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Carrier Service Manager Jobs in Virginia (NOW HIRING)

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions ... The Service Manager will lead field technicians and operations professionals to efficiently execute ...

Service Manager

Portsmouth, VA · On-site

$68K - $90K/yr

... lifting, carrying and walking Cintas products in and out of customer accounts while maintaining ... Service Manager, Payroll, Performance Management, Manager, Customer Service, Finance, Human ...

Service Manager

Portsmouth, VA · On-site

$68K - $90K/yr

... lifting, carrying and walking Cintas products in and out of customer accounts while maintaining ... Management experience * Experience in industrial sales or customer service * Availability to start ...

The Food Service Manager is a management position responsible for developing and implementing ... Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. * Must be able to stand ...

Food Service Manager

Richmond, VA · On-site

$62K - $65K/yr

The Food Service Manager is a management position responsible for developing and implementing ... Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. * Must be able to stand ...

Food Service Manager

Farmville, VA · On-site

$55K - $65K/yr

The Food Service Manager is a management position responsible for developing and implementing ... Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. * Must be able to stand ...

New

Food Service Manager

Farmville, VA · On-site

$55K - $65K/yr

The Food Service Manager is a management position responsible for developing and implementing ... Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. * Must be able to stand ...

New

The Food Service Manager is a management position responsible for developing and implementing ... Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. * Must be able to stand ...

Food Service Manager

Richmond, VA · On-site

$62K - $65K/yr

The Food Service Manager is a management position responsible for developing and implementing ... Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. * Must be able to stand ...

Key Carrier

Fairfax, VA

$16.50 - $17/hr

Acts as Manager on Duty adhering to company policy and procedure * Ensures store team performs ... Addresses immediate customer service issues and provides appropriate coaching to Associates

Food Service Manager

Farmville, VA · On-site

$55K - $65K/yr

The Food Service Manager is a management position responsible for developing and implementing ... Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. * Must be able to stand ...

Food Service Manager

Richmond, VA · On-site

$62K - $65K/yr

The Food Service Manager is a management position responsible for developing and implementing ... Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. * Must be able to stand ...

Key Carrier

Vienna, VA · On-site

$16.50 - $17/hr

Acts as Manager on Duty adhering to company policy and procedure * Ensures store team performs ... Addresses immediate customer service issues and provides appropriate coaching to Associates

Key Carrier

Fairfax, VA · On-site

$16.50 - $17/hr

Acts as Manager on Duty adhering to company policy and procedure * Ensures store team performs ... Addresses immediate customer service issues and provides appropriate coaching to Associates

Key Carrier

Vienna, VA · On-site

$16.50 - $17/hr

Acts as Manager on Duty adhering to company policy and procedure * Ensures store team performs ... Addresses immediate customer service issues and provides appropriate coaching to Associates

Key Carrier

Fairfax, VA · On-site

$16.50 - $17/hr

Acts as Manager on Duty adhering to company policy and procedure * Ensures store team performs ... Addresses immediate customer service issues and provides appropriate coaching to Associates

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Carrier Service Manager information

Infographic showing various Carrier Service Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Commercial HVAC Service Manager

Ashburn, VA • On-site

Carrier
Construction Materials Wholesalers • 10K+ employees

$79K - $158K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Key responsibilities

  • Lead field technicians and operations professionals to execute planned maintenance, repair, overhaul, and installation projects.

  • Ensure service and optimization guidelines and best practices are followed, and monitor KPI performance to drive improvements.

  • Supervise and coordinate the scheduling, dispatching, and training of technicians to meet workload demands and customer expectations.


Carrier rating

7.6

Company rating: 7.6 out of 10

Based on 49 frontline employees who took The Breakroom Quiz


Job description

About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About this role
Carrier Commercial Service has an opening for an experienced Commercial HVAC Service Manager for our Ashburn, VA location. This position has profit and loss responsibility for a multi-million dollar service branch and is responsible for growing the market share of the Carrier Commercial Service business. The Service Manager will lead field technicians and operations professionals to efficiently execute planned maintenance, repair, overhaul, and installation projects in an effort to exceed the expectations of our customers and meet revenue and margin targets.
The ideal candidate should have a strong understanding of the commercial air conditioning business including but not limited to relationship management, talent development, field operations, and safety
Key Responsibilities
  • Responsible for ensuring Service & Optimization guidelines & best practices are followed.
  • Proactively identifying actions, performing offline tasks assigned in DMBs, and escalating any blockers to ensure consistent improvement in KPI performance and field operations in general.
  • Service Manager is responsible for joining DMB meetings daily and being prepared to discuss progress on relevant KPIs and actions to improve underperforming KPIs.
  • Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure a safe and productive work environment both in the shop and at customer sites.
  • Review work orders, invoices, and time reports for accuracy and to ensure efficient management of accounts receivable.
  • Resolve warranty issues, product recall notices, operational problems with products, premature failures, and other issues as they apply to products and equipment sold and serviced by the company.
  • Communicate regularly within the team to ensure that personnel are being scheduled and dispatched properly by skill level, efficiency, and training requirements.
  • Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
  • Meet with customers in the service territory to ensure satisfaction and retention as well as prospects for additional service opportunities.
  • Supervise and direct field technicians to effectively perform the functions of equipment repair, maintenance, start-up, operation, and other duties as required to ensure customer satisfaction.
  • Forecast, monitor, and document financial performance against plan.
  • Coordinates, prioritizes and resolves issues encountered by a more experienced team.
  • Manages more experienced team according to established programs and objectives.
  • Contacts customer, collects feedback, and establishes and maintains good relationship with customers.
  • Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Required Qualifications
  • 5+ years of experience in the Commercial HVAC industry
  • 5+ years of experience managing/leading a team of technicians
  • High School diploma or GED
  • Must have a valid Driver's License

Preferred Qualifications
  • Bachelor's degree in Business Management, Engineering preferred.
  • Working knowledge and understanding of commercial HVAC systems.
  • 2+ years of service management experience Commercial HVAC industry.
  • Technical aptitude with knowledge of local building codes and an ability to use resources at hand to develop solutions.
  • Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook and ability to navigate SalesForce.com, ServiceMax, ERP, and other business applications.

Pay Range
The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 28 August 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.

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About Carrier

Sourced by ZipRecruiter

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Palm Beach Gardens, FL, US