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Join LifeLink — Join a Life Saving Team!

About LifeLink
More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment—to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established – founded with heart, purpose, and a mission that still guides us today.

What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation.

Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and culture—Compassion. Excellence. Legacy. People. Quality.

If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

 What You’ll Do
As a Medical Records Review Coordinator, you will directly contribute to LifeLink’s life-saving mission. 

The Medical Record Review Coordinator is responsible for utilizing hospital electronic medical records to assess for determination of donor potential and hospital performance for donation opportunities. The coordinator will develop and maintain strong working relationships with hospital medical records staff and key hospital contacts.

 Key Responsibilities:

• Reconciles hospital death lists with internal referral data to identify potential missed donation opportunities.
• Utilizes hospital electronic medical records (EMRs) and the OPO’s iTransplant system to schedule and conduct timely retrospective medical record reviews to identify potential opportunities for organ donation.
• Independently analyzes the information obtained to determine and report data related to the referral process including but not limited to missed or untimely referrals, missed opportunities for donation, and/or identified outliers or nonconformances to defined process.
• Ensures accuracy in data collection, data entry, and data analysis related to the medical record review process and data reporting.
• Completes all records within established timeframes to ensure compliance with regulatory standards and LifeLink policies and procedures.
• Serves as a resource and provides feedback to Hospital Development staff and Leadership related to identified opportunities within their defined hospitals.
• May serve as a resource during real-time case review process to obtain information related to donor outcomes.
• Participate in departmental meetings and prepares data for review as requested by leadership.
• Maintains full understanding of all related LifeLink Policies and Procedures.
• Responsible for participating in quality assessment performance improvement (QAPI) activities for the OPO as outlined in the OPO Quality Assessment Performance Improvement Plan or as directed by leadership. 

Who You Are

• Passionate about helping others and making a difference
• Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality
• Bachelor’s degree preferred, degree in Allied Science (RN, LPN, ORT, EMT, CST) and/or at least 3 years of experience in a healthcare related background preferred.
• Minimum two years’ experience in a clinical, hospital, or OPO/Tissue Bank setting preferred. 
• Knowledge of disease and medical terminology, demonstrated by the ability to evaluate medical records to determine the presence or absence of brain function, organ function, and disease processes. 
• Demonstrated strong communication skills. 
• Strong organizational skills.
• Prior working responsibilities requiring a high degree of accuracy and attention to detail. 
• Ability to collect and document information in a sequential, accurate, and timely manner. 
• Proficient in Microsoft Suite products including Word and Excel.
• Demonstrated physical ability to lift, carry and/or move equipment and supplies of varying weight up to 25 pounds.
• A collaborator who thrives in a mission-first environment.

Working Conditions

Pleasant working conditions.  Work requires sitting, standing, stooping, bending, and walking.  Position requires pulling, filing, copying, and delivery of charts and reports.  Work is varied in nature and is performed with frequent interruptions.

OSHA Risk Classification:  Low

Why LifeLink?

• Be part of an organization with a legacy of saving lives and giving hope
• Join a passionate and supportive team across Florida, Georgia, and Puerto Rico
• COMPANY PAID Medical, Dental, Disability & Life Insurance
• Generous COMPANY PAID Pension Plan for your Retirement
• Paid Vacation, Sick Days & Holidays
• Growth opportunities in a mission-driven, high-impact nonprofit
• Work with purpose, knowing your efforts directly touch lives

Diversity, Equity & Inclusion
LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

Ready to Help Change Lives?
Your next career move could be the most meaningful one yet.