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Carrier Dispatch Jobs in Baton Rouge, LA (NOW HIRING)

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Carrier Dispatch information

See Baton Rouge, LA salary details

$12

$27

$65

How much do carrier dispatch jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for carrier dispatch in Baton Rouge, LA is $27.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $24.71 per hour, depending on experience, location, and employer.

What does a carrier dispatch do?

A Carrier Dispatch, also known as a dispatcher, coordinates the movement of freight or vehicles for transportation companies. They are responsible for scheduling and managing drivers, providing them with routes and instructions, and ensuring timely deliveries. Dispatchers also handle communication between drivers, clients, and management to resolve issues and keep operations running smoothly. Their role is vital in optimizing logistics and maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a carrier dispatch, and why are they important?

To thrive as a Carrier Dispatcher, you need strong organizational skills, attention to detail, and knowledge of logistics or transportation operations, often supported by a high school diploma or relevant experience. Familiarity with transportation management systems (TMS), GPS tracking software, and dispatch communication tools is typically required. Excellent problem-solving abilities, communication, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills ensure efficient coordination of shipments, timely deliveries, and effective communication between drivers and clients in a fast-paced environment.

What are some common challenges faced by carrier dispatchers and how can they be managed?

Carrier Dispatchers often encounter challenges such as coordinating with multiple drivers, managing last-minute route changes, and handling unexpected delays like traffic or weather. Strong communication skills and the ability to stay organized under pressure are essential for addressing these issues. Utilizing dispatch software and maintaining proactive communication with drivers and clients can help manage disruptions and ensure timely deliveries. Many teams also hold daily check-ins to anticipate and resolve potential problems collaboratively.

What is the difference between Carrier Dispatch vs Freight Coordinator?

AspectCarrier DispatchFreight Coordinator
CredentialsTypically requires a high school diploma or equivalent; certifications like CDL or dispatch training are commonHigh school diploma or equivalent; certifications in logistics or supply chain management are beneficial
Work EnvironmentOffice-based, coordinating with drivers and clients in the transportation industryOffice or remote, managing freight schedules and customer communications
Industry UsagePrimarily in trucking and freight transportation companiesUsed across logistics, shipping, and freight forwarding companies

Carrier Dispatch and Freight Coordinator roles both involve managing freight movement, but Carrier Dispatch focuses on coordinating drivers and routes, while Freight Coordinators handle customer relations and freight scheduling. Both roles require strong organizational skills and industry knowledge, but their specific responsibilities differ within the logistics sector.

How do you become a carrier dispatcher?

To become a carrier dispatcher, candidates typically need a high school diploma or equivalent and should develop skills in communication, organization, and logistics. Experience with transportation management software and a good understanding of freight operations can improve job prospects; some employers may also require relevant certifications or training programs.

Is it hard to get hired as a carrier dispatcher?

Getting hired as a carrier dispatcher can vary depending on experience, communication skills, and familiarity with transportation management systems. Employers often look for candidates with knowledge of logistics, good organizational abilities, and sometimes relevant certifications, but entry-level positions are also available for those willing to learn. The hiring process typically involves interviews and may require background checks or demonstrating proficiency with dispatch software.

What is a carrier dispatcher's role?

A carrier dispatcher coordinates the scheduling and routing of freight shipments, communicates with drivers and clients, and ensures timely delivery. They use transportation management systems and require strong organizational and communication skills to manage logistics efficiently.

What are popular job titles related to Carrier Dispatch jobs in Baton Rouge, LA?

For Carrier Dispatch jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Carrier Dispatch jobs in Baton Rouge, LA look for?

The top searched job categories for Carrier Dispatch jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Carrier Dispatch jobs?

Cities near Baton Rouge, LA with the most Carrier Dispatch job openings:

Carrier Dispatch jobs near you
Infographic showing various Carrier Dispatch job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 2% As Needed, 89% Full Time, 8% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,641 per year, or $27.7 per hour.

Remote Operations Dispatch Coordinator

Sedgwick

Baton Rouge, LA • On-site

Other

Posted yesterday

New

Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 327 frontline employees who took The Breakroom Quiz

215th of 315 rated insurance

Job description

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Part time

R76549

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Remote Operations Dispatch Coordinator

**Schedule: Monday-Friday 11am-8pm EST**

**PRIMARY PURPOSE** **:** To accurately route and assign claims, tasks and related requests within the claims management system and provide operational support to temporary housing colleagues by ensuring timely, accurate and appropriate workflow distribution,

**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**

+ Sets up and assigns new claims, tasks and requests into the claims management system.

+ Enters and reviews claims data into claims management system upon request, ensuring accuracy and completeness.

+ Reviews claims data into notes and documentation to determine appropriate assignment, urgency and next step.

+ Makes outbound calls to carriers, adjusters or internal partners to obtain required information, approvals or clarification.

+ Find opportunities to refer claims within the organization based on established assignment processes and resource guidelines.

+ Assigns claims using the tools , provided considering workload distribution, service expectations and priority level.

+ Supports hotel and housing coordinators by providing accurate information during the claim set up and assignment process.

+ Uses multiple platforms to review, route and adjust claim assignments as needed.

+ Makes outbound calls and/or texts to adjusters to discuss claim details for assignment. (Using Sedgwick's texting platform)

+ Ensures all parties have the required information in order to successfully manage a temporary housing claim, including, loss location, first notice of loss (FNOL), scheduled dates and urgency indicators.

+ Works with management to make determination on assignment process and resource utilization.

+ Monitors open items and follows up on outstanding tasks to ensure timely progression of claim activity.

+ Escalates urgent issues, delays or discrepancies to leadership as appropriate

**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**

+ Performs other duties as assigned.

+ Supports the organization's quality program(s).

**QUALIFICATIONS**

**Education & Licensing**

High school diploma or GED required.

**Experience**

Two (2) years of clerical, administrative, dispatch or property claims management experience or equivalent combination of education and experience required. Experience working in a fast paced environment involving task routing, workflow coordination or claim support preferred.

**Skills & Knowledge**

+ Fluent in Spanish is a plus

+ Excellent oral and written communication skills, including presentation skills

+ PC literate, including Microsoft Office products

+ Analytical and interpretative skills

+ Strong organizational and prioritization skills

+ Excellent interpersonal skills

+ Ability to review documentation thoroughly and accurately

+ Ability to work in a team environment while managing individual accountability

+ Ability to remain calm, professional and solution focused when navigating challenging interactions, competing priorities or workplace conflict

+ Demonstrates resilience and emotional composure when receiving feedback, addressing concerns or working with colleagues under pressure

+ Ability to communicate respectfully and assertively with colleagues while maintaining appropriate boundaries and not taking difficult interactions personally

+ Ability to handle, repetitive, high volume work with consistency and attention to detail

+ Ability to meet or exceed performance competencies

**WORK ENVIRONMENT**

When applicable and appropriate, consideration will be given to reasonable accommodations.

**Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

**Physical** **:** Computer keyboarding, travel as required

**Auditory/Visual** **:** Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**

**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**

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