • Prepare and process Civil Division forms that dispose a stage or close a case;
  • Analyze computer-generated reports for omissions, inconsistencies, and anomalies in the data;
  • Recommend reports which identify omissions, inconsistencies and anomalies in data;
  • Research and analyze case documents and utilize tools such as Lexis to identify case information and interpret case events and case data;
  • Enter data into the application/database;
  • Maintain weekly work reports; and
  • Provide user support for CIMS and its associated modules, case tracking, and disposition and closure procedures, includes writing procedures and providing user training (one-on-one or group sessions).
Qualifications
  • B.S. or a B.A. degree
  • Paralegal Certificate
  • Research and analytical experience in a legal environment
  • Experience with courts and legal matters/cases from inception through trial, appeal, and resolution
  • Ability to interpret dispositive case information
  • Excellent written and effective oral communication skills
  • Proven track record of consistent and accurate application of rules and procedures
  • Flexibility to work effectively on multiple projects simultaneously
  • Able to demonstrate history of professional maturity and self-control in responding to events and circumstances
  • Ability to think proactively
  • Strong research and analytical skills
  • Excellent organizational skills with attention to details and follow-up actions
  • Ability to identify problem areas and recommend corrective actions to improve processes and procedures
  • Willingness to take initiative to complete assignments beyond the minimal requirements
  • Strong working knowledge of MS Word and MS Excel; and
  • Outstanding interpersonal skills demonstrating ability to work and interact professionally with all levels of government personnel, colleagues, and other contractor personnel—interpersonal skills needed are friendliness and approachability, active listening, teamwork, conflict resolution, and verbal and non-verbal communication.

PCI Federal (PCIF) and its subsidiaries are an equal-opportunity employer. PCIF does not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status.

Preference may be extended to qualified Native American Indian candidates in accordance with applicable federal law.

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